Inside Retail

SEPTEMBER 27, 2021

The cost of shipping around the world has skyrocketed. Until now most retailers have absorbed the costs, but with no end in sight to the shipping crisis, it’s possible the price of goods for consumers is going to rise. What caused shipping costs to surge? Big companies lock in long term shipping contracts at agreed prices.

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Retail TouchPoints

FEBRUARY 15, 2022

So what changes should we expect to see in 2022? These players will continue to expand in 2022, reshaping consumers’ expectations of an acceptable wait time for groceries. Meanwhile, rising energy, shipping and labor costs means higher prices for many grocery items. In 2022, grocers will need to become digital-first.

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Retail TouchPoints

APRIL 4, 2022

We expect to see some pandemic-era commerce developments continue with some new twists, and we’re watching some emerging commerce trends that may go strong beyond 2022 — all with the goal of creating richer, more engaging customer experiences and stronger bonds between customers and brands. by 2024.

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Retail TouchPoints

JULY 26, 2022

A peek at second-quarter data indicates this trend is accelerating, with April and May showing a 7% increase in ASP on top of a 17% increase during the same period in 2021. This scenario sets up a battle across all sectors of the economy for brands looking to tap into consumer wallets as they shop for fewer items at fewer retailers.

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Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers.

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Retail TouchPoints

JULY 22, 2022

At the end of 2021, the editors of Retail TouchPoints took a stab at predicting what would happen in ecommerce in 2022. Now, at the halfway point of the year, we thought we’d check in on how well our predictions have held up. 2022 certainly isn’t turning out how anyone thought it would.

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Retail TouchPoints

MARCH 23, 2022

Designed completely out of shipping containers, stackt is a Toronto-based marketplace that brings community connection, commerce and culinary experiences together. RTP: Why make the space out of shipping containers? At the same time, it also ensures minimal disturbance and impact on the land. That’s where stackt comes in.

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Retail TouchPoints

MARCH 24, 2022

The cost of returns keeps ecommerce operators awake at night — so much so that some large retailers have adopted a “just keep it” policy towards certain purchases, opting to issue a refund without asking for the merchandise back (a trend that may prove unsustainable for both margins and the environment if consumers come to expect it).

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Retail TouchPoints

AUGUST 31, 2022

That’s why summer 2022 is prime time for Retail TouchPoints to kickstart holiday coverage. Prediction 5: Holiday 2022 Will Be a True Glimpse of Post-COVID Retail. Hilding Anderson, Head of Retail Strategy, North America, Publicis Sapient : “This year’s holiday season offers our first glimpse at a true post-COVID retail season.

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Retail TouchPoints

JUNE 3, 2022

population with next-day or two-day shipping. The first facility will open in summer 2022 in Joliet, Ill., A custom box is created to fit the exact measurements of the order and sent to an associate, who can assemble up to four orders at once, for packing; and Ship: ?The in a statement.

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Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

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Retail TouchPoints

JANUARY 21, 2022

Against daunting odds, the 2022 Na tional Retail Federation Big Show once again brought retailers and suppliers face to face IRL from Jan. 16-18 at New York City’s Javits Center. One of the things we had to do as a management team, and me personally, was put our people at the center of everything. Leadership Lessons.

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Retail TouchPoints

SEPTEMBER 15, 2021

Supply chains came under intense scrutiny with the advent of COVID-19 as new safety protocols, worker shortages in manufacturing countries and a range of shipping delays slowed the global movement of goods. Hal Lawton, President and CEO of Tractor Supply Company , will be the opening keynote speaker on Monday, June 20. “As

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Retail TouchPoints

OCTOBER 23, 2024

Prime Members Save on Gas, EV Charging Discounts Coming in 2025 Image courtesy Amazon Amazon is looking to give grocery and warehouse retailers a run for their money with its newest Prime membership benefit — Prime members can now save 10 cents per gallon at approximately 7,000 BP , Amoco and AM/PM gas stations across the U.S.

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Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. More Dark Kitchens Over the next five years, QSR chain Wendy’s is planning to add 700 kitchens in converted shipping containers to support delivery.

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Inside Retail

JANUARY 6, 2025

billion in 2022. Among Amazon shoppers in the UK, 70 per cent now shop there at least once a month, while 17 per cent use the online marketplace weekly. With respect to pricing specifically, also take into consideration Amazons free shipping minimums. Amazon announced it posted over $3.1 million customers, reaching 7.9

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Inside Retail

MARCH 17, 2025

It can be easier when youre backed by the right logistics and shipping partner. In the last year alone, the number of Australian merchants looking to sell online to new countries overseas almost doubled to 39 per cent, up from 20 per cent in 2022. Expanding your business internationally is a big step.

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Retail Wire

MAY 20, 2025

Late last week, employees and dealers associated with its China export business were notified of the shipping ban. The Detroit automaker exports vehicles through the Durant Guild, a premium import business the company created in 2022. At the time, GM executives expressed optimism about the opportunities in China.

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Retail TouchPoints

APRIL 21, 2022

Retailers who utilize Fulfillment by Amazon (FBA) will be able to add Buy with Prime to their own checkout process, which will allow Prime members shopping there to utilize Amazon Pay and benefit from two-day shipping and free returns. The service will be invite-only for the duration of 2022.

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Retail TouchPoints

APRIL 22, 2022

has downgraded its sales outlook for the first quarter of fiscal 2022 and announced the departure of Old Navy President and CEO Nancy Green, causing shares of the retail group to plummet 18% the day after the announcements. Citing challenging macro-economic dynamics and “execution challenges” at the Old Navy brand, Gap Inc.

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Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout.

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Retail TouchPoints

JULY 11, 2022

The 2022 wedding season is expected to be a record breaker, with an estimated 2.6 After all, no one wants compliance obligations to bog down your business, especially when you are at your busiest. After all, no one wants compliance obligations to bog down your business, especially when you are at your busiest.

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Retail TouchPoints

OCTOBER 13, 2021

Vuori has received a $400 million investment from SoftBank Vision Fund 2 that values the activewear brand at $4 billion just six years after its debut. Launched in 2016 as a DTC business, Vuori has since expanded to brick-and-mortar via wholesale at retailers including Nordstrom and REI , as well as with 10 standalone stores.

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Retail TouchPoints

JANUARY 19, 2023

Department of Labor’s Occupational Safety and Health Administration (OSHA) has cited Amazon for workplace safety violations at three of its warehouses, a decision that Amazon said it will appeal. 17, 2022 for exposing workers to ergonomic hazards. Amazon facilities in Deltona, Fla., Waukegan, Ill. and New Windsor, N.Y.

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Retail TouchPoints

MAY 3, 2022

With more investment on the table, it is more important than ever for brands to take stock of their own businesses and changes occurring at Amazon to successfully navigate their annual negotiations. Avoid this at all costs. of the United States’ net digital ad revenue, according to Insider Intelligence. Know the Numbers.

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Retail TouchPoints

JUNE 23, 2022

“More than 80% of our customers shared that they would be excited for a program that would allow them to earn rewards across all of our banners ,” said Rafeh Masood, EVP and Chief Customer Officer at Bed Bath & Beyond Inc. in a statement. Bed Bath & Beyond is also introducing a credit card tied to the new program.

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Retail TouchPoints

MAY 18, 2022

The retailer blamed slower sales growth on a variety of factors: inventory that arrived either too early and too late, elevated compensation and headcount at distribution centers, increased costs and a changing mix of merchandise sales. And we will work with our vendor partners from sourcing to production to shipping.”.

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Retail TouchPoints

MARCH 20, 2025

If you’ve never had someone dress you, you may not realize what an intimate thing it is, said Sarah Funderburk,VP of Styling and Client Support at Stitch Fix in an interview with Retail TouchPoints. Were always looking at how we can actually achieve this balance, and not overswing in any one direction. explained Funderburk.

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Retail TouchPoints

JANUARY 10, 2023

Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app. Dashers will send confirmation photos to consumers when they drop off the items at the designated store. “We retailers in 2022, $816 billion , or 16.5% , was returned.

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Retail TouchPoints

OCTOBER 4, 2022

The company’s discounted Prime membership has received a new name — Prime Access — and allows those who qualify to register for the service at a monthly rate of $6.99 The company reports that members of the Prime Access program saved an average of $1,600 last year through shipping savings, coupons and membership discounts.

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Retail TouchPoints

SEPTEMBER 2, 2022

1, 2022 launch of its Temu site, according to CNBC and other media reports. The site offers items across categories including apparel, jewelry, pet supplies and home and garden, many at bargain prices. Temu’s site shows average shipping times to most of the U.S.

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Retail TouchPoints

MARCH 22, 2023

Gamestop reported its first quarterly profit in two years for Q4 2022, which ended Jan. million , down significantly from the $915 million in hand at the close of Q4 2022. million , down significantly from the $915 million in hand at the close of Q4 2022. The retailer reached net income of $48.2 billion from $2.25

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Retail TouchPoints

DECEMBER 5, 2022

million of liquidity available at the end of Q3 2022, including about $92 million of availability under asset-based credit lines, against nearly $1.8 million for Q3 2022, which ended Sept. The retailer had about $121.5 billion in debt. However, the retailer is still struggling on the sales side. Net sales were down 1.6%

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Retail TouchPoints

NOVEMBER 28, 2022

The news was announced on the company’s Q3 2022 earnings call Nov. CFO Adrian Mitchell said the new store-based DCs are “a low-cost complement to our existing fulfillment network” and will help reduce shipping costs, improve delivery speeds and ensure better utilization of inventory. “We’ve

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Retail TouchPoints

JUNE 21, 2024

“I’m proud of the cross-Amazon collaboration to make a positive impact on the customer delivery experience with easier to recycle materials,” said Pat Lindner, VP of Mechatronics and Sustainable Packaging at Amazon in a statement. “We And I’m proud to be a part of a change that allows customers to recycle at home.”

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Retail TouchPoints

JANUARY 29, 2024

While nearly two-thirds ( 65% ) of retailers responding to the 2022 survey had assigned in-store staff to these tasks, that percentage dropped to 56% in 2023. Another indication of this change is that the number of retailers providing dedicated space for order prep also dipped between 2022 and 2023, from 60% down to 43%.

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Retail TouchPoints

DECEMBER 6, 2021

Let’s face it — a monogamous relationship with a national shipping company ain’t cutting it anymore. For each website, we investigated their online shipping policies (examples here and here ) and went through the buying process to view shipping options available at checkout. How to Get Ready for Peak Shipping.

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