Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. This approach can reduce fraud losses and improve the shopping experience for good customers.

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Merchant Services Accounting Payment Services Returns 287

Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. share of ecommerce payments. of ecommerce spend.

Merchant Services 298

Merchant Services Payment Services Checkout Accounting 298

Retail TouchPoints

SEPTEMBER 16, 2022

Amazon counts more than 160 million members of its Prime service and approximately 25 million are located in California. “For Amazon coerces merchants into agreements that keep prices artificially high, knowing full well that they can’t afford to say no. In the U.S., Racine has appealed the decision. “Similar to the D.C.

Merchant Services 234

Merchant Services Checkout Consumer Returns 234

Inside Retail

SEPTEMBER 1, 2021

Founded in July 2020 and launched in February 2021, Refundid is a fintech tool designed to cut, or essentially eliminate, waiting times for refunds for products bought online. Over the past five or six years we’ve seen huge strides in payments technology, co-founder and chief Brad Karney adds. The time is now.

Merchant Services 130

Merchant Services Payment Services Returns Planning 130

Retail TouchPoints

JANUARY 3, 2022

As early as February 2021, industry analysts predicted the year’s holiday ecommerce sales would climb to $206.88 It’s a lose-lose scenario: Customers are left completely frustrated by the process and brands put their reputations on the line every time a customer leaves their website because of a poor user experience.

Merchant Services 278

Merchant Services Shopping Customer Experience Accounting 278

Retail TouchPoints

NOVEMBER 16, 2022

Amex also has partnered with musical artist Chlöe Bailey to create a “Shop Small Soundtrack” that TikTok users can add to their content. Shopping small has a significant impact on helping local communities, with two-thirds of every dollar spent at small businesses staying within the local community. small business owners.

Merchant Services 268

Merchant Services Finance Advertising Marketing 268

Retail TouchPoints

OCTOBER 21, 2021

In the world of ecommerce, Google is a bit of an anomaly: while a relatively minor player in the marketplace landscape compared to giants like Amazon and eBay , it is at the same time central to the shopping journeys of millions of consumers every day. We’re Not a Retailer, We’re Not a Marketplace’.

Merchant Services 298

Merchant Services Advertising Shopping Drop-Shipping 298

Retail TouchPoints

OCTOBER 7, 2022

The new offering is powered by Bolt’s Checkout Everywhere solution (originally called Tipser until it was acquired by Bolt in late 2021), which allows websites of all kinds to add transaction capabilities and sell products from participating merchants. “We’re IndyBest’s centralized shopping section.

Merchant Services 269

Merchant Services Checkout ATS Fulfillment 269

Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. 3 shopping day in 2019. Contactless Services Can Soothe the Bite of Remote Returns.

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Drop-Shipping Merchant Services Returns Shipping 282

A1 Retail

NOVEMBER 18, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 per cent (compared to 2019) as Christmas shopping gets underway. The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy .

Merchant Services 75

Merchant Services Payment Services Consumer Shopping 75

Retail TouchPoints

OCTOBER 6, 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

Merchant Services 268

Merchant Services Payment Services Promotions Location 268

Retail TouchPoints

SEPTEMBER 8, 2021

adults say they begin their online shopping search on Amazon. Each time Amazon added a new feature or sped up delivery times, shoppers’ expectations for all online shopping experiences increased. today, meaning that in terms of purchasing power, 2021 Amazon Prime members are only paying ~$10 more per year than they were 15 years ago.

Merchant Services 242

Merchant Services Payment Services Fulfillment Shipping 242

365 Retail

NOVEMBER 1, 2021

As 2021 reaches its close, the retail industry has undergone a number of dramatic changes within the past several months. Continue reading to familiarise yourself with the top retail trends of 2021. . A rise in online shopping . The proliferation of social commerce. The resurrection of the high street .

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Retail Trends Social Commerce Merchant Services Checkout 67

Inside Retail

DECEMBER 1, 2021

In some instances, the diminution in power led to attempts to pivot, for example by leveraging digital infrastructure to turn shopping centres into online marketplaces and food delivery services. The mall operator provided a delivery service there for its tenants. By the third quarter of 2021, the company was delivering $2.3

Merchant Services 130

Merchant Services Payment Services Net Profit Sporting Goods 130

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

Merchant Services 245

Merchant Services Payment Services Fashion Customer Experience 245

Retail TouchPoints

NOVEMBER 14, 2022

Global Shopping Festival, also known as Singles’ Day, instead noting that results were “in line with last year’s GMV performance despite macro challenges and COVID-related impact.” growth recorded in 2021 and the 26% jump in 2020. Alibaba Group declined to release the exact results for its 14 th annual 11.11 billion ( $84.54

Merchant Services 147

Merchant Services Jewelry Shopping Shipping 147

Retail TouchPoints

NOVEMBER 12, 2021

It took Shopify merchants nearly 15 years to reach a cumulative GMV of $200 billion. This exponential growth, highlighted by President Harley Finkelstein at the company’s Q3 2021 earnings call in late October, came as a surprise to just about no one given ecommerce’s recent unprecedented growth.

Merchant Services 251

Merchant Services Shipping Fulfillment Social Commerce 251

A1 Retail

SEPTEMBER 15, 2021

Almost a fifth of UK adults are signed up to a food or restaurant meal subscription service. Consumer appetite is here to stay as two in five Brits with subscriptions plan to take out more subscription services because of the convenience they offer.

Merchant Services 75

Merchant Services Payment Services Consumer Planning 75

A1 Retail

NOVEMBER 29, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 per cent (compared to 2019) as Christmas shopping gets underway. The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy.

Merchant Services 40

Merchant Services Payment Services Consumer Shopping 40

Inside Retail

APRIL 15, 2021

Assuming Australia continues to manage the virus successfully, we will continue to see an exuberant return to physical retail spaces. However, we have now been living, working and shopping differently for a year. With more people around to receive deliveries, online shopping has become even easier. It reached 22.8

Merchant Services 130

Merchant Services Payment Services Shopping Customer Experience 130

Frank Mayer

JANUARY 5, 2021

s point of purchase display experts to weigh in on what they foresee for 2021, based on what transpired in 2020. With recent news of a vaccine, many noted the promise of safer shopping excursions will be met with eager shoppers ready to return to some normalcy. So, I asked our Frank Mayer and Associates, Inc.’s

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Kiosk Merchant Services Returns Shopping 97

A1 Retail

AUGUST 24, 2021

The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy. Future-proofing.

Merchant Services 75

Merchant Services Payment Services Returns Outdoor 75

Independent Retailer

NOVEMBER 2, 2021

With only two months left of 2021, retailers should already be looking ahead to the new year for the newest trends, technology, marketing tactics, products, and solutions for improving their business. About 43 percent of customers online begin shopping by going directly to the search bar to find their items instead of browsing by category.

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Merchant Services Payment Services Shipping Wholesale 96

Retail TouchPoints

NOVEMBER 11, 2021

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. From tiny boutiques to nationwide giants, retailers are using livestreaming and live shopping to reach customers in new and compelling ways. 16 and 17, has been designed to provide practical answers to the most pressing questions on retailers’ minds today.

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Merchant Services Payment Services Consumer Beauty and Health 318

A1 Retail

MAY 13, 2022

Virtual Shopping from Klarna connects online shoppers directly with experts in physical stores, through live video and messaging, to provide a highly personalized experience that helps consumers shop online with confidence. This in turn drives brand engagement and loyalty while reducing return rates.

Merchant Services 52

Merchant Services Shopping Payment Services Consumer 52

Retail TouchPoints

NOVEMBER 18, 2021

Fortunately the 2021 Retail Innovation Conference, which wrapped up Nov. A host of new technologies are now available to make digital shopping more informative and interactive, and brands are seeing real results after employing them. Employ new extended reality (XR) and the latest visual technologies to bring products to life online.

Consumer 261

Consumer Merchant Services Payment Services Advertising 261

Retail TouchPoints

SEPTEMBER 16, 2021

In the last two months alone, TikTok has rolled out dedicated “Shopping Tabs” for Shopify merchants, Twitter began a pilot of its “Shop Module,” and Pinterest made it possible for creators to “control the shopability of their content” by tagging products. Social Platforms Aren’t ‘Shopping-First,’ but Do They Need to be?

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Social Commerce Consumer Merchant Services Checkout 308

Retail TouchPoints

JULY 30, 2021

November might seem far away, but the fact is, brands and retailers in China have already been preparing for the world’s biggest shopping event — known interchangeably as Singles’ Day, Double 11 or 11.11 — for months. veterans, spend much of the year prepping for the world’s biggest shopping event. billion in 2021, making up 37.4%

Merchant Services 279

Merchant Services Accounting Social Commerce Payment Services 279

VMS

NOVEMBER 22, 2022

19-28, the report surveyed 1,200 adults, ages 18 and over, who plan to shop for holiday gifts. Shopping during the BFCM period is on the rise and at par with pre-pandemic levels: 80% of consumers plan to shop during the five-day holiday period, up from 71% in 2021 and compared to 79% in 2019. Conducted online Oct.

Merchant Services 52

Merchant Services Payment Services Promotions Planning 52

Independent Retailer

NOVEMBER 21, 2022

In 2020, lockdown-fuelled online shopping surges led to mass stockouts; 2021 brought global supply chain issues and delays; and this year, among skyrocketing inflation and the cost-of-living crisis, there is a widely expected lack of demand. In 2013, merchants lost an average $9 for every new customer acquired. back to top.

Shopping 73

Shopping Merchant Services Consumer Planning 73

Retail TouchPoints

JANUARY 30, 2023

And in 2021, the global value of voice-assisted ecommerce transactions amounted to almost $5 billion , with Statista projecting that that figure would grow 4X by the end of this year. Throughout the online shopping journey, there’s so much focus on eyeballs on the brand — how many times does somebody see the logo? said Agarwal.

Merchant Services 162

Merchant Services Beauty and Health Payment Services Returns 162

Retail TouchPoints

JULY 21, 2020

But with socially distancing consumers continuing to spend more time online, and e-Commerce increasing in many sectors due to restricted brick-and-mortar shopping, the opportunities are out there. This change is due to hit in 2021, to give businesses that are currently focused on the impact of the pandemic time to prepare. .

Merchant Services 190

Merchant Services Sporting Goods Accounting Shopping 190

Retail Minded

AUGUST 27, 2022

The never-before-seen surge in online shopping. Stockouts were disastrous for retailers during the pandemic – up by 250% (Adobe, 2021) – and with 37% of consumers saying they’d simply shop elsewhere if they couldn’t find what. Even returns are up – reaching 16.6% in 2021 from 10.6% The result?

Merchant Services 98

Merchant Services Drop-Shipping Markdowns Planning 98

Retail TouchPoints

JUNE 8, 2022

With traditional trading methods restricted by pandemic restrictions, an inability to sell through physical locations and a sharp downturn in demand, we saw merchants around the world taking an unprecedented leap and embracing innovation and digitalization in a bid to maintain their retailer-shopper relationships. trillion by 2026.

Merchant Services 242

Merchant Services Payment Services Consumer Checkout 242

Retail TouchPoints

JUNE 8, 2022

With traditional trading methods restricted by pandemic restrictions, an inability to sell through physical locations and a sharp downturn in demand, we saw merchants around the world taking an unprecedented leap and embracing innovation and digitalization in a bid to maintain their retailer-shopper relationships. trillion by 2026.

Merchant Services 241

Merchant Services Payment Services Consumer Checkout 241

Independent Retailer

JANUARY 20, 2022

Customers Care About Return Policies. During the pandemic-driven surge in online shopping, product returns became a major pain point for consumers. That means that as customers return to stores, retailers have a chance to differentiate themselves with low-cost, low-hassle return policies. Looking to the Future.

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Retail Trends Returns Merchant Services Consumer 84

A1 Retail

FEBRUARY 6, 2024

percent), as UK consumers returned to their regular routines after the Christmas break. Supermarket deal-seeking continues in 2024 As concerns around rising food prices remains high (87 percent), two thirds (67 percent) are continuing to look for ways to reduce the cost of, or get more value from, their weekly shop.

Consumer 59

Consumer Supermarket Finance Merchant Services 59