Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

Fulfillment 222

Fulfillment Payment Services Beauty and Health Checkout 222

Retail TouchPoints

AUGUST 28, 2023

The Challenge of Managing Returns “Returns were a huge issue in 2022, and consumers are looking at return policies as a key component of their purchasing decision-making,” said Schwartz. BOPIS’ value increases even more after holiday shipping cutoff dates, when as many as one in three orders are fulfilled via BOPIS.

Returns 199

Returns Fulfillment Shipping Checkout 199

Retail TouchPoints

JULY 17, 2023

billion in 2022 and is expected to grow at a CAGR of 28.4% IoT solutions enable retail stores to monitor and manage their equipment, including HVAC systems and refrigerators. Example: Walmart Walmart is applying IoT technologies for effective store equipment management. Inventory management. Self-checkout.

Payment Services 214

Payment Services Checkout Inventory Management Customer Experience 214

Retail TouchPoints

OCTOBER 7, 2022

One variation of Bolt’s Checkout Everywhere function on The Independent ‘s site. The integration at The Independent launched in September 2022 with a set of participating brands including Weekday , ARKET , Panda , Facegym , Love Brand & Co. Then the merchant takes over for fulfillment, logistics and so on.”.

Merchant Services 234

Merchant Services Checkout ATS Fulfillment 234

Retail TouchPoints

MARCH 10, 2022

From now through the end of 2022, new and existing Walmart+ members will have access to six months of Spotify Premium for free. associates working in its stores, distribution centers and fulfillment centers will receive a free Walmart+ membership. Additionally, the retailer announced that all full- and part-time U.S. in a blog post.

Checkout 211

Checkout Planning Fulfillment Shipping 211

VMS

JANUARY 17, 2022

16, 2022 – Robomart announced today that the company has been issued a patent (No. 11227270) for its innovative one-tap store-hailing and seamless checkout-free technology. Robomart manages nearly every aspect of the operating model, including all product stocking, tagging, scanning, quality control and replenishment.

Visual Merchandising 81

Visual Merchandising Checkout Fulfillment Consumer 81

Retail TouchPoints

JULY 25, 2022

Retailers save on shipping costs while leveraging their in-store inventories to fulfill customer orders, while shoppers get the products they want without having to wait for a delivery. Prior to this, online orders had been fulfilled from a central distribution center. Click-and-collect, a.k.a. Riding the Incremental Sales Surge.

Fulfillment 177

Fulfillment Promotions Shipping Store Operations 177

Retail TouchPoints

AUGUST 30, 2023

The Index reveals that 33% offer help via SMS, 63% send cart abandonment reminders and 64% offer customer service assistance during checkout, including live chat, phone, email and click-to-call, which can convert an ordinary experience into a pleasant and helpful one that a customer will remember. Tip 3: Optimize navigation and search.

Checkout 201

Checkout Shipping Customer Experience Point of Sale 201

Retail TouchPoints

OCTOBER 4, 2023

Social commerce channels are a boon for brands because they marry authentic connection with the convenience of native checkout features to create powerful shopping experiences. Combining password-less one-page checkouts with payment systems like PayPal Wallet or Apple Pay can make a significant difference in checkout conversion rates.

Merchant Services 245

Merchant Services Social Commerce Checkout Payment Services 245

Retail TouchPoints

APRIL 1, 2022

The pandemic has shifted post-purchase expectations — consumers expect a more personalized, relevant-to-them experience that goes beyond checkout. Fulfilment, shipping, delivery and returns updates can all be enriched with personalized promotions, loyalty program information and other immersive, branded content.

Fulfillment 218

Fulfillment Shipping Returns Promotions 218

Retail TouchPoints

JANUARY 24, 2022

Retailers are heading into 2022 in the face of serious challenges, including inflation and labor shortages, but many executives are confident that the industry will prevail. In fact, 32% believe that retail as a whole will experience 5% growth or more this year, according to Deloitte’s 2022 Retail Industry Outlook.

Checkout 233

Checkout Customer Experience Fulfillment Shopping 233

Retail TouchPoints

DECEMBER 23, 2022

Forrester predicts retailers, which are already facing operational and supply chain challenges, will react to the uncertainty in 2023 by shifting to managing rising costs by rolling back offers such as free returns or delivery, and investing in optimization technologies such as order management systems.

Drop-Shipping 198

Drop-Shipping Shipping Accounting Management 198

Mass Relators

OCTOBER 25, 2023

–   Zebra Technologies Corporation  has announced the findings of its 16 th Annual Global Shopper Study that confirmed retailers are feeling the omnichannel squeeze, particularly with managing online returns and reducing shrink caused by theft, fraud and other contributing factors.

Checkout 52

Checkout Payment Services Shrinkage Returns 52

Retail TouchPoints

JUNE 26, 2023

It’s hard to believe that the invention of the UPC — first used by railroads almost 100 years ago and then introduced to speed grocery checkout lines back in 1974 — hasn’t changed. Walmart mandated that its suppliers put it on products by 2022, which has made a big impact on RFID adoption. Doesn’t that sound amazing?!

Merchant Services 259

Merchant Services Inventory Management Grocer Customer Experience 259

Retail TouchPoints

JANUARY 23, 2023

Groove used BigCommerce’s one-page checkout flow as the basis for the experience, but that plug-in doesn’t have the functionality to let users pick a delivery date, so Groove layered on Advanced Shipping Manager ’s API.

Shipping 147

Shipping Checkout Wholesale Management 147

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Here Are The Ten Emerging Retail Trends We Predict For 2022. Self-service check-ins and checkouts have become the new norm, saving time and money for retailers. Walk-out mobile checkout technology and real-time mobile chat allow associates to interact with shoppers during social distancing. New Look Stores.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

Inside Retail

JANUARY 24, 2023

AI-driven technologies such as chatbots, automated customer service, and automated inventory management are set to revolutionise the retail industry and the way businesses interact with their customers. A fundamental rethink Fulfilment was challenging for many in 2022. million square kilometres of ocean by 2030.

Fulfillment 130

Fulfillment Customer Experience Consumer Returns 130

Inside Retail

JULY 17, 2022

We chat with Stephan Veyret, managing director of Decathlon Singapore to find out what’s next for the business. As a people-first innovation nexus, Decathlon Lab will continue fulfilling Decathlon’s mission to conceive sports products and services to make a healthier and more active lifestyle more accessible and sustainable to the many.

Payment Services 130

Payment Services Kiosk Checkout Fulfillment 130

Inside Retail

AUGUST 11, 2021

“We’re building a new e-commerce site, we’re implementing marketing cloud and service cloud, we’re implementing a customer data platform (CDP), and on top of that, we’re implementing a new order management system and mobile point of sale platform,” Alexander told Inside Retail.

Point of Sale 130

Point of Sale Shipping Checkout Fulfillment 130

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 135

Consumer Payment Services Fulfillment Advertising 135

Retail TouchPoints

FEBRUARY 10, 2022

It’s been a while since she’s been on the front lines though — not since the late ‘80s to be exact, when she was a manager at Express. To the employees she worked with while undercover she was Marie, a former gift shop manager from Ohio whose quest for a new start was being recorded for a documentary.

Inventory Management 283

Inventory Management Beauty and Health Management Planning 283

Retail Geek

APRIL 29, 2022

Episode 291 is a hot take on Amazon Q1 2022 earnings. Amazon released their Q1 earnings for 2022 on Thursday April 29th. Episode 291 of the Jason & Scot show was recorded on Thursday April 29, 2022. A weekly podcast with the latest e-commerce news and events. In this episode we do a deep dive into all the details.

Merchant Services 59

Merchant Services Drop-Shipping Shipping Payment Services 59

Rangeme

MAY 19, 2022

Walmart added AI to its fulfillment processes to fill online orders faster. Walmart to build local fulfillment centers at dozens of stores. Morrisons latest to launch AI-powered checkout-free store system. Now more retailers are embracing robots and autonomous vehicles to modernize fulfillment and delivery. July 19, 2021.

Beauty and Health 52

Beauty and Health Grocer Supermarket Fulfillment 52

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2020

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans. What is cross-channel retailing?

Payment Services 61

Payment Services Drop-Shipping Shipping Point of Sale 61

Mass Relators

FEBRUARY 17, 2022

With more than 200,000 suppliers representing nearly 1 million products across all CPG categories, RangeMe will showcase its expanded service offering at the upcoming 2022 Global Market: Spring Buying Days which brings together suppliers and retail buyers from all over the world to connect, meet virtually, and do business.

Beauty and Health 52

Beauty and Health Checkout Wholesale Fulfillment 52

A1 Retail

FEBRUARY 25, 2022

New services, delivery and fulfilment capabilities enabling faster and more sustainable customer deliveries will follow. Peter Jelkeby, Country Retail Manager and Chief Sustainability Officer, IKEA UK & Ireland, says: “Everything we do starts with our customers.

Fulfillment 52

Fulfillment Home Furnishings Planning Shopping 52

Retail TouchPoints

AUGUST 31, 2022

That’s why summer 2022 is prime time for Retail TouchPoints to kickstart holiday coverage. More retailers offering mobile checkout would mean shorter cashier lines and free up associates to focus on customer service, BOPIS and curbside. Prediction 5: Holiday 2022 Will Be a True Glimpse of Post-COVID Retail.

Sporting Goods 237

Sporting Goods Consumer Checkout Shipping 237

Retail Minded

FEBRUARY 20, 2023

Take it a step further: For a relatively hands-off online strategy, it doesn’t get much easier than using Amazon’s Fulfillment by Amazon (FBA) program. Take it a step further: Your physical store can act as a fulfillment center for orders placed on other channels, like “click-and-collect” business models. Nearly 80% of U.S.

Retail Marketing 52

Retail Marketing Marketing Payment Services Shopping 52

Retail TouchPoints

DECEMBER 28, 2021

will surpass $1 trillion in 2022. ” “Retail has survived since biblical times roughly in the form of a physical space with product available to sell and the exchange of funds for that product,” said Jonathan Sharp, Managing Director at the Alvarez & Marsal Consumer and Retail Group. Moving Closer to the Omnichannel Ideal.

Fulfillment 251

Fulfillment Checkout Returns Consumer 251

Retail Geek

JUNE 13, 2022

Facebook Retail Media Networks Q1 2022 US Department of commerce data and trends Audience questions (including buy now pay later). Episode 292 of the Jason & Scot show was recorded on Wednesday June 8, 2022. If you’d like to follow along, the audience could see this deck during the discussion: JAS_Zenith Download. Transcript.

Fulfillment 52

Fulfillment Shipping Merchant Services Advertising 52

I Vend

JANUARY 9, 2022

A new year is a time to look forward and think about what will shape the future, and in this, my first article of the year, I’ll be exploring the top five trends in retail technology for 2022. iVend Retail Management Suite iVend’s retail technology is delivering innovation in retail. They want fast, easy, contactless payments.

Payment Services 98

Payment Services Returns Checkout Inventory Management 98

A1 Retail

APRIL 13, 2022

The shortlist features the top 10 tech picks at Retail Technology Show 2022 . The winner of the Retail Technology Show Innovation Award will be announced at the BIG Retail Reunion Party on Day 1 (26 April 2022) at London Olympi a.

Payment Services 88

Payment Services Visual Merchandising Clienteling Green Retail 88

VMS

JANUARY 30, 2022

But on the plus side, let’s look at three major innovative trends that appear ready to help retailers find new ways to connect with customers in 2022. Our urban projects are all about getting closer to our customers,” says Gerard Groener, General Manager of Ingka Centres, IKEA’s parent company. unit told VMSD. gallery_holder}}.

Apparel 122

Apparel Home Furnishings Visual Merchandising Accessories 122

Retail TouchPoints

FEBRUARY 3, 2023

The new year is here; however, the market challenges of 2022 didn’t evaporate with the turning of the calendar. Have a simple checkout process. Powerful marketing initiatives and detailed product pages don’t mean anything if the buyer bails because the checkout process is too complicated.

Merchant Services 223

Merchant Services Payment Services Marketing Drop-Shipping 223

365 Retail

APRIL 19, 2022

The shortlist for Retail Technology Show ’s 2022 Innovation Awards has been announced, featuring the top 10 tech picks from the innovations on display at the new flagship event for retail that brings together Europe’s most forward-thinking retailers and leading tech innovators. Register here.

Payment Services 73

Payment Services Visual Merchandising Clienteling Green Retail 73

Retail TouchPoints

MARCH 30, 2023

Sweaty Betty’s use of performance and personalization APIs from Salesforce allowed the retailer to “customize pricing and promotions to different shopper groups” depending on the actions they took, said Igor Faletski, VP of Product Management at Salesforce. So where’s the right place to do a product recommendation?

Point of Sale 258

Point of Sale Checkout Consumer Promotions 258

Retail Geek

APRIL 8, 2022

In episode 290 we recap all the key trends and news from the ShopTalk 2022 tradeshow. Episode 290 of the Jason & Scot show was recorded on Thursday April 8, 2022. A weekly podcast with the latest e-commerce news and events. ShopTalk held it’s first in-person show since 2019, May 27-30th in Las Vegas. Transcript. Scot Wingo.

Payment Services 59

Payment Services Merchant Services Consumer Fulfillment 59