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Burberry’s turnaround strategy reveals the power of emotional connection

Inside Retail

As it becomes harder to navigate uncertain markets and the ever-evolving consumer sentiment, Burberrys recent turnaround offers valuable lessons for those seeking good sustainable success in 2025 and beyond. Burberry gained a lot of traction with high-net-worth, fashion-forward clientele. But cracks soon appeared.

Fashion 147
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How The Travel Agency is creating a transportative dispensary experience

Inside Retail

However, for as much fiscal opportunity as there is within this market, the reality is that it is an extremely hard field to play in when considering shifting legal guidelines of cannabis production and distribution per state and shifting interests of the modern-day consumer. People consume cannabis for lots of different reasons.

Consumer 165
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‘Where everything comes to life’: Brands on the power of bricks-and-mortar

Inside Retail

With a team of architects and industrial designers, Malin and co-founder Andrew Goetz were able to showcase the brands range of skin, body and fragrance products in a way that felt reminiscent of how consumers in a bygone era shopped for lotions and potions. There are 95 Madison Reed salons spread out across the US as of 2025.

Boutique 130
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CallisonRTKL releases its Retail 2022 Forecast

Retail Focus

Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built retail environment in the year to come. Consumers care less now for these stories than they do for convenience. Tempur-Pedic (New York City).

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As Gen Z Gains Spending Power, Luxury Brands Go Big with Digital  

Retail TouchPoints

Once reserved for an ultra-affluent clientele with disposable income to spend on shopping trips in the world’s most fashionable cities, the luxury category is undergoing a significant transformation. During its July 26, 2022 earnings release, LVMH reported revenue of approximately $37.3 The Old Guard Gets a New Look.

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How Neiman Marcus is Using Next-Gen Tech to Deliver on its Century-Old Promise

Retail TouchPoints

And that is in addition to solutions developed in-house like the CONNECT clienteling app, and acquisitions like that of digital styling platform Stylyze, which NMG bought in 2021. At last count, according to Kupbens, NMG was already working with more than 30 SaaS providers to “leverage best of breed technology to support our strategies.”

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David’s Bridal to Debut New Store Format Designed for One-on-One Customer Experiences

Retail TouchPoints

David’s Bridal will celebrate the new locations by hosting grand reopening events to educate consumers regarding its new services and in-store offerings. The retailer has recently focused on refreshing its image to meet the needs of a diverse clientele, including introducing its first junior collection, Jules & Cleo, in February 2022.