Retail TouchPoints

AUGUST 19, 2021

Toys ‘R’ Us will make its latest attempted return to brick-and-mortar with 400 store-in-store shops at Macy’s locations and online at macys.com/toysrus, slated to roll out in 2022. Toys ‘R’ Us parent company Tru Kids Brands was acquired by WHP Global in March 2021 with the goal of expanding the business worldwide.

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Retail TouchPoints

SEPTEMBER 21, 2020

Six months after launching a digital shop for DSW shoe styles on Hy-Vee.com , the retailers are moving their partnership into the brick-and-mortar space. By October 2, DSW shops will open at six Hy-Vee locations in Minneapolis, with additional DSW shop-in-shops slated to open in 2021. Hy-Vee, Inc.

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Retail TouchPoints

SEPTEMBER 30, 2020

Walmart has unveiled a reimagined store design, with a new look and feel that focuses on a digitally enabled shopping experience. At the entrance, clean, colorful iconography and a store directory welcome customers and encourage them to download and use the Walmart app while they shop.

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VMS

JANUARY 25, 2022

Sears location. The company also sold some land it owned adjacent to the location to RK Centers, which is planning to build a mixed-use development on the site. Coresight Research (New York), according to Retail Dive , recently tallied the remaining Kmart stores and found five operational. Lauderdale, Fla.,

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Location Visual Merchandising Store Operations Planning 59

Retail TouchPoints

JULY 29, 2021

Dollar General is currently in expansion mode with plans for opening 1,050 new stores, remodeling 1,750 existing locations and relocating 100 stores in 2021. The total includes 50 standalone pOpshelf stores and 25 store-in-a-store variants, with the goal of expanding Dollar General’s customer base to new demographics.

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Retail TouchPoints

FEBRUARY 25, 2021

Target is debuting an enhanced Apple shopping experience online and in 17 stores this month, with additional locations scheduled to roll out by fall 2021. The dedicated in-store shops will double Apple’s footprint in select Target stores.

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Shopping Accessories Location Planning 144

Retail TouchPoints

DECEMBER 15, 2023

Kroger has kicked off a multi-year agreement to have Gatik AI ’s autonomous box trucks transport products from the retailer’s Dallas customer fulfillment center to multiple retail locations in the area. In fact, Walmart has worked with Gatik for autonomous deliveries from distribution centers to stores in Bentonville, Ark.

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Retail TouchPoints

MARCH 7, 2023

As part of the retailer’s plans to open 100 locations in 2023, Ross Stores opened 11 Ross Dress for Less and eight dd’s Discounts stores in 13 states during February and March. The 2023 additions will include 75 Ross and 25 dd’s Discounts locations. billion in 2021. billion versus $18.9

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Retail TouchPoints

MAY 12, 2021

As 2020 came to a close, the company wanted to confirm that the changes made (and those being planned) set them up for success in 2021 and beyond. Many of those surveyed reported perceiving T&C as having a superior response compared to other stores in the region. The Research. Communication was increased across all channels.

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Retail TouchPoints

FEBRUARY 24, 2021

The increasing complexities involved in engaging with customers today demand that different store formats, and other retail touch points, integrate to become more purposeful to customer’s needs. Consider different “stores” (physical touch points) for different locations and customer needs. The Store as a Set.

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Retail TouchPoints

SEPTEMBER 29, 2023

We now have over 1,400 stores and ecommerce sites across 31 countries, and as we head into 2024, we are excited to bring Toys ‘R’ Us to consumers everywhere.” brick-and-mortar retailing in late 2021 with a 20,000-square-foot flagship store at New Jersey’s American Dream mall , followed by 452 Toys ‘R’ Us shop-in-shops at Macy’s in 2022.

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Retail TouchPoints

MARCH 1, 2023

For example, when Kohl’s first piloted the launch of Amazon return kiosks in 2017, it saw new customers increase 9% at test locations compared to 1% increases at other stores. Customers who use Return Bars in Hibbett or City Gear stores also will receive a coupon to use in-store once their return is completed.

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Retail TouchPoints

JUNE 7, 2022

During Brok’s tenure, Sephora has deployed new technology and services as well as expanding its partnership with Kohl’s : Sephora launched same-day delivery in partnership with Delivery Solutions in November 2021; In February 2022 , Kohl’s and Sephora revealed plans to add 400 Sephora shop-in-shops to reach their goal of 850 locations by 2023; and (..)

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Retail TouchPoints

NOVEMBER 12, 2021

Dollar General is the latest retailer to dive into delivery, partnering with DoorDash to offer same-day service from more than 9,000 stores — and with plans to expand to more than 10,000 locations by December 2021. The two companies first partnered for a 600 -store pilot program in summer 2021.

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Location Planning Consumer Shopping 257

Retail TouchPoints

JANUARY 10, 2022

JD.com has entered the autonomous store space in Europe with the launch of two omnichannel cashierless stores in the Netherlands. The Ochama shops, located in Leiden and Rotterdam, carry everything from food to home furnishings and are operated entirely by robots.

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Retail TouchPoints

OCTOBER 5, 2020

As the pandemic continues, fashion retailers in particular are feeling the negative impact on sales, both from rapid shifts in consumer behavior and continued temporary closures of physical locations. H&M reported that its Q3 net sales decreased 16%. Sales for September 2020 decreased 5%.

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Retail TouchPoints

OCTOBER 6, 2022

Amazon’s operations employees are paid, on average, approximately $19 per hour based on position and location. The company also is offering a signing bonus of $1,000 to $3,000 at select locations, and has touted the fact that these seasonal roles are often “the start of a long-term career inside or outside the company.”.

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Retail TouchPoints

MARCH 8, 2021

As we learn from guests what they love about Ulta Beauty Herald Square, we will incorporate aspects into other stores where feasible and appropriate,” said Kecia Steelman, Chief Store Operations Officer of Ulta Beauty in an interview with Retail TouchPoints.

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Retail TouchPoints

JUNE 1, 2022

Things like ecommerce will soon eclipse brick-and-mortar, retail is facing an apocalypse or delivery to home will become the norm in grocery shopping. In the ChaseDesign Q1 Shopper Sentiment Survey, 85% of people said, “I plan to shop in physical stores more in 2022 than last year.” COVID drove shoppers online of necessity.

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Checkout Location Shopping Consumer 285

Retail TouchPoints

JULY 5, 2022

The expansion is part of lululemon’s “Power of Three x2” growth plan, which includes tripling its international revenue from 2021 levels by year’s-end 2026. The Spanish stores will be located in the heart of Madrid and Barcelona’s shopping districts, at Calle Serrano and Paseo de Gracia respectively. “As

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Location Planning Shopping Marketing 257

Retail TouchPoints

JUNE 15, 2022

The store is slated for the Jingjiang Impression City shopping center in Taizhou, a city located near Shanghai. The fast fashion retailer initially re-entered China for the third time in August 2021 through online platforms Vipshop and Pinduoduo. Forever 21 first entered China in 2008 but left the country a year later.

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Fast Fashion Advertising Fashion Location 211

Retail TouchPoints

AUGUST 29, 2023

Amazon built synthetic data sets to mimic millions of realistic shopping scenarios — including variations in store format, lighting conditions and even crowds of shoppers — to help ensure accuracy in virtually any setting.

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Checkout Payment Services ATS Accounting 177

Retail TouchPoints

NOVEMBER 9, 2022

Customers can use either the DoorDash app or website, and members of the Sephora Beauty Insider loyalty program can earn points for these purchases by linking their account on the DoorDash app’s Sephora store page. BJ’s Wholesale Club selected DoorDash as its grocery delivery partner across 226 stores in March 2022. Items from U.S.

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Retail TouchPoints

JULY 13, 2023

JD Sports , a global retailer with more than 3,000 stores worldwide, has adopted a suite of solutions designed to boost its growth in Canada, a market the retailer entered in 2021. The company currently operates 23 stores in Canada under the JD , size?

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Retail TouchPoints

SEPTEMBER 20, 2023

Holiday hiring was also down year-over-year in 2022, with employers adding 519,400 jobs, a 26% decline from 2021. Jobs in Amazon’s operations network include stowing, picking, packing, sorting, shipping customer orders and more, with employees earning between $17 and $28 per hour depending on the position and location.

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Retail TouchPoints

JUNE 23, 2021

Nordstrom will open 21 INDOCHINO store-in-a-store shops across the U.S. by early July 2021, expanding INDOCHINO’s physical presence to nearly every major market in the country. The locations will offer personalized fitting and suiting services for shirts, chinos and outerwear.

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Retail TouchPoints

MARCH 1, 2021

German grocery chain tegut… has piloted a fully automated mini-supermarket concept in Fulda, Germany, with plans to open another three locations in 2021 and, eventually, hundreds of the digital self-service stores across the country. The ground at the location does not have to be sealed for the wooden structure.

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Retail TouchPoints

DECEMBER 8, 2020

Fujitsu will start offering the solution by March 2021, with the aim of creating a new AI-empowered business for the micro-sized store market and potentially expanding into geographies beyond Japan in the future. The partnership is designed to enable Fujitsu to build a new retail solution by September 2021.

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Retail TouchPoints

MARCH 3, 2023

The retailer plans to invest $200 million in capital expenditures for both these physical store changes and routine store resets and maintenance, down from about $300 million last year. In July 2022, Best Buy introduced a small-format, digital-first store concept that builds on a pilot that started in 2021.

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Planning Shopping Location Consumer 278

Retail TouchPoints

APRIL 26, 2023

” WHP Global acquired Toys ‘R’ Us in 2021 , nearly three years after the retailer ended its U.S. operations , and has since been steadily rebuilding the brand. at all Macy’s stores and launches in India, the UK and Australia. at all Macy’s stores and launches in India, the UK and Australia.

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Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. These [second locations] take those shoppers out of the regular store’s aisles into a space that can be fully automated with robotics, floor to ceiling.

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Payment Services Checkout Fulfillment Kiosk 324

Retail TouchPoints

DECEMBER 21, 2021

Rite Aid is closing 63 stores as the retailer aims to “reduce costs, drive improved profitability and ensure that Rite Aid has a healthy foundation to grow from, with the right stores in the right locations,” according to a company statement. and same-store sales up 4.4%

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Retail TouchPoints

JUNE 29, 2021

In fact, it’s evolved from a futuristic sci-fi concept to a safe option for shoppers to do their daily grocery shopping. As a result, retailers had to move quickly to implement social distancing mandates in stores to make their customers feel as safe as possible while shopping.

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Payment Services Checkout Customer Retention Kiosk 221

Retail TouchPoints

DECEMBER 7, 2020

At a time when many brands are reassessing their brick-and-mortar footprints and closing locations, it’s evident that Men’s Wearhouse is prioritizing in-store innovation. has seen great success after unveiling a “next-gen” store concept this past September in Shenandoah, Texas. Its parent company Tailored Brands, Inc. ,

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Retail TouchPoints

NOVEMBER 30, 2020

C V S Health will open 12 specialized CVS Pharmacy y más stores aimed at serving local Hispanic communities in New York and New Jersey in October and November 2021. These shops will expand upon the more than 200 existing locations in more than 90 cities across California, Florida, Nevada, Oklahoma, Texas and Puerto Rico.

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Merchant Services Location Shopping Marketing 168

Retail TouchPoints

MARCH 3, 2021

Target is planning to open 30 to 40 new small-format stores each year, with an emphasis on locations near college campuses and in cities such as New York, Los Angeles and Portland. The retailer plans to open on-campus college stores with the University of Georgia and the University of Michigan later in 2021. “We

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Fulfillment Planning Shopping Location 178

Retail TouchPoints

FEBRUARY 14, 2023

The retailer took a $720 million impairment charge in Q4 2022 due to a decision to “exit certain stores with low growth potential,” which contributed to an overall operating income decline to $2.7 billion in Q4 2021. The retail giant has started promoting a new Amazon Go store set to open in Frederickson, Wash.,

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Checkout Promotions Planning Location 184