Retail TouchPoints

JANUARY 26, 2021

Meanwhile, for merchants that had already built their businesses online before the pandemic, a larger addressable market buoyed most, but created scalability challenges for all (including Amazon). Culled from this agile, iterative survey data, here are six things we learned consumers want from retailers heading into 2021: 1.

Consumer 311

Consumer Drop-Shipping Shipping Returns 311

Retail TouchPoints

SEPTEMBER 16, 2022

Amazon counts more than 160 million members of its Prime service and approximately 25 million are located in California. Amazon coerces merchants into agreements that keep prices artificially high, knowing full well that they can’t afford to say no. In the U.S., Racine has appealed the decision. “Similar to the D.C.

Merchant Services 204

Merchant Services Checkout Consumer Returns 204

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. As just one example, Chewy was a pandemic winner, but the company spent more than half a billion dollars marketing to consumers in 2021.

Merchant Services 244

Merchant Services Returns Shipping Payment Services 244

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Screen every order, even those from returning customers.

Merchant Services 261

Merchant Services Accounting Payment Services Returns 261

Retail TouchPoints

APRIL 5, 2022

When it comes to embracing ethical commerce and moving corporate social responsibility (CSR) strategies forward, Amazon Web Services (AWS) research shows that retailers and CPGs identify three primary hurdles to success. Across all organization sizes and market locations in our survey, cost placed highest ( 53% ) on the list of challenges.

Merchant Services 213

Merchant Services Beauty and Health Returns Consumer 213

Retail TouchPoints

MARCH 2, 2021

With the stakes for getting returns right continuing to rise, retailers have to focus on multiple elements including the customer’s return experience and streamlining reverse logistics systems (sometimes with the help of third parties). More Online Sales Means More Returns. The big driver? Retailers across the U.S.

Returns 276

Returns Merchant Services Drop-Shipping Consumer 276

Retail TouchPoints

AUGUST 1, 2022

Amazon is continuing to expand its last mile services beyond its own retail ecosystem with the addition of same-day delivery service from a number of leading retailers’ stores, including PacSun , GNC , SuperDry and Diesel. The service is free for U.S. Sur La Table and 100% Pure also will join this roster in the next few months.

Merchant Services 238

Merchant Services Fulfillment Checkout Location 238

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

Merchant Services 238

Merchant Services Payment Services Promotions Location 238

Retail TouchPoints

NOVEMBER 14, 2022

billion ) in gross merchandise volume (GMV) for Alibaba alone in 2021 — and the fact that 1,009 overseas brands saw GMV more than double year-over-year proves that it remains a great way for Western brands to break into China. growth recorded in 2021 and the 26% jump in 2020. billion ( $84.54 to 3.6% , according to Reuters.

Merchant Services 147

Merchant Services Jewelry Shopping Shipping 147

Retail TouchPoints

NOVEMBER 11, 2021

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. 16 from 12:45 to 1:15 p.m. 17 from 1:20 to 2:10 p.m.

Merchant Services 288

Merchant Services Payment Services Consumer Beauty and Health 288

VMS

DECEMBER 9, 2021

Effective in the third quarter, Andy Jassy, formerly CEO of Amazon Web Services, stepped up to replace Bezos. Similarly, the industry’s most dominant company continued to have ups and, yes, downs in 2021. Of course, automated distribution and extended delivery services are fine, but what’s actually getting delivered?

Merchant Services 78

Merchant Services Visual Merchandising Sporting Goods Fulfillment 78

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. It’s no wonder marketers and merchants are overwhelmed trying to capture consumers’ attention and convert them. A whopping $3.23

Payment Services 200

Payment Services Merchant Services Consumer Customer Experience 200

Independent Retailer

JANUARY 20, 2022

Customers Care About Return Policies. During the pandemic-driven surge in online shopping, product returns became a major pain point for consumers. That means that as customers return to stores, retailers have a chance to differentiate themselves with low-cost, low-hassle return policies. Looking to the Future.

Retail Trends 84

Retail Trends Returns Merchant Services Consumer 84

365 Retail

AUGUST 10, 2021

Klarna , the global banking, payments and shopping service, is launching an experiential activation in the heart of Manchester to raise awareness amongst consumers and influencers regarding social media advertising guidelines.

Consumer 64

Consumer Merchant Services Advertising Payment Services 64

A1 Retail

AUGUST 9, 2021

Launch aims to raise awareness amongst influencers and consumers on advertising rules as Klarna data uncovers that 46% of consumers don’t know that #ad means that an influencer has been paid to promote a product or service.

Advertising 52

Advertising Consumer Merchant Services Payment Services 52

Mass Relators

APRIL 28, 2022

billion in last year’s first quarter 2021. With [Amazon Web Services] growing 34% annually over the last two years, and 37% year-over-year in the first quarter, AWS has been integral in helping companies weather the pandemic and move more of their workloads into the cloud. with the first location in Mill Creek, Washington.

Checkout 52

Checkout Merchant Services Fulfillment Location 52

SGN Magazine

AUGUST 17, 2021

The right vendors will welcome you into the fold with great products and customer service that will help you stand apart from other stores. Your customers will thank you for making their shopping efforts fun by returning to shop again, and by telling their friends about your business. adriana@artstudiocompany.com (customer service).

Jewelry 52

Jewelry Apparel Wholesale Accessories 52

Indigo 9 Digital

MARCH 17, 2022

Amazon did not disclose third party sales for Prime Day in 2021. If there was a mall where most customers shop, think of the biggest mall in any city, wouldn’t a retailer want to be located there? If you like the service you receive when shopping on Amazon then why not provide your customers with a similar level of service?

Merchant Services 96

Merchant Services Advertising Shipping Wholesale 96

Mass Relators

OCTOBER 10, 2022

Mastercard SpendingPulse predicts strong growth in apparel sales as people return to pandemic social and work routines, and foresees relatively strong sales of luxury goods. But the firm anticipates increased spending on consumer services, such as restaurants, as the effects of the pandemic recede.

Merchant Services 52

Merchant Services Planning Promotions Consumer 52

Inside Retail

JUNE 30, 2021

We look forward to footfall in the malls returning to pre-pandemic levels, and are excited to welcome shoppers to Pavilion Bukit Jalil, which opens at the end of the year. For 2021, I see personalisation and customer insight-related technologies making the biggest impact as they become more robust and accessible.

Department Stores 246

Department Stores Merchant Services Outdoor Shopping 246

Mass Relators

FEBRUARY 16, 2022

A report by Reuters noted that the company’s net sales in the final quarter of 2021 totaled 20.1 “For the full year, our COVID-19 care investments totaled €364 million, which included our commitment of €20 million in additional 2021 charitable donations spread evenly between the U.S. billion euros ($22.8 and Europe.

Payment Services 52

Payment Services Merchant Services Consumer Fulfillment 52

Retail Minded

NOVEMBER 13, 2022

In 2020, lockdown-fuelled online shopping surges led to mass stockouts; 2021 brought global supply chain issues and delays; and this year, among skyrocketing inflation and the cost-of-living crisis, there’s a widely expected lack of demand. . It’s the ‘season of silent tills’, as far as Christmas spending is concerned.

Merchant Services 87

Merchant Services Planning Promotions Marketing 87

Independent Retailer

NOVEMBER 21, 2022

In 2020, lockdown-fuelled online shopping surges led to mass stockouts; 2021 brought global supply chain issues and delays; and this year, among skyrocketing inflation and the cost-of-living crisis, there is a widely expected lack of demand. In 2013, merchants lost an average $9 for every new customer acquired. Be Operationally Sound.

Shopping 73

Shopping Merchant Services Consumer Planning 73

Retail Geek

AUGUST 1, 2022

Very profitable, doing really well you’ve got a smaller ad business super profitable doing really well growing rapidly AWS the cloud component now merchant services which is essentially the monetization of the, Center asset you had to build for the first piece. And as I mentioned at the top third-party one today.

Merchant Services 52

Merchant Services Consumer ATS Apparel 52