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The 5 Most Common Omnichannel Mistakes – and How to Avoid Them

Retail TouchPoints

consumers’ tremendous enthusiasm to get back to in-person shopping and experiences, notably with a 44% increase in foot traffic to stores, restaurants and entertainment venues since the start of 2021, that doesn’t mean they are going to leave behind all the omni habits they adopted during the crisis. And despite U.S.

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How Build-A-Bear’s Pandemic Shift Created Long-Term Omnichannel Opportunity

Retail TouchPoints

In the longer term, it gave us this ability to grow and add things like ship-from-store, in-store pickup and same-day delivery through Shipt , which is another key component of what we wanted to do for last-minute gift givers.”. In Q4 2021, it processed 70% of online orders through its stores. Creating Joy Amid Uncertainty.

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Is unified commerce the new holy grail?

Inside Retail

Unified commerce is the new holy grail for retailers, promising previously unheard-of levels of customer insights and control over all elements of sales and inventory management. Smarter inventory management enabled by unified commerce allows stores to resell the item or return it to the warehouse. Endless aisle.

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Vitamin Shoppe CEO Sharon Leite Went Undercover in Her Stores. Here’s What She Learned.

Retail TouchPoints

The episode was shot in early 2021 and aired on Jan. million on inventory management solutions; $1.2 Studio Lambert ©2021 CBS Broadcasting, Inc. Studio Lambert ©2021 CBS Broadcasting, Inc. We also launched a new system, Relex , for inventory management.

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Paper Store POS Upgrade Untethers Associates, Boosts Productivity

Retail TouchPoints

In 2021 the retailer opened its first store outside the Northeast and now operates 13 stores in Florida, and in 2022 The Paper Store opened its first Signature Store, featuring a 12,000-square-foot footprint — double its previous stores’ average size — and new ways for customers to shop.

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Ecommerce Check-In: Has 2022 Shaped Up the Way We Predicted? 

Retail TouchPoints

The ecommerce boom of 2020 brought millions of new shoppers to digital platforms, and that growth trajectory continued into 2021. At the end of 2021, the editors of Retail TouchPoints took a stab at predicting what would happen in ecommerce in 2022. Prediction #2: Last Mile will Become the First Priority.

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Is it Time for RFID to Shine?

Retail TouchPoints

“Retailers need to have a single view of their inventory across channels, and then that data has to be up-to-date and accurate,” said Greg Buzek, Founder and President of IHL Group in an interview with Retail TouchPoints. In 2021, the average cost of an RFID tag was four cents , down 80% from 2011, according to McKinsey.