Retail Focus

JANUARY 6, 2022

Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built retail environment in the year to come. In 2022, we will see physical retail environments simplify in-person transactions. Tempur-Pedic (New York City).

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Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

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Retail TouchPoints

NOVEMBER 8, 2021

As you’re planning for 2022, here are four strategies to help you focus and refine the digital experience to realize immediate ROI in 2022 and beyond. New technologies such as semantic vector search have made it possible to not only deliver what buyers are searching for but also fulfill their goals. Here’s a scenario.

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Retail TouchPoints

OCTOBER 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. 4: Return rates. Returns are an inevitable part of retail. shoppers returned more — and earlier — than in the previous holiday season.

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Retail TouchPoints

JANUARY 12, 2022

Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store growth, with plans to open as many as 500 new stores in the next six to seven years. The off-price chain plans to open approximately 50 net new stores this year, and ramp up the pace of expansion to about 80 stores per year thereafter.

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Retail TouchPoints

AUGUST 28, 2023

The Challenge of Managing Returns “Returns were a huge issue in 2022, and consumers are looking at return policies as a key component of their purchasing decision-making,” said Schwartz. One popular way to throttle back return rates is to shorten return windows, but during the holidays this can result in a zero-sum game.

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Retail TouchPoints

JANUARY 27, 2022

The solution is expected to launch in the second half of 2022. The updated Dynamics 365 Intelligent Order Management tool is designed to help brands access new information and capabilities to better fulfill, ship and service customer orders.

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Retail TouchPoints

MARCH 31, 2023

Wish has been in the midst of a massive turnaround effort for more than a year now, and in summer 2022, the app reintroduced itself to consumers with a rebrand and major marketing blitz. And this is just the first of in a series of shopping events Wish has planned for 2023.

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Retail TouchPoints

NOVEMBER 30, 2023

True Classic ’s use of the ParcelLab post-purchase experience and returns management solution has helped the T-shirt and activewear brand boost its email click-through rate (CTR) and open rate by 1.87% and 6.55% respectively compared to the brand’s previous provider.

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Inside Retail

OCTOBER 26, 2021

Returned children’s goods retailer Toys ‘R’ Us Australia has signed a long-term exclusive licence agreement to facilitate the return of the Toys ‘R’ Us and Babies ‘R’ Us brands to the United Kingdom. The post Toys ‘R’ Us Australia to head up UK revival appeared first on Inside Retail.

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Retail TouchPoints

SEPTEMBER 26, 2023

Pushback from Amazon is inevitable, as it will want to keep inventory down; however, it is imperative to plan ahead. Don’t oversell products if you don’t have the supply to fulfill orders. It’s important to make it easier for customers to understand what they’re getting to lower the chances of returns and negative reviews.

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Retail TouchPoints

MARCH 21, 2022

Google’s management solution appears to be aimed at the small- to mid-sized retailer market, an already hotly contested territory being fought over by Shopify, with its Shopify Fulfillment Network offering two-day delivery and promising smooth returns, and Amazon with its FBA (Fulfillment by Amazon) services for its marketplace sellers.

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365 Retail

JANUARY 6, 2022

Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built retail environment in the year to come. In 2022, we will see physical retail environments simplify in-person transactions. Tempur-Pedic (New York City).

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Inside Retail

FEBRUARY 5, 2024

ShipStation, the multichannel, multi-carrier shipping, and fulfilment e-commerce platform, is poised to redefine the retail landscape, offering innovative features to streamline workflows and enhance the overall shopping experience.

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Retail TouchPoints

AUGUST 31, 2022

27, 2022, has announced a combination of store closures and layoffs designed to reduce its SG&A (selling, general and administrative) expenses by $250 million in fiscal 2022. As of May 28, 2022, the retailer operated a total of 955 stores, including 769 Bed Bath & Beyond locations.

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Rangeme

AUGUST 1, 2022

Fulfillment is a broad term that encompasses every aspect of storing, packing, and shipping your goods. Choosing the right 3PL will give you more time to grow your brand and work on product development, rather than miscellaneous fulfillment tasks. What are the benefits of outsourcing your fulfillment? Where are you growing?

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Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge. What is order fulfillment?

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Merchant Services Fulfillment Drop-Shipping Shipping 41

Mass Relators

AUGUST 7, 2023

Returns are a touchy subject. When a famous and well-loved retailer, known for its iconic footwear, flannel products and liberal return policies, announced a few years back that it was tightening returns policies, it attracted considerable media attention. Kennedy, can be applied to the retail industry and the issue of returns.

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Inside Retail

JULY 6, 2023

LSKD founder and CEO Jason Daniel said that the brand spends a lot of the year planning and preparing for peak period. He added that the brand is forecasting a 50 per cent increase over the November and December period compared to 2022, with its retail network of eight stores – up from two last year – contributing to this growth.

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Retail TouchPoints

AUGUST 1, 2022

Amazon said it plans to expand to additional retailers and cities around the country in the months ahead. Amazon then sends the order to the store and a retail store associate fulfills it. Seattle and Washington D.C. The service is free for U.S. Prime members who spend $25 or more on qualifying items and costs $2.99

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Retail TouchPoints

FEBRUARY 2, 2024

Both announcements highlighted the transformative potential of gen AI, with Amazon planning to lean heavily into the technology in the coming year. Customers can dismiss Rufus at any time and return to their traditional search results by swiping down to send the chat dialog box back to the bottom of their screen. billion in 2022.

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Retail TouchPoints

FEBRUARY 22, 2024

billion in total net revenue, a 19% YoY decrease compared to 2022. Active customers returned to year-over-year growth for the first time in three years, with over 700,000 customers added to our customer file,” said Lemonis in a statement. Revenue Falls but Active Customers Increase Beyond had a challenging 2023, generating $1.6

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Retail TouchPoints

JUNE 13, 2022

Back in 2013, Jeff Bezos proclaimed his plans to begin delivering packages by drone on a 60 Minutes interview. It will then safely release the package, rise back up to altitude and return to base. Now, nine years and more than two dozen prototypes later, Amazon is ready to launch its drone delivery program.

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Inside Retail

OCTOBER 25, 2023

per cent take in the Richemont-owned luxury fashion e-commerce company Yoox Net-A-Porter, was approved by the European Union, seven months after the UK Competition and Markets Authority gave its stamp of approval, and over one year after the deal was first announced in August 2022. This week, Farfetch’s proposed acquisition of a 47.5

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Retail TouchPoints

DECEMBER 14, 2021

billion in Q1 2022, with digital sales up 13.3% Costco will put a renewed emphasis on ecommerce by doubling the number of locations with pickup lockers over the coming year and expanding its Costco Next brand directory. The retailer’s net sales were up 16.7% year-over-year.

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Retail TouchPoints

SEPTEMBER 2, 2022

Inflation has tightened margins and supply chain issues have caused havoc with inventory planning. For example, a UK-based business with traction in Europe should consider warehousing stock in Germany, Poland or the Netherlands to shorten the fulfillment process. Third-Party Logistics Providers (3PL) and Fulfillment of Product.

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Retail TouchPoints

APRIL 27, 2023

A 2022 survey of more than 13,000 consumers worldwide found that 66% had stopped buying from a company because of a mismatch in values. The 2022 survey also found that a company’s environmental practices were a deciding factor for 78% of consumers. Reduce the Impact of Returns Returns are a net negative for everyone.

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Inside Retail

SEPTEMBER 14, 2023

From robotics to artificial intelligence (AI), Warehouse Management Systems (WMS) to the internet-of-things, the vast majority of organisations either have, or are planning to install automation technology in their supply chain in 2023. million customers and an announced revenue of more than $759 million in 2022.

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Retail Minded

APRIL 3, 2022

63% of US brands plan to increase investment in retail software in 2022. In the race to attract direct sales, it’s no surprise that online companies are planning investments that will have a major impact on conversion rates. Top 10 Investment Priorities For 2022. Order fulfillment (20%). trillion worldwide.

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Retail TouchPoints

OCTOBER 6, 2022

“Whether someone is looking for some extra money for a few months or a long-term career, the holidays are a great time for people to join Amazon, and many of our seasonal employees return year after year or transition into full-time roles,” said John Felton, SVP of Worldwide Operations at Amazon in a statement.

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Retail TouchPoints

DECEMBER 10, 2021

The pandemic has been a challenging time for shopping centers, and even as vaccination rates climb and shoppers return to old habits, retailers are finding that many of their shopping preferences have permanently shifted. I think what’s going to be interesting is, how do we rebound in 2022?”

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Retail Bound

MAY 22, 2022

As we rapidly approach the peak selling season for 2022, I thought it might be beneficial to take a quick look at where retail stores currently stand. headquartered retailers plan to open more 8,100 new stores — nearly doubling the number of stores that closed ( The Daily on Retail ).

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Inside Retail

APRIL 22, 2024

According to a recent Euromonitor report, while consumer food-service value nears pre-pandemic levels in 2024, dining-in at restaurants will not return to pre-pandemic level until 2028 in Asia Pacific. Apac’s food-service spending surpassed pre-Covid levels in 2024, as revenues grew 12 per cent to more than US$1.2 trillion in 2023.

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Retail TouchPoints

AUGUST 15, 2022

As you develop your plans for 2023, consider these recommendations, based on the 2022 survey findings: Diversify Your Marketing Mix . Last year’s top retention tool — free shipping — fell slightly, from 64% in 2021 to 57% in 2022. Despite their investments, there are a few gaps and opportunities for improvement.

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Retail TouchPoints

NOVEMBER 8, 2022

The move sets in motion a succession plan for Gass to succeed Bergh as CEO within the next 18 months. She spearheaded strategic innovations including the introduction of Amazon returns and the retailer’s long-term strategic partnership with Sephora , which has expanded to 600 Sephora at Kohl’s shops. Beginning Jan. Michelle Gass. “We

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Inside Retail

FEBRUARY 28, 2022

This new TOM is oriented around end-to-end supply-chain planning, predictive analytics, and greater investment in planning systems to optimise process, people, and technology. Retailers are increasingly looking for ways to increase co-ordination across the supply chain, along with automation in fulfilment planning and execution.

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Retail Assist

NOVEMBER 16, 2022

Black Friday 2022. Spirits and chocolate still lead their categories on gift buying, despite 54% of consumers planning to spend less on food and drink this year. They want to know what stock is available, they want to start shopping online and finish in store or vice versa, and, if needed, they want to make online returns in store.

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