2023: The Year of Customer Retention? Retail Tech Predictions
Retail Assist
JANUARY 17, 2023
Guest Blog by Sarah Hughes , Co-founder & Director at Datitude. And yet it turned out to be another challenging year, particularly for retail. Quick commerce, social commerce, marketplaces, greenwashing of brands, a resurgence in physical retail and a rebalancing of ecommerce were key themes during the year.
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