Retail TouchPoints

JULY 18, 2024

Ideally, these apps also should contribute to a better in-store shopper experience. Understaffing contributes to theft and shrinkage in general, but it also creates an increasingly impersonal feeling for offline shopping ,” said Nick Kramer, Leader of Applied Solutions at SSA & Co. in an interview with Retail TouchPoints.

Customer Experience 278

Customer Experience Kiosk Shrinkage Shipping 278

365 Retail

OCTOBER 12, 2023

Don’t Blame Shrinkage: Why Poor Digital Strategy Might Be Responsible for Retail Uncertainty While retail is a cyclical industry, it’s important to be honest about transformations, negative and positive, in the industry. Certainly, these elements make an impact. Though researchers have found that in terms of tech, 65.1%

Shrinkage 115

Shrinkage Clienteling Outdoor Consumer 115

Frank Mayer

JANUARY 14, 2022

As the new year dawns, 2022 CX strategies across industries will continue to center on convenience and consumer satisfaction by nurturing omnichannel plans and implementing the latest technology. Read on to discover three customer experience predictions for the upcoming year. The Hybrid Shopping Experience. “And

Customer Experience 79

Customer Experience Kiosk Checkout Shrinkage 79

Retail TouchPoints

NOVEMBER 23, 2022

Pile all this on top of a sluggish economy and expectations for holiday spending in 2022 range from modest to bleak. AI-powered solutions with object and people detection can help retailers reduce shrinkage and improve safe shopping conditions. The expected bounce-back has, at best, developed slowly. The Smart in Smart Video.

Merchant Services 290

Merchant Services Shrinkage Store Layout Customer Experience 290

Independent Retailer

JULY 29, 2022

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

Customer Experience 98

Customer Experience Shrinkage Checkout Inventory Management 98

I Vend

FEBRUARY 6, 2023

At the same time, we’re seeing increasing stock outs, with 80% * of shoppers saying they saw a decline in stock levels in 2022. iVend Retail Inventory Management Inventory management drives store efficiency and customer experience. Mis-recorded, mis-counted or misplaced inventory accounts for just over 25% ++ of shrinkage.

Inventory Management 98

Inventory Management Management Shrinkage Returns 98

Nvidia

JANUARY 13, 2022

NVIDIA partners Everseen and Graymatics provide asset protection applications at the point of sale to reduce shrinkage and provide customers a faster self-checkout experience. The NVIDIA AI Enterprise platform is helping retailers weather challenges expected to continue well beyond 2022. Retail Goes AI .

Shrinkage 115

Shrinkage Checkout Inventory Management Point of Sale 115