Retail TouchPoints

JUNE 8, 2022

With traditional trading methods restricted by pandemic restrictions, an inability to sell through physical locations and a sharp downturn in demand, we saw merchants around the world taking an unprecedented leap and embracing innovation and digitalization in a bid to maintain their retailer-shopper relationships. trillion by 2026.

Merchant Services 246

Merchant Services Payment Services Consumer Checkout 246

Inside Retail

JUNE 9, 2021

A year on from the introduction of payment platform Flypay to Coles Liquor websites, including Liquorland, Vintage Cellars and First Choice Liquor, the digital wallet has now been expanded to grocery shoppers through Coles Online. Coles isn’t the only retailer investing in payments technology. Exciting time’.

Payment Services 258

Payment Services Merchant Services Checkout Supermarket 258

Retail TouchPoints

JUNE 22, 2022

Shopify has launched a number of new integrations aimed at helping retailers meet shoppers wherever they are — across social media, stores and in-person events. The Twitter Shopping ecosystem was created to enable Shopify merchants to utilize Twitter to drive conversions. billion Tweets mentioning business globally in 2021 alone.

Merchant Services 289

Merchant Services Payment Services Social Commerce Shopping 289

Retail TouchPoints

MARCH 22, 2023

Amazon has expanded its reach in the payments arena with the the launch of Express Payout for Amazon Pay merchants and the reported expansion of its cashierless checkout to 200 stores. The growth of Amazon’s cashierless technology reflects its rising payments capabilities.

Merchant Services 269

Merchant Services Checkout Location Accounting 269

Retail TouchPoints

AUGUST 2, 2021

Square plans to purchase buy now, pay later (BNPL) provider Afterpay in an all-stock deal valued at approximately $29 billion. The Melbourne, Australia-based company currently serves more than 16 million consumers and nearly 100,000 merchants worldwide. Schwartz noted that Afterpay is a founding member of the CLA’s BNPL task force.

Merchant Services 317

Merchant Services Payment Services Checkout Finance 317

Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Let the countdown begin….

Merchant Services 321

Merchant Services Payment Services Fulfillment Promotions 321

Retail TouchPoints

OCTOBER 30, 2023

One such payment option that has demonstrated its effectiveness in streamlining these transactions is Dynamic Currency Conversion (DCC). DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. As evidenced by the data showing U.S.

Merchant Services 294

Merchant Services Payment Services Point of Sale Consumer 294

Inside Retail

JANUARY 9, 2025

Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing. In recent years, though, the financial technology or fintech revolution in the customer credit market has changed all that, with the meteoric rise of buy-now-pay-later (BNPL) services. But does it also change our spending habits?

Merchant Services 130

Merchant Services Payment Services Consumer Checkout 130

Retail TouchPoints

MARCH 28, 2022

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Shoppers begin their returns journey on the Happy Returns-hosted returns portal or the merchants’ own return flow. As a result, 78% of Americans will live within 10 miles of a Return Bar.

Merchant Services 245

Merchant Services Returns Drop-Shipping Checkout 245

Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. million applications to start new businesses through September 2021. These can all be categorized as customer service-type chargebacks. As more transactions happen digitally (i.e.

Merchant Services 278

Merchant Services Payment Services Shipping Accounting 278

Retail TouchPoints

MAY 23, 2025

A phased rollout of the service will start with Reebok, Champion, Vince Camuto and Juicy , to be followed by additional Authentic brands including DC Shoes, Roxy, RVCA and Volcom. Authentic has made similar deals for services that it can apply across its entire portfolio.

Merchant Services 147

Merchant Services Payment Services Returns Shopping 147

Retail TouchPoints

JANUARY 18, 2022

The solution is designed to help solve cross-border commerce challenges across product sourcing, selling and logistics for merchants in both the U.S. The platform also aims to help retailers begin selling across borders within three to four weeks , with tools such as expedited onboarding, end-to-end fulfillment from JD’s U.S.

Merchant Services 264

Merchant Services Fulfillment Accounting Marketing 264

Retail TouchPoints

SEPTEMBER 15, 2021

PetSmart has joined the growing ranks of retailers offering buy now, pay later (BNPL) services through a new partnership with Afterpay. with Amazon , Apple , Westfield shopping centers, CVS , Macy’s and Target among the many merchants that have added the offering in the last few months alone.

Merchant Services 262

Merchant Services Payment Services Shopping Marketing 262

Retail TouchPoints

OCTOBER 19, 2022

As economic pressures and living costs surge, more people than ever are considering using point-of-service (POS) finance — such as buy now, pay later and installment loans — to manage their cashflow. With UK borrowing on credit cards growing at an annual rate of 12.9% What Increased Regulation will Mean for Consumers and Retailers.

Finance 260

Finance Merchant Services Payment Services Consumer 260

Retail TouchPoints

SEPTEMBER 27, 2023

Shopify has taken a stake in the B2B retail marketplace Faire and is establishing Faire as the recommended wholesale marketplace for its millions of global merchants through a deeper integration between the two platforms. The size of Shopify’s stake in Faire was not disclosed.

Wholesale 289

Wholesale Merchant Services Point of Sale Shopping 289

Retail TouchPoints

MAY 24, 2021

In another sign of the global growth of buy now, pay later services, Zip Co Ltd. million , with the deal expected to close in Q4 2021. Acquisition of the remaining shares of Spotii, for a price of approximately $16 million , is expected to be completed in Q3 2021. trillion ecommerce market, the world’s second-largest.

Merchant Services 264

Merchant Services Payment Services Fulfillment Marketing 264

Retail TouchPoints

AUGUST 13, 2021

As the company’s Senior Director and General Manager of Omnichannel, Sharon Gee has been at the center of the massive shifts taking place in ecommerce over the last year and a half. The company sees itself sitting squarely in the center of the pack, catering primarily to mid-size businesses with $1 to $50 million in online revenue.

Merchant Services 299

Merchant Services Payment Services Fulfillment Advertising 299

Retail TouchPoints

MAY 16, 2022

has grown by more than 300% per year since 2018, reaching 45 million active users in 2021. It’s clear this reverse layaway payment model is also here to stay. In BNPL, consumers receive the goods or services that they want to buy, but payment is staggered over monthly payments for a certain period of time with no interest.

Merchant Services 239

Merchant Services Payment Services Accounting Consumer 239

Inside Retail

JANUARY 9, 2025

Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing. In recent years, though, the financial technology or fintech revolution in the customer credit market has changed all that, with the meteoric rise of buy-now-pay-later (BNPL) services. But does it also change our spending habits?

Merchant Services 264

Merchant Services Payment Services Consumer Checkout 264

Retail TouchPoints

OCTOBER 7, 2022

Since moving to digital in 2016, we’re always looking for innovative ways to serve our readers,” said Campbell Price, Ecommerce Director at The Independent in an interview with Retail TouchPoints. Then the merchant takes over for fulfillment, logistics and so on.”. Social Commerce Meets Affiliate Marketing.

Merchant Services 278

Merchant Services Checkout ATS Fulfillment 278

Inside Retail

AUGUST 2, 2022

This is particularly true for card-not-present fraud, which accounts for the vast majority of issues, and increased by 12 per cent in the year to 30 June 2021. . One crucial area is merchant fraud, and any business taking card payments is vulnerable. This is where card data and even entire customer identities can be stolen.

Merchant Services 147

Merchant Services Payment Services Accounting Management 147

Retail TouchPoints

JANUARY 20, 2022

The invitation to Indian retailers will initially include only a select number of participants, adding to existing merchants including Delphi Leather India , Mahi Exports , Touchstone Gems & Jewelry and Welspun. A dedicated Cross Border Trade team has been set up in India to help sellers onboard and grow on the platform.

Merchant Services 312

Merchant Services Supply Chain Management Sporting Goods Jewelry 312

Retail TouchPoints

MAY 12, 2021

After all, in the midst of a pandemic, with most everyone spending a lot more time at home and almost no time out on the town, bling was not at the top of many shopping lists. Already having mastered a multichannel strategy pre-pandemic, during the lockdown it extended its multichannel capabilities to sales and customer service.

Jewelry 269

Jewelry Merchant Services Customer Experience Wholesale 269

Retail TouchPoints

MAY 13, 2021

PayPal has acquired ecommerce returns solution Happy Returns as it continues to expand beyond payments, with the aim of becoming a “digital commerce enablement engine.” The Happy Returns purchase follows PayPal’s acquisition of coupon plug-in Honey in January 2021. Terms of the deal were not disclosed.

Merchant Services 207

Merchant Services Returns Payment Services Checkout 207

Retail TouchPoints

JUNE 15, 2022

At the moment a “ couple hundred U.S.-based based online sellers” are reportedly participating in the beta test of Buy Direct, but a source told Business Insider that Microsoft hopes the service will drive $25 million in gross merchandising value (GMV) by fiscal 2023, which ends June 30, 2023.

Merchant Services 306

Merchant Services Shopping Payment Services Advertising 306

Inside Retail

AUGUST 1, 2021

Square Inc will purchase buy now, pay later (BNPL) firm Afterpay Ltd for about $39 billion (US$29 billion) in Australia’s biggest-ever buyout, creating an online payments giant to tap into explosive growth in the niche payments sector. where its fiscal 2021 sales nearly tripled to A$11.10 billion ($8.15

Merchant Services 246

Merchant Services Payment Services Planning Consumer 246

Inside Retail

MAY 17, 2022

The industry’s latest move: accepting cryptocurrency as a form of payment. The launch of Hublot’s special Bitcoin edition of the Big Bang model, valued at approximately US$25,000 at the time, was a resounding success. Since the beginning of this year, a number of brands have begun to process crypto payments in-store.

Merchant Services 243

Merchant Services Payment Services Advertising Returns 243

Retail TouchPoints

SEPTEMBER 2, 2022

trillion in 2021, according to Euromonitor International, which means international expansion has a value simply too good to overlook. They also can look at marketplaces, and even the resale market, to gauge demand and determine whether they can successfully capitalize on consumer needs. We’ve all heard the term “ go global, act local.”

Merchant Services 324

Merchant Services Marketing Customer Experience Consumer 324

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Federal data indicates that impostor scams and ecommerce fraud topped the list.

Merchant Services 298

Merchant Services Accounting Payment Services Returns 298

Retail TouchPoints

JULY 20, 2022

In short, consumers are now looking for more unique shipping perks from online merchants, and meeting these demands will present an opportunity to differentiate. Over 210 million packages disappeared from porches across America in 2021, showcasing that porch piracy has been on the rise since the pandemic and plays a major role.

Shipping 339

Shipping Merchant Services Payment Services Consumer 339

Retail TouchPoints

MARCH 3, 2022

ecommerce merchants pulled in $10.8 billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms. That includes frictionless payments and checkout and fast shipping options. Consider that in the U.S.,

Merchant Services 246

Merchant Services Drop-Shipping Payment Services Shipping 246

Retail TouchPoints

AUGUST 18, 2022

Also known as pay-over-time or pay-in-4 installment plans, BNPL offers consumers the chance to split up the cost of major purchases directly at the point of sale. Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. The rise of BNPL is in many ways a case of the right product at the right time.

Merchant Services 278

Merchant Services Payment Services Consumer Point of Sale 278

Retail TouchPoints

SEPTEMBER 16, 2022

Seller agreements that penalize companies if their goods are available for a lower price through a non-Amazon platform are at issue. Amazon counts more than 160 million members of its Prime service and approximately 25 million are located in California. “For In the U.S., Racine has appealed the decision. “Similar to the D.C.

Merchant Services 260

Merchant Services Checkout Consumer Marketing 260

Retail TouchPoints

MARCH 11, 2022

For their part, consumers are ready and willing, with more than two-thirds ( 68% ) saying they’ve already made a purchase on social media, and nearly all ( 98% ) planning to make at least one social purchase this year, according to Sprout Social. . Twitter Lets Merchants Create In-App ‘Shops’. Pinners and will launch to all U.S.

Social Commerce 305

Social Commerce Merchant Services Advertising Shopping 305

Retail TouchPoints

APRIL 5, 2022

When it comes to embracing ethical commerce and moving corporate social responsibility (CSR) strategies forward, Amazon Web Services (AWS) research shows that retailers and CPGs identify three primary hurdles to success. This category includes discount stores, mass merchants (“big box stores”) and businesses focused on specialty hardlines.

Merchant Services 272

Merchant Services Beauty and Health Returns Consumer 272

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. As just one example, Chewy was a pandemic winner, but the company spent more than half a billion dollars marketing to consumers in 2021.

Merchant Services 288

Merchant Services Returns Shipping Payment Services 288

Inside Retail

APRIL 29, 2023

The acceptance of cash has started to trend upwards again, but payment technology is helping businesses to deliver consistently better experiences, so what does the future hold? And how can businesses be ready for evolving payment technologies? Consumers, too, preferred to use contactless payments or to shop online.

Merchant Services 130

Merchant Services Payment Services Customer Experience Point of Sale 130