Retail TouchPoints

SEPTEMBER 10, 2021

United Parcel Service (UPS) plans to buy Roadie , a delivery platform supporting local same-day delivery across the country. Financial terms of the acquisition, which is expected to close in Q4 2021, were not disclosed. Roadie will continue to operate under its own name following the purchase’s completion.

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Inside Retail

AUGUST 22, 2021

Country manager for the company’s Australia/New Zealand territory David Boyer said that the changing habits towards increased consumer e-commerce spending – which developed over the course of the pandemic – have remained relatively undisturbed in 2021. Download the report or sign up for a free 30-day trial.

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Retail TouchPoints

OCTOBER 6, 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

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Retail TouchPoints

AUGUST 5, 2021

That’s why properties have focused on perfecting the tenant mix , onboarding a compelling combination of restaurants, entertainment and up-and-coming DTC darlings. But as we inch closer to the holiday season, malls and shopping center operators are seeing a greater need to refine and optimize their omnichannel experiences.

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Inside Retail

SEPTEMBER 11, 2021

Speedy delivery is the name of the game for supermarket retailers all over the world right now, as major chains invest in micro fulfilment centres and explore dark stores in an effort to keep up with customers’ rising expectations during the pandemic. By the end of June 2021, Missfresh operated 625 mini-warehouses in 16 cities in China.

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Retail TouchPoints

JULY 22, 2022

Uber is expanding Uber Eats’ services with new features such as the ability to place orders when grocery stores aren’t open for later delivery, live tracking of orders from store to door and easier product replacements. billion in February 2021. The upgrades are aimed at benefiting retailers as well as customers.

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Retail TouchPoints

NOVEMBER 12, 2021

It took Shopify merchants nearly 15 years to reach a cumulative GMV of $200 billion. This exponential growth, highlighted by President Harley Finkelstein at the company’s Q3 2021 earnings call in late October, came as a surprise to just about no one given ecommerce’s recent unprecedented growth.

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Inside Retail

JANUARY 12, 2023

Social commerce – shopping on social media platforms – is expected to reach US$1.2 In the US, social commerce is anticipated to double to US$80 billion in annual sales between 2021 and 2025, putting the US second only to China in social commerce, although China outsells the US by a factor of 10. trillion ($1.9

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Retail TouchPoints

DECEMBER 14, 2022

. “By offering customer-favorite sushi options and premium floral bouquets through third-party marketplaces, we are continuing to evolve and meet customers where and how they are shopping,” said Stuart Aitken, SVP and Chief Merchant and Marketing Officer at Kroger Co. in a statement.

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Inside Retail

APRIL 15, 2021

As a result, the industry unlocked and fulfilled five years of online retail growth in just six months through a patchwork of band-aids and gut-led experiments – effectively realising 2025 sales levels in 2020. However, we have now been living, working and shopping differently for a year. Digital and physical merge.

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Retail TouchPoints

MARCH 24, 2022

More recently, as of December 2021, nearly half of consumers (46%) told us they’d be likely to use home pickup for returns if offered the option, and only 30% are unlikely. Where consumers live has a lot to do with which returns process they prefer. Meanwhile, 57% of parents are likely to use home pickup versus 41% of others.

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Retail TouchPoints

NOVEMBER 11, 2021

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. From tiny boutiques to nationwide giants, retailers are using livestreaming and live shopping to reach customers in new and compelling ways. 16 and 17, has been designed to provide practical answers to the most pressing questions on retailers’ minds today.

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Mass Relators

MARCH 31, 2024

She has held roles of increasing responsibility, most recently as vice president, human resources for DG’s retail organization since 2021 and was named to the Mass Market Retailers Most Influential Women list in 2023. She also led NMG’s supply chain transformation strategy to modernize its omnichannel distribution and fulfillment network.

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365 Retail

NOVEMBER 14, 2022

The biggest online shopping event of the year is upon us. As the supply chain issues and labour shortages that defined the 2021 festive period are more or less resolved, the opportunity for a strong peak period presents itself. In fact, in 2021, the UK alone accounted for over ten per cent of global Black Friday searches online.

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Retail TouchPoints

MAY 13, 2021

The number of active users on Alibaba Group ’s ecommerce platforms topped 1 billion for the first time in fiscal year 2021, but this milestone was tainted by the company’s first quarterly operating loss since it went public in 2014 — a result of the historic antitrust penalty levied against the company earlier this year. billion yuan ($1.2

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Independent Retailer

NOVEMBER 2, 2021

With only two months left of 2021, retailers should already be looking ahead to the new year for the newest trends, technology, marketing tactics, products, and solutions for improving their business. About 43 percent of customers online begin shopping by going directly to the search bar to find their items instead of browsing by category.

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Merchant Services Payment Services Shipping Wholesale 96

Mass Relators

SEPTEMBER 12, 2022

billion in 2021, according to Digital Commerce 360. Overall in 2021, consumers spent $870.78 merchants, up 14.2% They almost exclusively use their existing stores as fulfillment outlets to enhance convenience and get the product to the consumer as economically as possible. billion in revenue in 2020, and another $116.45

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Grocer Merchant Services Fulfillment Supermarket 52

Retail TouchPoints

FEBRUARY 3, 2023

Supply chain issues, inflation and other economic headwinds that resulted from the COVID-19 pandemic and the Russian invasion of Ukraine are still present for merchants. Have a simple checkout process. Simple and easy checkout processes are needed to seal the deal. Be mobile-friendly.

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Merchant Services Payment Services Marketing Drop-Shipping 262

Mass Relators

APRIL 28, 2022

billion in last year’s first quarter 2021. With [Amazon Web Services] growing 34% annually over the last two years, and 37% year-over-year in the first quarter, AWS has been integral in helping companies weather the pandemic and move more of their workloads into the cloud. But the company also reported a net loss of $3.8

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Retail Geek

OCTOBER 29, 2021

Episode 279 is breakdown of Amazon, eBay, Shopify, and Snap Q3 2021 earnings, and a discussion of Rent the Runway’s IPO. October 28th, 2021. It was a rigorous process. A weekly podcast with the latest e-commerce news and events. We also discuss the Rent the Runway IPO. Transcript.

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Retail Geek

FEBRUARY 3, 2022

Episode 286 is a hot take on Amazon Q4 2021 earnings. Amazon released their Q4 (and full year) earnings for 2021 on Thursday February 3rd. in 2021, which was just above the industry average of 17.9% In 2021 total revenue was $31.16B growing at 32% Year over Year. In this episode we do a deep dive into all the details.

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Retail TouchPoints

AUGUST 13, 2021

Now, at BigCommerce, she helps merchants grow via integrations to channels such as Google, Facebook, Amazon, eBay and Walmart , a task she says is “like walking among giants.”. Sharon Gee: People aren’t going to forget their new digital training; they’re not going to forget how to shop online for groceries.

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Merchant Services Payment Services Fulfillment Advertising 299

Retail Minded

JANUARY 21, 2022

Enhancing these fulfillment challenges includes leveraging robotics, and there was no shortage of these to explore at NRF. In other words, there is no excuse for merchants to not incorporate the savviness of communication technology to support their customer experiences. billion in 2021 alone. Live selling capabilities.

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Payment Services Social Commerce Merchant Services Fulfillment 52

Retail Geek

AUGUST 29, 2023

Jason: [8:04] No I was just I was just thinking that they I assume they left it blank because the underwriters were out of practice. There’s also the others you can think of Jason there’s this one. Jason: [6:52] The best ticker symbol of all times by the way. Scot: [6:55] Thank you thanks thanks I appreciate it.

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Merchant Services Grocer Advertising Payment Services 52

Retail Minded

OCTOBER 30, 2022

They were all made to measure and I shared the whole process on Instagram. Jes hired a lean but talented team to help her fulfill demand and built a slick online store with Shopify Advanced as orders ramped up. By the following year, I’d launched my first collection of skirts. Slowly but surely, demand started to grow.”.

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Fashion Boutique Merchant Services Planning 52

Retail Geek

FEBRUARY 19, 2021

million, FY Merchant Solutions revenue grew 116% to $2B Shopify Expands Its Checkout System to Facebook and Instagram. Episode 254 of the Jason & Scot show was recorded live on Thursday, February 19th, 2021. Amazon news: Amazon acquires Seltz, a Shopify competitor. Transcript.

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Merchant Services Payment Services Fulfillment Home Furnishings 60

Retail TouchPoints

MAY 12, 2021

After all, in the midst of a pandemic, with most everyone spending a lot more time at home and almost no time out on the town, bling was not at the top of many shopping lists. The only option if it wanted to remain in business was to become a pure ecommerce shop. And maybe that’s to be expected. Why Multichannel for Jewelry Retailers?

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Jewelry Merchant Services Customer Experience Wholesale 234

Rangeme

JULY 29, 2022

What Fast Fulfillment Means to Consumers. Most retailers’ supply chains were not prepared for the abrupt switch in transportation and fulfillment needs or the sudden spike in consumer demand. . 3 Unexpected Benefits of Fast Fulfillment. What Fast Fulfillment Means to Retail Partners. More Sales.

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Fulfillment Merchant Services Drop-Shipping Shipping 52

Retail Geek

APRIL 30, 2021

Episode 262 of the Jason & Scot show was recorded on Thursday April 30, 2021. How successful their their Shop app has been the mobile app and I think they disclose that. The by the shop arrazi I like to calm the Shopify zealots. The positioning it as a shop app is is in my mind pretty thin at this. Transcript.

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Fulfillment Payment Services Merchant Services Shipping 98

Retail Geek

JULY 9, 2021

Jeff Bezos steps down Amazon offers it’s multi-channel fulfillment (MCF) to Big Commerce customers. Shopify Unite 2021 Instagram leans into commerce Nike earnings Warby Parker IPO. Episode 269 of the Jason & Scot show was recorded on Thursday July 8, 2021. Other News. Transcript.

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Shipping Merchant Services Fulfillment Wholesale 98

Retail Geek

APRIL 29, 2022

Key Topics: Declining macro economics First quarter 1P sales were down year-over-year for the first time in two decades, as it had to comp against a very strong Q1 2021 which was elevated by the pandemic. In this episode we do a deep dive into all the details. AWS getting a strong boost from the pandemic.

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Merchant Services Drop-Shipping Shipping Payment Services 59

Retail Geek

JANUARY 22, 2021

Episode 251 is our annual predictions episode for 2021 and a recap of our 2020 predictions. Installment Payments heat up – At least one company is acquired (Affirm, Afterpay, Klarna, QuadPay, Sizzle) Yes (IPO’s). 2021 Predictions. Bonus – More store closures in 2021 than 2020. 2020 Predictions Recap.

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Payment Services Drop-Shipping Merchant Services Returns 73

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. That number was even higher in January 2021. “

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Returns Merchant Services Drop-Shipping Consumer 306

Inside Retail

SEPTEMBER 19, 2022

The idea for a consortium was first conceived at a fireside chat group event in May 2021 to facilitate open and constructive dialogue and information exchange between IPR owners and e-commerce platforms,” Joyce Ang, senior vice president for intellectual property protection at Lazada Group, told Inside Retail. Current state of affairs.

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Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. It’s no wonder marketers and merchants are overwhelmed trying to capture consumers’ attention and convert them. A whopping $3.23

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Payment Services Merchant Services Consumer Customer Experience 229

Retail TouchPoints

NOVEMBER 4, 2021

The very nature of the modern ecommerce market means brands have to constantly evolve to meet the expectations of savvy consumers who want shopping to feel like an experience — not just a transaction. Think QVC — but in 2021 (in other words, with influencers). What’s Livestreaming Ecommerce?

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Merchant Services Payment Services Wholesale Management 147

Retail Geek

MARCH 11, 2022

eTail West Tradshow Amazon Stock Split Shopify Fulfillment Network eBay “The Vault” Twitter E-Commerce Pilot Retail Media Networks are on fire Inflation continues to rise. what was it a billion dollars on fulfillment centers which seemed laughably small especially in the context of the. [14:30] Q4 Earnings Reports.

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