Mass Relators

DECEMBER 14, 2022

WASHINGTON, December 14, 2022 – Consumers are expected to return more than $816 billion worth of retail merchandise purchased in 2022, according to a report released today by the National Retail Federation and Appriss Retail. As retail sales continue to grow, the average rate of return has remained flat at 16.5%

Returns 52

Returns Accounting Customer Experience Consumer 52

Retail Focus

DECEMBER 5, 2022

With 2022 as the first year of MAPIC’s fully-fledged return post-pandemic, the atmosphere has been optimistic and energetic, with people looking forward to the experience of in-person retail and interactions. Each year, MAPIC hosts some of the retail real estate industry’s largest leasing announcements—and 2022 was no different.

Finance 182

Finance Outdoor Consumer Accounting 182

Retail TouchPoints

JANUARY 12, 2023

Mattress Firm has withdrawn its plans for an IPO this year, according to documents filed with the SEC. After going private in 2016, the chain hit a few bumps in the road, including an accounting scandal that saw the resignation of the current CEO.

Marketing 284

Marketing Accounting Planning Returns 284

Retail TouchPoints

JANUARY 11, 2023

alone by 2024, accounting for 20% of total digital ad spend, according to Insider Intelligence. Among the new offerings are the debut of the Microsoft Retail Advertising Network , which will allow retailers to pull from a large pool of brand advertisers, and the piloting of an in-store retail media solution.

Advertising 281

Advertising Planning ATS Marketing 281

Retail TouchPoints

APRIL 11, 2022

Lowe’s has promoted Brandon Sink to EVP and CFO, effective April 30, 2022. His appointment reflects our succession planning process and the talent across our company. Sink has more than 20 years of finance and accounting experience, including 12 years at Lowe’s in roles across finance, strategy and accounting.

Finance 254

Finance Promotions Accounting Returns 254

Mass Relators

APRIL 26, 2023

is now offering curbside returns at about a quarter of its stores, with plans to be nationwide with the program by this summer. Customers will be able to start a return order online or in the Target app, the company says, and then notify the store when they are on the way. Comparable digital sales declined 3.6%

Returns 52

Returns Accounting Planning Shopping 52

Inside Retail

MARCH 13, 2023

In what the national property agency CBRE described as a ‘flash survey’, 83 per cent of Australian respondents across a snapshot of the Asia Pacific region indicated expansion plans. The lift in sales followed a disappointing 4 per cent in December 2022 underpinning a 1.6 per cent month-on-month to $35.09 billion in January 2023.

Returns 244

Returns Location Planning Accounting 244

Retail TouchPoints

OCTOBER 6, 2023

To succeed in the holiday peak season and ensure seamless fulfillment, deliveries, and returns, it’s essential for these partners to monitor key metrics, analyze operational data and maintain communication. 4: Return rates. Returns are an inevitable part of retail. Consider the following six metrics as North Star indicators.

Fulfillment 276

Fulfillment Returns Shipping Promotions 276

Retail TouchPoints

MARCH 29, 2023

With digital now accounting for 30% of Kohl’s sales annually, CEO Tom Kingsbury specifically pointed to the marketplace and the connected Kohl’s Media Network as “ two key digital growth initiatives ” for the beleaguered retailer on the company’s Q4 2022 earnings call.

Sporting Goods 249

Sporting Goods Apparel Accessories Advertising 249

Inside Retail

FEBRUARY 5, 2024

Surprisingly, over a third of global shoppers planned to start their shopping before the official Black Friday kickoff, according to ShipStation’s Peak Season survey. Embracing omnichannel behaviours: Following the post-pandemic surge in in-store shopping seen in 2022, last year marked a significant shift back to online spending.

Shipping 130

Shipping Fulfillment Returns Accounting 130

Retail TouchPoints

NOVEMBER 21, 2023

In fact, Emarketer saw the ecommerce growth rate this October surpass those of November and December 2022. This is a promising sign, as Forbes found that not only has in-store shopping returned to pre-pandemic norms, but ecommerce also grew at the same time. Per Adobe Analytics , consumers spent $11.3 billion online! billion online!

Shopping 249

Shopping Specialty Retailers Consumer Department Stores 249

Retail TouchPoints

OCTOBER 23, 2020

plans to shrink its store footprint by 350 locations as the retailer works to return to profitable growth in 2021, according to CNBC. Longer-term, the company plans to reconfigure its operations so that 80% of revenue comes from ecommerce and off-mall locations by January 2024. Athleta reported a 6%.

Returns 181

Returns Apparel Planning Accounting 181

Retail TouchPoints

MARCH 26, 2021

The move, which will include products sold both in-store and online, is part of an effort to rebuild JCPenney in 2021 as the basis for returning to solid growth in 2022. Shashoua also expects ecommerce, which now accounts for 20% of sales, to play a larger role moving forward.

Apparel 289

Apparel Accounting Returns Planning 289

Retail TouchPoints

AUGUST 7, 2023

A few days before reporting Q2 earnings, Wish also announced plans to cut approximately 34% of its workforce, or about 255 employees, in order to “refocus the company’s operations.” The company marked notable improvements in its delivery speeds in Q2, with average time-to-door improved by six days compared to 2022 in Wish’s six major markets.

Merchant Services 211

Merchant Services Drop-Shipping Shipping Payment Services 211

Retail TouchPoints

NOVEMBER 9, 2021

Additionally, Liquidity Services , which operates a B2B ecommerce marketplace for surplus business and government goods, has launched a new consumer-facing omnichannel marketplace called AllSurplus Deals for returned and overstock goods. “With resale, consumers are not forced to rely on retailers to find what they need.”

Returns 287

Returns Sporting Goods Accessories Consumer 287

Retail TouchPoints

MARCH 14, 2023

Big box leaders like Target and Walmart have recently revealed the sizeable impact retail theft has had on 2022 revenues, with Walmart’s CEO even threatening to close stores or be forced to raise prices on consumers if things don’t change soon. With repeat offenders accounting for 40.1%

Accounting 224

Accounting Returns Customer Experience Consumer 224

Inside Retail

APRIL 24, 2024

Another reason to worry is that in a centrally-planned economy like China’s, production targets are set for provincial governments, which have strong incentives to meet or exceed those targets, resulting in inflated numbers. The report cites huge store opening plans for Tims Coffee, Chagee, Subway and KWAFOOD Fried Chuan, among others.

Consumer 147

Consumer Accounting Planning Promotions 147

Rangeme

JANUARY 11, 2022

Make 2022 your company’s best year yet. How the retail and CPG workforce will look in 2022. Around the world, back-to-the-office plans remain in flux due to the rapid rise of the Omicron variant. Leading American businesses across sectors, including retail, have put their return to the office on indefinite hold.

Beauty and Health 52

Beauty and Health Consumer Returns Grocer 52

Retail TouchPoints

NOVEMBER 11, 2022

Additionally, Amazon has shut many of its physical stores aside from grocery, including bookshops and specialty stores, even though the retailer had a growth plan to nearly double its store footprint, according to people familiar with the plans.

Specialty Store 185

Specialty Store Planning Accounting Returns 185

Retail TouchPoints

JANUARY 8, 2024

of retailers believe external theft unrelated to ORC was more of a priority in 2023 than 2022. As a result, retailers must ensure their 2024 loss prevention plans incorporate an omnichannel approach that considers all avenues for loss. Similarly, 57.8% reported ecommerce fraud and loss as a growing concern, while 48.5%

Loss Prevention 220

Loss Prevention Returns Point of Sale Shipping 220

Mass Relators

SEPTEMBER 16, 2022

Over the first eight months of 2022, store brand sales grew by 9.4%, nearly twice the rate of national brands, reported IRI. This strong year-to-date performance comes on the heels of a record $200 billion in sales last year, when store brands accounted for one of every five products sold across all U.S. Our 2022 U.S.

Returns 52

Returns Beauty and Health Supermarket Accounting 52

Inside Retail

JULY 6, 2023

The weeks leading up to Christmas, Cyber Monday, and Black Friday typically see a surge in promotional activity that can account for a significant portion of a brand’s annual revenue. We can then reinvest those profits into making our product better and continuing to provide free returns, as well as fast fulfilment and shipping.”

Fulfillment 242

Fulfillment Shipping Promotions Returns 242

Retail TouchPoints

NOVEMBER 3, 2021

The beauty brand is adding three new executives to its team: a CFO, an SVP of Retail and the new position of Chief Commercial Officer, who will help the team develop its plans for the future. Seun Sodipo will take the CFO job in February 2022. Kyle Leahy will join the company on Nov. 29 as its first-ever Chief Commercial Officer.

Finance 253

Finance Payment Services Accounting Returns 253

Retail TouchPoints

NOVEMBER 3, 2022

A recent survey from retail research firm NPD showed that the share of consumers’ planned shopping for the holidays ticked up this year for in-store versus online, in contrast to a long-term decline, and major retailers like Walmart and Party City just announced plans to direct the majority of their holiday hires to work on store floors.

Accounting 267

Accounting Returns Management Advertising 267

Retail Focus

JANUARY 24, 2023

The Bank of England has predicted that the United Kingdom is falling into a prolonged recession, with inflation not expected to return to its target level of 2% until 2024. Non-food retail was significantly down in 2022 when compared with 2019 figures. For example, gold outperformed bonds in 2022.

Supermarket 130

Supermarket Accounting Marketing Returns 130

Inside Retail

APRIL 22, 2024

According to a recent Euromonitor report, while consumer food-service value nears pre-pandemic levels in 2024, dining-in at restaurants will not return to pre-pandemic level until 2028 in Asia Pacific. By 2028, delivery is expected to account for 23 per cent of Asia Pacific food-service sales, compared to 21 per cent in 2023.

Kiosk 147

Kiosk Fulfillment Consumer Accounting 147

Small Biz Trends

JANUARY 3, 2023

Information returns that are furnished to employees and independent contractors can be done on paper or electronically. Small businesses can handle information reporting in-house or outsource it to their accountants, payroll companies, or other businesses designed for this purpose. Information Returns. Any questions?

Returns 124

Returns Accounting Planning ATS 124

Inside Retail

OCTOBER 12, 2023

Guzman Y Gomez appoints Hilton Brett as co-CEO By Celene Ignacio Quick service restaurant Guzman Y Gomez (GYG) has appointed Hilton Brett as co-CEO, effective immediately, as the company plans to launch an initial public offering and further expand in the US. Returning feels natural and very personal. My heart has always been Chloé’s.

Returns 130

Returns Fashion Finance Accounting 130

Retail TouchPoints

DECEMBER 23, 2022

The post-COVID-19 retail recovery hasn’t quite gone according to plan. As 2022 wraps up, it’s time for a “reset.” When Target announced its profits decreased by 52% in Q3 in November 2022, blaming inflation, changing consumer behavior and economic uncertainty, it sent a shock wave across the retail industry.

Drop-Shipping 217

Drop-Shipping Shipping Accounting Management 217

Retail TouchPoints

APRIL 3, 2023

billion on pet food and treats, supplies, medicine, vet care and other services in 2022, and are predicted to spend $143.6 Within one month of adoption, the brand saw a 33X return on investment. More than 66% of U.S. households own a pet, according to the APPA National Pet Owners Survey. million or so homes spent $136.8

Payment Services 217

Payment Services Accounting Planning Consumer 217

Retail TouchPoints

APRIL 5, 2022

Fast forward to 2022 and Schulman’s words show foresight into technologies that most consumers weren’t even aware of a mere eight years ago — cryptocurrency , digital wallets and peer-to-peer (P2P) digital payment services have transformed the way everyone from friends sharing a dinner to multi-national corporations move funds.

Merchant Services 352

Merchant Services Payment Services Checkout Consumer 352

Inside Retail

MARCH 8, 2024

Whole Foods plans to expand this model to additional locations in New York City, before eventually expanding it to other metropolitan cities across the country. However, the project was dropped after three years and twelve store openings due to a low return on investment.

Marketing 130

Marketing Grocer Location Supermarket 130

Inside Retail

NOVEMBER 8, 2022

Within a week, Musk fired many people who had kept Twitter running for questioning the vision he had (some of which needed to be asked to return due to the fact that they actually were crucial to his plans) — a move that, unsurprisingly, hasn’t gone down well. Musk’s first few days in power were not slow. What’s lost?

Advertising 246

Advertising Accounting Promotions Returns 246

Inside Retail

JUNE 26, 2023

As consumers return to physical stores in the post-pandemic era, delivering a great in-store experience has become more critical than ever, says a leading retail technology expert. The return to bricks-and-mortar retailing is fuelling a rebound in network expansion by many major brands worldwide. It’s all about experiences now.”

Kiosk 237

Kiosk Consumer Outdoor Returns 237

Inside Retail

JANUARY 29, 2024

Recent data from Airwallex , reveals a Q4 uptrend: Australians increased their online spending by nearly $200 during the peak sales season of 2023 compared to 2022. The expenses related to returns and refunds often range from 5 to 7 per cent. This information doesn’t take into account your objectives, financial situation, or needs.

Payment Services 130

Payment Services Customer Experience Accounting Planning 130

Retail TouchPoints

SEPTEMBER 14, 2023

Target debuted a larger store concept in October 2022 that includes backroom fulfillment space 5X larger than previous stores of a similar size. Target stores fulfill more than 95% of the retailer’s digital orders and same-day services, accounting for over 10% of the retailer’s overall sales.

Fulfillment 254

Fulfillment Shipping Supply Chain Management Consumer 254

Independent Retailer

JANUARY 24, 2023

By planning early, your business can stay on top of the paperwork that comes in fast and furious in the early part of the tax year. It is important to keep these documents because they support the entries in your books and on your tax return. These documents contain the information you need to record in your books.

Payment Services 70

Payment Services Accounting Returns Fashion 70