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2022 Predictions: Shipping Experience Will be the Key to Retail and Ecommerce Success

Retail TouchPoints

Relentless challenges including supply chain disruptions, weather disasters and a ship stuck in the Suez Canal slowed shipments and delivery of goods to consumers. Shipping and delivery will continue to play a major role in how retailers, both small and large, perform and provide effective customer experiences.

Shipping 305
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WSJ: Bed Bath & Beyond Boosts Liquidity With $375M Loan

Retail TouchPoints

The loan will provide BB&B with greater liquidity and give a confidence boost to suppliers regarding shipping items to the retailer. The retailer filled two top finance positions in June 2022 , but its stock price tumbled earlier this month when activist investor Ryan Cohen, head of RC Ventures, revealed he was selling his 11.8%

Finance 306
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David’s Bridal Expands Loyalty Program Rewards to the Full Wedding Party

Retail TouchPoints

We know one-third of bridesmaids are engaged brides and almost half of brides are also bridesmaids,” said Kelly Cook, President of Brand, Technology and Finance at David’s Bridal in a statement. To enter, members just need to log into their Diamond account between now and Nov.

Finance 290
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Serial Returners and Refund Fraudsters: How Brands are Fighting Back With Data Insight

Retail TouchPoints

billion in 2022. Signifyd data shows that there was a 35% increase in false claims that an item never arrived in 2022 in Europe, and a 68% increase in false claims about the condition of a product. Online return fraud cost U.S. retailers $22.8 For every $100 in returned merchandise accepted, U.S. retailers lose $10.40

Returns 277
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Clean Data, Clean Planet: How Online Retailers can use Data Analytics to Reduce Their Carbon Footprint

Retail TouchPoints

Newly developed freight booking tools have made it easier and more efficient to book containers on large cargo ships, thereby reducing the need for air freight, which is generally seen as producing a larger carbon footprint. Shipping companies can obtain information through GPS tags to help locate containers and ships in real time.

Shipping 264
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How to Start a Craft Business in 2022

Small Biz Trends

The Handmade Crafts Industry in 2022. The handmade business industry is booming in 2022, with consumers looking for unique products and online marketplaces making them easily accessible. Keep your business finances separate to make tracking easier. Don’t forget about shipping supplies like boxes and labels, too!

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How Sephora Turned Order Fulfillment into a Loyalty-Builder

Retail TouchPoints

Although her Wall Street background gave her a clear advantage in finance, her time working under Mary Beth Laughton — Sephora’s VP of Ecommerce at the time — unlocked new career possibilities. The retailer even ran a flash shipping program as early as 2015. Curbside pickup soon followed BOPIS.