Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022. Following are recaps of some of the most pertinent presentations.

Merchant Services 259

Merchant Services Payment Services Promotions Location 259

Retail TouchPoints

SEPTEMBER 9, 2022

The apparel industry’s enormous global environmental impact has made it a primary focus of sustainability efforts, and consumers — or at least a significant portion of them — want to do their part. and globally, we need a message that will resonate with more consumers, not just young urbanites.

Apparel 328

Apparel Consumer Fashion Management 328

Retail TouchPoints

JULY 22, 2022

At the end of 2021, the editors of Retail TouchPoints took a stab at predicting what would happen in ecommerce in 2022. 2022 certainly isn’t turning out how anyone thought it would. 2022 certainly isn’t turning out how anyone thought it would. Not to toot our own horn, but we hit the nail on the head with this one.

Social Commerce 305

Social Commerce Inventory Management Fulfillment Shipping 305

Retail Focus

JANUARY 6, 2022

Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built retail environment in the year to come. Consumers care less now for these stories than they do for convenience. Tempur-Pedic (New York City).

Fulfillment 246

Fulfillment Clienteling Location Consumer 246

Retail TouchPoints

JANUARY 21, 2022

Against daunting odds, the 2022 Na tional Retail Federation Big Show once again brought retailers and suppliers face to face IRL from Jan. That’s been essential to keeping the economy and our industry moving forward — and now that consumers know what we’re capable of, they expect it.”. 16-18 at New York City’s Javits Center.

Returns 272

Returns Social Commerce Consumer Shipping 272

Retail TouchPoints

MARCH 24, 2022

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. Meanwhile, more than three in four (78%) consumers say they’ve had an inconvenient online returns experience recently, per Pitney Bowes latest BOXpoll survey. consumers love the USPS.

Returns 312

Returns Drop-Shipping Merchant Services Shipping 312

Retail TouchPoints

OCTOBER 14, 2021

Under Armour has named Massimo Baratto to the newly created role of EVP, Chief Consumer Officer, to oversee all aspects of Under Armour’s consumer strategy across global marketing, ecommerce and retail. Kara Trent, a seven-year Under Armour veteran, will replace Baratto the SVP/General Manager of EMEA.

Consumer 228

Consumer Promotions Customer Experience Management 228

Inside Retail

FEBRUARY 23, 2022

One recent study by ChannelAdvisor and Dynata surveyed over 1000 Australian consumers about their current shopping habits and how they expect these habits to change in the near future. In fact, many of these Australian shoppers expect their online shopping to increase in 2022. More Australian consumers are using multiple platforms.

Consumer 292

Consumer Shopping Marketing Management 292

Retail TouchPoints

JUNE 16, 2022

Internet of Things (IoT) technology and devices have been changing the nature of user experience for some time, as consumers gradually adopt mobile app-controlled technology like smart lighting, connected thermostats, home security systems and doorbell alerts. More Customers Will Embrace Connected Experiences.

Customer Experience 296

Customer Experience Consumer Management 296

Inside Retail

APRIL 24, 2024

With respect to China, there have long been doubts over the quality of economic data coming out of the National Statistics Office (NSO), so it’s wise not to get too excited about the retail sales numbers released on April 16, along with the customary spiel about the national economy and how competently it is being managed by the government.

Consumer 147

Consumer Accounting Planning Promotions 147

Retail Focus

NOVEMBER 25, 2022

The 2022 MAPIC Conference Programme has been released. The opening keynote at MAPIC 2022 is on the future of retail and will consist of two parts. The psychologist and author of the bestseller Why We Buy: The Science Of Shopping , will shed light on the evolution of consumer habits in our post- pandemic world.

Department Stores 182

Department Stores Supermarket Marketing Consumer 182

Retail Focus

MARCH 29, 2022

Keeping pace with consumer trends and changing behaviours is key to the success of retail operations, particularly when managing the impact of current global events on supply chains to ensure they’re able to consistently meet demand. . Three of six key trends identified in ASCG’s latest eBook research include: 1) Spread the cost.

Consumer 211

Consumer Inventory Management Payment Services Returns 211

Retail TouchPoints

NOVEMBER 3, 2021

Buzek forecasts very strong growth for these solutions during the next two years, with self-checkout rising 178% , contactless payment climbing 190% and payment via consumers’ mobile devices increasing 300%. They also help associates improve efficiency and better manage critical tasks such as checking inventory levels.

Payment Services 350

Payment Services Checkout Fulfillment Kiosk 350

Inside Retail

FEBRUARY 2, 2023

In today’s digital landscape, consumers have quickly become the driving force of how businesses conduct their marketing and customer-facing operations. As such, it is essential that brands stay abreast of consumer expectations in order to keep up with the changing times.

Consumer 173

Consumer Customer Experience Marketing Returns 173

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. To meet demand and avoid supply chain-related shortages, some major retailers are bulking up their inventories now.

Payment Services 279

Payment Services Checkout Drop-Shipping Customer Retention 279

Retail TouchPoints

JANUARY 20, 2022

Over the last few years, sustainability has become increasingly important to consumers. While several distinct consumer cohorts support sustainability, their underlying motivations — and actions — can differ significantly. Executives from both companies spoke at the2022 NRF Big Show , which took place Jan.

Consumer 260

Consumer Accounting ATS Promotions 260

Rangeme

DECEMBER 20, 2021

Retail priorities in 2022 will include conscientiousness, connection, and competitiveness. Beyond the ongoing digital transformation, managing urgent market factors and responding to consumers’ evolving needs will shape retail strategies in the new year. and around the world. and around the world. Download Infographic.

Consumer 115

Consumer Management Marketing Retail Trends 115

Retail Focus

JANUARY 18, 2022

Forced to adapt to a permanent shift in consumer behaviours and expectations as a result of the pandemic, the industry accelerated its digital transformation dramatically last year. Retailers large and small embraced technology solutions able to meet the needs of the post-pandemic consumer, and that was just the beginning.

Customer Experience 173

Customer Experience Checkout Consumer Returns 173

Retail TouchPoints

AUGUST 10, 2022

The concept for the pop-up shop, which operated June 17-July 23, 2022, came from Lori McGhee-Curtis, VP of Specialty Leasing at The Taubman Realty Group , the Beverly Center’s parent company. The trio hope to bring this concept to additional cities such as New York and Nashville, Tenn., It has to be relevant,” said Tori Nichel. “

Consumer 321

Consumer Dead-Stock Boutique Fashion 321

Retail TouchPoints

NOVEMBER 10, 2022

Emeline Berlind, VP and General Manager of Loyalty for Sephora, revealed how the retailer’s approach to loyalty provides it with both strategic and tactical benefits. We’re also supporting convenience, for example with the September 2022 addition of free shipping for all Beauty Insider members. Emeline Berlind.

Consumer 223

Consumer Drop-Shipping Customer Experience Accounting 223

Retail TouchPoints

MARCH 31, 2023

by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. A former CFO for Shutterfly and Lexmark , she joined as Wish’s CFO in November 2021 and added COO to her title in late 2022. “In

Planning 329

Planning Consumer Shipping Shopping 329

Inside Retail

DECEMBER 13, 2021

For nearly two years, retailers have faced Covid-19 lockdowns and restrictions, with e-commerce changing consumer expectations and the role of physical stores and online channels. More than half (52 per cent) of consumers in the US plan to make the majority of their department store purchases in shops this holiday season.

Payment Services 130

Payment Services Returns Customer Experience Consumer 130

Retail TouchPoints

FEBRUARY 19, 2024

from 2022, while Cyber Week overall sales were $38 billion, an increase of 7.8% vs. 2022, according to the CNBC /NRF Retail Monitor. from 2022 to $222.1 Installs resulting from our ecommerce app install campaigns on Android devices peaked during the second week of November, which was also the case in 2022. billion, up 7.5%

Marketing 266

Marketing Marketing Spend Advertising Management 266

Retail TouchPoints

JANUARY 25, 2022

As we navigate an interesting year of retail revival, now is the perfect time to make some small shifts and shrewd strides forward into 2022. 4) Think Big: Improve supply chain and inventory management. This gives consumers an additional element of control in their online buying experience. Act small: Use a QR code!

Management 258

Management Marketing Customer Experience Inventory Management 258

Retail TouchPoints

DECEMBER 29, 2021

To overcome these tasks, here are five trends that will shape interior design in 2022: 1. In the interior design realm, these preoccupations will dictate future decisions about colors and materials in 2022. And the third one is giving small spaces a luxurious and quality interior look without breaking the bank.

Outdoor 276

Outdoor Consumer Fulfillment Customer Experience 276

Retail Gazette

MAY 13, 2024

JAB Holding, which also owns Krispy Kreme doughnuts, has outlined plans to launch a global insurance platform and create an asset management business. The move signals a notable strategy shift for the German private equity firm, whose investments in consumer brands have stumbled in the wake of the pandemic.

Consumer 64

Consumer Planning Management Marketing 64

Mass Relators

JUNE 17, 2024

Although inflation’s pace has slowed since the middle of 2022, the cost of everyday essentials continues to rise. Dollar General has approximately 40 private brands, Li says, evenly divided between consumables and nonconsumables. GOODLETTSVILLE, Tenn. mass retailer or grocer. Store brand sales increased 4.7%

Consumer 52

Consumer Grocer Accounting Promotions 52

Retail Focus

DECEMBER 14, 2022

Lids is known for its signature Custom Zones, allowing consumers the opportunity to custom embroider a hat or apparel piece of their choice in-store, including from the retailer’s numerous options of player numbers and autographs. Lids offer an immersive shopping experience of extensive licensed and branded merchandise.

ATS 182

ATS Apparel Fashion Management 182

Retail TouchPoints

JANUARY 6, 2023

While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S. While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S.

Payment Services 336

Payment Services Promotions Consumer Inventory Management 336

Retail TouchPoints

AUGUST 27, 2021

Former Coach President and CEO Joshua Schulman has been appointed CEO of the Michael Kors brand and will succeed John Idol as CEO of parent company Capri Holdings in September 2022. I look forward to working closely with him and the talented Michael Kors management team to build upon the long-standing success of the brand.

ATS 257

ATS Fashion Planning Management 257

Retail TouchPoints

MAY 3, 2022

Sometimes brands can get this information from their Vendor Manager (VM), but attempting to run a competitor analysis before going into the negotiation can give brands a better picture of the position they are negotiating from. Brands need to consider not just their numbers but also how they stack up next to their competition in the category.

Accounting 241

Accounting Shipping Management Fulfillment 241

Retail TouchPoints

MAY 14, 2024

The United States has cracked down on forced labor with its Uyghur Forced Labor Prevention Act, enacted in 2022 and targeted at imported goods from China’s Xinjiang region. It’s also a response to changing consumer behaviors. consumers now saying they’re concerned about the environmental impact of products they buy.

Supply Chain Management 288

Supply Chain Management Consumer Management Accounting 288

Inside Retail

MAY 2, 2021

Covid-19 hit the reset button on consumer behaviour. But it is not just the initial seismic shifts in consumer behaviour that have thrown down the gauntlet for retail. But it is not just the initial seismic shifts in consumer behaviour that have thrown down the gauntlet for retail. The answer is deceptively simple.

Consumer 200

Consumer Social Commerce Shopping Returns 200

Mass Relators

JUNE 4, 2024

WASHINGTON – NRF chief economist Jack Kleinhenz says shoppers are still spending money in retail stores even as smaller wage gains and high interest rates slow consumer spending growth. The post Consumers ‘willing to spend’ even as growth slows appeared first on MMR: Mass Market Retailers.

Consumer 52

Consumer Marketing Management ATS 52

Retail TouchPoints

NOVEMBER 9, 2022

The sale is the latest move by the retailer to scale down during a difficult year that included cutting 500 corporate positions in September 2022, including roles at main offices in Asia. Baozun recently established Baozun Brand Management (BBM), through which it will use its technology portfolio to cultivate brands. 17, 2022.

Brand Management 306

Brand Management Management Marketing Consumer 306

Inside Retail

MARCH 15, 2022

After two years of riding a rollercoaster of challenges from delivery delays to quickly pivoting to online initiatives, Witchery managing director Simon Schofield is hopeful about the future of the business, with the re-emergence of large-scale fashion events, the introduction of greater diversity and new shopper behaviours.

Planning 130

Planning Fashion Shipping Management 130

Retail Times

JUNE 13, 2022

Talkwalker, the leading consumer intelligence platform and Hootsuite, the global leader in social media management, have released their Brand Love 2022 report.

Consumer 98

Consumer Management 98