Retail TouchPoints

FEBRUARY 21, 2024

The ease of online shopping also gives consumers the ability to comparison shop more quickly, showing them more options in less time. This presents a dual shipping dilemma for businesses: how can they keep shipping costs on the business low, while also offering customer-friendly return policies?

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Shipping Drop-Shipping Returns Comparison Shopping 219

Retail TouchPoints

JANUARY 4, 2023

By using high-quality images and videos of products, customers are drawn closer. While videos make for a more engaging customer experience, only 40% of product detail pages currently use video, according to the 2022 Omnichannel Retail Index. Some brands, however, have not shied away from this challenge.

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Comparison Shopping Consumer Shopping Customer Experience 251

Retail TouchPoints

JUNE 28, 2022

The global financial shocks that started in 2020 have accelerated in 2022, with causes ranging from Russia’s invasion of Ukraine to recurring COVID-19 outbreaks and ongoing supply chain challenges. Census Bureau released its advance monthly sales for May 2022 retail and food services, showing a.3% What do customers consume and buy?

Consumer 269

Consumer Promotions Comparison Shopping Shopping 269

Mass Relators

OCTOBER 25, 2023

–   Zebra Technologies Corporation  has announced the findings of its 16 th Annual Global Shopper Study that confirmed retailers are feeling the omnichannel squeeze, particularly with managing online returns and reducing shrink caused by theft, fraud and other contributing factors.

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Checkout Payment Services Returns Shrinkage 52