Amazon Style’s Digitally Powered Brick-and-Mortar Experience Blends Human Touch With AI Sales Support
Retail TouchPoints
JUNE 21, 2022
But on the contrary, while there are plenty of digital tools based on AI-powered algorithms that help customers shop the store, these features support hundreds of associates who contribute to the omnichannel experience. Amazon Style plans to open a second brick-and-mortar location later in 2022 at the Easton Town Center in Columbus, Ohio.
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