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FedEx Aims to Amp Up Convenience with Package-less Returns Program

Retail TouchPoints

FedEx will launch FedEx Consolidated Returns, a solution designed to provide an easy ecommerce returns option that retailers can make available to shoppers, in early 2023. FedEx Consolidated Returns will be facilitated through supply chain services offered by FedEx Logistics and FedEx Office. of all U.S.

Returns 124
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2021: The Year of Social Advertising

Retail TouchPoints

In fact, some major retailers reported double-digit growth in ecommerce sales during Q2, right at the outbreak of the pandemic. With the growth of buy online, pick up in-store and expedited shipping options, consumers experienced firsthand the ease of digital shopping versus going to the store to make a purchase. In fact, Smartly.io

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Preparing for the future of online retail

Inside Retail

According to the latest data from Australia Post, more than four in five households shopped online in early 2021 – an all-time high that’s been rising steadily since the global pandemic first sent people to online channels in record numbers. According to one recent survey from ShipStation, 66% of consumers prefer contactless returns.

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The New ‘Pandemic Personas’: Defining the Seismic Shift in Consumer Buying Behaviors

Retail TouchPoints

The consumer buying behaviors retail marketers all once knew to be true experienced a seismic shift. The question now is: what do these new “pandemic personas” look like, and how can retail marketers cater to their new needs to set benchmarks for a successful 2021? Newly-Online Nelly.

Consumer 254
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Off-Price Retail: A Double-Edged Tool For Brands With Excess Inventory Needs

Retail TouchPoints

While the latter may be true, excess inventory also has a silver lining of hidden pathways to optimizing excess inventory that lead straight to your bottom line through distribution in the off-price retail market. The emergence of off-price retail has changed the industry landscape. Viewing Off-Price As A Partner.

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Everyone’s Talking About the Supply Chain Slowdown. Here’s What Marketers Are Doing About it.

Retail TouchPoints

“[Marketers that have thrived during the pandemic] know their old beliefs about customer preferences — and by extension, how they connect with their customers — are less relevant. They] are committed to making a wholesale shift to adapt everything they do — insight, data, engagement, responsiveness.”.

Marketing 287
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Top tips for managing eCommerce demand this winter

365 Retail

Every year the Christmas retail marketing blitz seems to start earlier and earlier, and in Britain, we love nothing more than a good grumble about it. We sigh when online sales and email marketing campaigns start targeting us months before we’ve pulled together our shopping lists. However, 2021 looks set to be the exception.