Retail TouchPoints

JANUARY 11, 2023

Livestream platform Bambuser says livestream shopping viewership grew by ~38% every quarter in 2022 in North America and Western Europe, so there is huge opportunity for growth. That said, brands can’t just have a TikTok Shop or one live shopping event and then move on — they need to invest in active follow-up after the purchase.

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Fulfillment Social Commerce Management Shopping 262

Retail TouchPoints

OCTOBER 4, 2023

The numbers from our latest guide to omnichannel commerce speak for themselves, showing that marketing across three or more channels earns brands 250% higher engagement. Social commerce metrics are up in 2023 , with a 9% increase in gross merchandise value and a 63% increase in average order value across BigCommerce’s merchants.

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Merchant Services Social Commerce Checkout Payment Services 254

Retail TouchPoints

SEPTEMBER 12, 2023

Brands have been clamoring to sell on TikTok almost from the moment the platform began its meteoric rise and the #TikTokMadeMeBuyIt hashtag proved its commerce potential. in November 2022. and managed by the U.S. Now it’s here: first launched in the UK and several Asian markets, TikTok Shop was quietly made available in the U.S.

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Merchant Services Payment Services Shopping Checkout 241

Retail Minded

JANUARY 21, 2022

And, while the current retail industry all too often has frustrating experiences to manage – including empty store shelves, hiring instability, and rising inflation – I believe that with great challenges also come great opportunities and NRF 2022 certainly reinforced this sentiment for me this year. Live selling capabilities.

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Payment Services Social Commerce Merchant Services Fulfillment 52

Retail TouchPoints

DECEMBER 28, 2021

will surpass $1 trillion in 2022. ” “Retail has survived since biblical times roughly in the form of a physical space with product available to sell and the exchange of funds for that product,” said Jonathan Sharp, Managing Director at the Alvarez & Marsal Consumer and Retail Group. Moving Closer to the Omnichannel Ideal.

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Fulfillment Checkout Returns Consumer 263

Retail TouchPoints

AUGUST 24, 2023

in November 2022. Educational Insights first launched its shop in April 2023, and Lee Parkhurst, Senior Brand Manager at the company, said they’ve “been quadrupling our business month over month since.” Now it’s here: first launched in the UK and several Asian markets, TikTok Shop was quietly made available in the U.S.

Shopping 199

Shopping Merchant Services Fulfillment Social Commerce 199

Retail TouchPoints

OCTOBER 7, 2022

The integration at The Independent launched in September 2022 with a set of participating brands including Weekday , ARKET , Panda , Facegym , Love Brand & Co. The integration at The Independent launched in September 2022 with a set of participating brands including Weekday , ARKET , Panda , Facegym , Love Brand & Co.

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Merchant Services Checkout ATS Fulfillment 247

Retail TouchPoints

MAY 9, 2023

The brand then uses data and algorithms to gauge real-time customer interest and feedback, which is then relayed to supplier partners via its proprietary supplier management system. Production for specific SKUs is accelerated, reduced or paused based on market demand.

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Fulfillment Fashion Apparel Fast Fashion 242

Retail TouchPoints

APRIL 20, 2023

These markets offer a level playing field where digital commerce is everything, most major players are relative unknowns and companies will need to develop new strategies to succeed, according to The Next Billion Consumers: A Fast Growing Opportunity for Digital Commerce report from Accenture.

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Fulfillment Consumer Marketing Point of Sale 286

Retail TouchPoints

DECEMBER 2, 2022

The company’s website, built on WooCommerce , features all 2,000+ items carried in the store, and orders are fulfilled directly from the store itself. We’ve always just relied on word of mouth, and for a local neighborhood shop in 2022, word of mouth is social media ,” said Skye.

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Social Commerce Clienteling Location Shopping 266

Retail Assist

JANUARY 12, 2023

Social Commerce. In 2021, US consumers spent $37bn on goods and services purchased through social-commerce channels, expected to hit $80bn and $2 trillion globally in 2025. Levelling up the social commerce space is live commerce. in November 2022. Return options. for a return.

Retail Trends 52

Retail Trends Social Commerce Returns Department Stores 52

Retail TouchPoints

OCTOBER 14, 2022

As TikTok kicks off its second annual TikTok World business summit, the social media juggernaut is making headlines for more than just new platform updates. based fulfillment centers in a bid to directly challenge ecommerce giants like Amazon and Shopify. increase in completion rate.

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Advertising Fulfillment Returns Shopping 278

Retail TouchPoints

AUGUST 30, 2023

Email is a top communication channel to reach customers, and 72% of brands allow customers to manage personal preferences. However, only 34% allow shoppers to manage how often they receive emails. Although there was an increase in same-day delivery to 33%, only 44% today offer next-day delivery (61% in 2022).

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Checkout Shipping Customer Experience Point of Sale 214

Retail TouchPoints

JANUARY 24, 2023

Profit margins in this area are typically many times larger than those generated by selling products to consumers, but some nascent media “moguls” are concerned about measurement, data management and connecting ads to customer actions in the digital and physical worlds (just like with the rest of retail). “We Enablement is so important.

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Home Furnishings Advertising Consumer Customer Experience 268

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

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Consumer Payment Services Fulfillment Advertising 137

Inside Retail

MARCH 2, 2022

Shopping centres have long been a meeting place for people from all backgrounds, but now it’s time to up the ante as consumers are yearning for human connection more than ever, says Kelly Miller, general manager of retail at Mirvac and director at the Shopping Centre Council of Australia. Dynamic storage options for partners.

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Shopping Fashion Social Commerce Fulfillment 130

Retail Geek

APRIL 8, 2022

A weekly podcast with the latest e-commerce news and events. In episode 290 we recap all the key trends and news from the ShopTalk 2022 tradeshow. Episode 290 of the Jason & Scot show was recorded on Thursday April 8, 2022. ShopTalk held it’s first in-person show since 2019, May 27-30th in Las Vegas. Transcript.

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Payment Services Merchant Services Consumer Fulfillment 59

Retail Assist

JANUARY 17, 2023

Quick commerce, social commerce, marketplaces, greenwashing of brands, a resurgence in physical retail and a rebalancing of ecommerce were key themes during the year. Marketplaces enjoyed a surge in 2022 and this trend is likely to continue. ESG (Environmental, Social & Governance).

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Customer Retention Payment Services Loss Prevention Checkout 52

Retail Geek

JANUARY 20, 2023

A weekly podcast with the latest e-commerce news and events. Episode 301 is our annual predictions episode for 2023 and a recap of our 2022 predictions. We also recap the full retail year for 2022 and the NRF Big Show. Get more efficient about fulfilling omni-channel order stuff so automation was a big theme.

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Social Commerce Fulfillment Drop-Shipping Loss Prevention 52

Retail Geek

JANUARY 12, 2024

No Shopify launches an ad product such as a retail media network Yes Meta/Google/TikTok lose ad share to new social media platforms and retail media networks. Grocery E-Commerce goes from $95B to $125B in 2024 (after being down in 2023 per Bricks meets clicks). Number five prediction for Jason Retail Geek.

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Drop-Shipping Apparel Shipping Fast Fashion 59

Retail Geek

JANUARY 6, 2023

Goodwillfinds.com is an e-commerce site, which sells previously owned merchandise, which has been donated to Goodwill. We cover many of the tactical challenges (onboarding SKUs, product content, fulfillment, and curation), as well as the opportunities of this new “CircularCommerce” space.

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Merchant Services Consumer Fashion Marketing 52