Retail TouchPoints

DECEMBER 13, 2023

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. A study from marketing research company Alter Agents revealed that 77% of surveyed millennial and Gen Z shoppers shop on social platforms.

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Retail TouchPoints

MAY 9, 2023

Amazon has debuted a new immersive shopping functionality called Amazon Anywhere that allows customers to discover and buy physical products from Amazon within virtual environments such as video games, augmented reality applications and mobile apps. Screenshot from Niantic’s new game, Peridot.

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Retail Focus

AUGUST 31, 2022

Icon Outlet at The O2, the London outlet shopping destination, developed by AEG and Crosstree Real Estate Partners, has announced the opening of Superdry, the premium apparel brand. The new store stocks the brand’s authentic apparel collection alongside a full range of accessories, further diversifying the destination’s retail line-up.

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Retail TouchPoints

APRIL 24, 2023

Creator-guided shopping is booming, with no signs of slowing down. retail social commerce projected to reach $80 billion by 2025, according to Insider Intelligence , more consumers, especially Gen Z and millennial shoppers, are turning to creators to help with their purchase decisions.

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Retail TouchPoints

AUGUST 24, 2023

As retailers gear up for the 2023 holiday shopping season, predicted to be another big year, expect generative AI to influence consumer shopping and buying decisions. It’s also accelerating the creation of virtual and augmented reality experiences, allowing consumers to interact with products in their environments.

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Retail TouchPoints

DECEMBER 20, 2021

Consumer habits changed drastically last year as people went online to shop. According to McKinsey , 75% of consumers tried a new shopping behavior due to economic pressure, store closings and changing priorities, and the data we are seeing internally shows 50% of shoppers now intend to shop both in-store and online.

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Retail Focus

MARCH 7, 2024

Peel has announced that Charity Super.Mkt, the UK’s first-ever multi-charity shop, is set to open its next pop-up at premier southwest urban outlet Gloucester Quays. The 4,000 sq ft store will launch at the outlet on March 14 th , introducing its popular ‘second-hand department store’ concept to a key entrance off High Orchard Street.

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Inside Retail

NOVEMBER 1, 2022

As businesses recover from the disruption of the pandemic, new research shows Australians prefer the online shopping experience more than that inside bricks-and-mortar stores. Alongside purchases, the survey also found that customers were more likely to return items bought in-store (about 66 per cent) compared to online (at 42 per cent).

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Retail TouchPoints

JULY 25, 2022

Speakers included Raji Behal, Global Head of Partner Success at Klarna; Aras Baskauskas, Co-Founder and CEO of Christy Dawn; and Jasmyne Spencer, professional soccer player at Angel City Football Club, of which Klarna is a founding partner.

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365 Retail

DECEMBER 12, 2023

Under Armour recently opened a new store at Outlet Shopping at The O2 , overseen by Waterfront Limited Partnership, a collaboration between AEG and Crosstree Real Estate Partners. The store showcases Under Armour’s Factory House retail concept and features a range of sportswear, footwear, and accessories.

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Inside Retail

NOVEMBER 22, 2023

million, but flat at 1 per cent in constant currency. Overall, a strong licensing business combined with a disciplined approach to cost management offset softness in some of our direct-to-consumer businesses and drove earnings from operations for the Company that were flat to last year’s performance,” Alberini added.

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Inside Retail

JANUARY 19, 2023

Recent years have seen rapidly evolving changes in all areas of consumer behaviour and there is little doubt it will continue in terms of the products and services that people want, who they want them from, and where and when they want to access them. Rather than talking about what we do when we’re out there, it’s about how it makes us feel.”

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Retail TouchPoints

APRIL 24, 2024

for additional reinvented stores it will open in 2024 , including at the brand’s NYC flagship and locations in Paris, Melbourne and Delhi. The new location features a bold storefront, expanded footwear and accessory selections and an emphasis on sustainability and dynamic digital fixtures.

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Inside Retail

APRIL 17, 2023

Australian consumers are increasingly turning to marketplaces to search, discover and purchase new products, offering major opportunities for local brands. New research from Pattern’s Marketplace Consumer Trends Report – 2023 highlights that 92 per cent of consumers plan to shop on a marketplace this year.

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Retail TouchPoints

AUGUST 15, 2022

Wish has launched a global marketing campaign following almost a year’s pause on major advertising as new leadership settled in and formulated a turnaround strategy for the bargain shopping app. But with a new slate of chief officers at the helm, the company is angling for a comeback. Check out the full ad here.

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Inside Retail

OCTOBER 9, 2023

As consumers manage cost of living pressures, it’s led to a pullback in spending across the retail landscape, particularly in non-discretionary categories. CommBank’s latest Consumer Insights Report shows that around one in four Australians have not enough, or just enough, to meet household expenses.

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Retail TouchPoints

JUNE 9, 2023

In many instances, declines occur because consumer shopping patterns shift over time. When that happens, a retailer becomes the consumer’s choice, or at least one of the top choices. They promoted value on home goods, and consumers also thought “They probably have the stuff I want.” Verdi: It’s true.

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Inside Retail

AUGUST 13, 2023

Our Barehands, a purpose-driven enterprise, recently set up shop in Funan Mall in Singapore, showcasing a range of apparel and accessories made by underserved communities, including Afghan refugees. For now, customers can either order online or visit a pop-up location at i12 mall in Katong for fittings.

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Retail Focus

MARCH 30, 2022

Global lifestyle brand, kate spade new york, is to open its first Northern Irish store in April 2022, at designer outlet, The Boulevard. . We have consistently bucked the national data, which has pointed at a downturn in discretional retail spend. Lotus Property was advised by Johnstone Property Consultants and KLM Real Estate Ltd.

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Inside Retail

JUNE 20, 2021

Lockdowns with little advance notice, panic buying, supply chain disruptions, hastily made changes to health and safety regulations, and extreme swings in consumer needs and expectations. How did they fare and how have consumers changed due to their pandemic experience? Consumers unevenly impacted. Changed shopping behaviours….

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Retail TouchPoints

FEBRUARY 16, 2024

Under the multi-year agreement, IMG will bring to market complementary products that support Claire’s brand purpose of inspiring self-expression and individuality, in categories including apparel , fashion accessories and room décor as well as lifestyle and special occasion products.

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Retail TouchPoints

FEBRUARY 16, 2024

The women’s apparel and accessories retailer, which generates nearly $600 million in annual sales via ecommerce and a footprint of 247 stores, boasts an average customer lifecycle spanning 10 years. Customers told us they missed “their” store — they’re very territorial about the team they shop with and the store.

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Inside Retail

APRIL 30, 2023

The Charity Shop? By offering a more selective number of products, Charity Shop? And then, how can we look at the consumer insights we gain and tweak how we’re trading and merchandising in-store to see if the results will change? But in restricting what the Charity Shop? The post ‘Charity Shop?’ Perera said.

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Retail TouchPoints

AUGUST 30, 2022

Consumer electronics is a rather crowded space with a swarm of brands trying to make their presence felt in every category — from wearables to televisions and headphones to laptops. For today’s consumers who seek instant gratification, experiencing this is a nightmare. The same holds true for consumer electronics retailers.

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Inside Retail

MARCH 25, 2024

Inside Retail spoke to Rosanna Iacono, CEO and advisor at The Growth Activists, to unpack the potential strategies driving fast-fashion brands to enter the premium garment space. Premium collections could be an attempt by fast-fashion brands to be seen as both accessible and aspirational shopping destinations for consumers.

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Retail TouchPoints

MARCH 7, 2024

Amidst shifting expectations, what’s become abundantly clear is that a context-specific and emotionally engaging approach to consumer engagement will win the day with all generations — from the zoomers to the boomers and beyond. More than half of consumers say they’ll become repeat shoppers after a personalized shopping experience.

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365 Retail

DECEMBER 6, 2023

Dunelm has recently launched its new outlet at Atria Watford. This launch marks the brand’s 182nd store and represents its first foray into a shopping centre location. The collection spans various categories such as bedding, outdoor living, home accessories, made-to-measure items, haberdashery, and kitchen and dining essentials.

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Inside Retail

MARCH 8, 2023

Online shopping platform Zalora expects e-commerce to remain resilient despite the economic uncertainties facing businesses in Southeast Asia and an increasingly dimming global economy. One example of this in the world of fashion is the transition from live streaming to augmented reality shopping. Another driver is demographics.

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Retail TouchPoints

FEBRUARY 21, 2024

The collection, available while supplies last, encompasses women’s, girls and baby apparel and accessories along with beauty and home décor items starting at a $4 price point. There’s so much to spark joy, just in time for new spring looks — available only at Target.”

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Inside Retail

JANUARY 24, 2022

But before you start overhauling your supply chain or re-thinking your business’ carbon footprint, here are some insights from consumers on what makes a successful – and authentic – sustainable retailer. Here’s why a shopper will choose to shop with you. Consistency is key. Download the report here.

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Independent Retailer

NOVEMBER 14, 2022

“After more than two years of heavy online shopping, consumers are ready to get back to the sport of shopping.” ” 44 percent of customers plan to shop at mass merchants this year, compared to 42 percent in 2021. Getting Back Into the Sport of Shopping. by The NPD Group.

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365 Retail

MAY 8, 2024

Outlet Shopping at The O2, operated by AEG Europe and Crosstree Real Estate , has welcomed a new addition to its retail lineup with the opening of All Good Things. All Good Things is dedicated to reshaping consumer attitudes towards fashion with a focus on sustainability.

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Retail TouchPoints

MAY 14, 2024

Skechers is bringing its brand to new audiences with a virtual store in Roblox aimed at younger consumers and a new co-branded collection with tractor brand John Deere designed for agricultural and construction professionals. Skechers Roblox Store Banks 3.4

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Inside Retail

DECEMBER 13, 2023

Shein’s low prices — US$5 t-shirts and US$10 sweaters — also draw shoppers who might have otherwise shopped at clothing discount stores. One 2022 study found Shein typically receives orders within five to seven days and can then send the products directly to consumers via air freight.

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A1 Retail

NOVEMBER 29, 2022

Sales for Monday to Thursday saw a larger increase, 30% higher than the same period last year, as many retailers extended holiday discounts to run throughout the week and consumers shopped early. However the average discount was more generous than last year at 16% off the normal price (compared with 13% last year).

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Retail Focus

AUGUST 4, 2022

Icon Outlet at The O2, developed by AEG and Crosstree Real Estate Partners, has announced the signing of luxury homeware brand Murmur, marking the brand’s first ever London outlet store. At Murmur, we are incredibly proud of our high-quality products, and believe the visitors to Icon Outlet will enjoy our premium collection of homeware.”.

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Retail TouchPoints

OCTOBER 17, 2022

Waves of new research studies highlight the growing role purpose plays in creating value for businesses and consumers. That’s certainly the case at Lion Brand, a near 145-year young, privately owned, fifth-generation leading knitting and craft yarn marketer and distributor. I look at everything they’re selling.

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