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As Malls Reinvent Themselves, Department Stores Will Need to Rethink and Redesign

Retail TouchPoints

In mid-2021 Moody’s Analytics predicted that of the roughly 1,000 or so traditional malls left in the U.S., As the American mall undergoes a period of radical reinvention, department stores are being brought along for the ride. As department stores and retailers change, the central question is how do you bring people back ?”

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Analysis: How Australian department stores can thrive in a post-Covid world

Inside Retail

In the last 12 months alone, the industry has seen household names across the globe forced into administration (with a number never to return) including Debenhams, Arcadia Group, JC Penny and Century 21. Those brands that have avoided bankruptcy have often been forced to undertake aggressive cost reduction and store closures.

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Retail Sales Drop 0.6% in November, but NRF Expects Flat Return Rate Despite Higher Sales

Retail TouchPoints

from November 2021, according to Commerce Department data. Department stores saw a 2.9% decline, furniture and home furnishings stores reported a 2.6% The National Retail Federation (NRF) and Appriss Retail projected that the 2022 returns rate will remain at 16.5%, nearly even with the 16.6% to return fraud.

Returns 272
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Q2 2021 Roundup: How Target, Macy’s and Foot Locker Harnessed Consumer Optimism

Retail TouchPoints

Retail rode strong into Q2 2021 as shoppers returned to stores even as digital sales remained elevated. Target’s Store-Based Fulfillment Model Drives Convenience. in Q2 2021 while its digital comparable sales grew 10% , building on the 195% growth achieved in 2020. Foot Locker managed solid 6.9%

Consumer 309
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How Malaysian department store Pavilion is connecting with customers

Inside Retail

We look forward to footfall in the malls returning to pre-pandemic levels, and are excited to welcome shoppers to Pavilion Bukit Jalil, which opens at the end of the year. In order to fulfil customer demands and win their hearts, we, as retailers, need to understand and cater to their changing behaviour and trends.

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Macy’s Returns to Profitability in Q4 Despite Same-Store Sales Dip; Digital Grows 21%

Retail TouchPoints

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. 31, 2021 was $160 million , putting the company back in the black but still down significantly from the $340 million generated in the same quarter the previous year.

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Top 50 Global Retailers: Walmart and Amazon Still Lead, Alibaba Drops Out of Top 10

Retail TouchPoints

5 spot in 2021 to 13 th this year. Department store chains in all countries continue to lose overall share, though most had a burst of sales in the summer when most countries relaxed COVID-19 restrictions,” Marcotte wrote. Walmart and Amazon have retained their No.