Retail TouchPoints

NOVEMBER 29, 2021

Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to grapple with supply and shipping issues. Combine that with concerns about shipping delays for those products that are in stock and it should come as no big surprise that gift cards are looking pretty good to shoppers this year.

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Small Biz Trends

JULY 18, 2021

Online consumer purchases are increasing, and this means more shipping. And according to the latest research from ShipStation, more consumers are demanding shipping transparency from retail businesses. Consumers Demanding Shipping Transparency. Simply put, they want to know when they will get their item before they buy anything.

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Retail TouchPoints

JANUARY 10, 2022

drop in 2020. “It’s The other complicating factor is you’ve got consumers who are incredibly aware of the supply chain, inventory and shipping challenges that are out there. The rise in traffic compared to 2020 showed that shoppers are starting to return to stores. Additionally, in-store traffic was down only 19.5%

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Retail TouchPoints

DECEMBER 7, 2020

Black Friday Weekend vs. Spring 2020. The worst of the pandemic — the very bottom of the retail traffic journey — occurred the week of April 12, 2020, when year-over-year traffic was down 83%. That means seven out of the nine days were within range of the pre-Black Friday 2020 trend. But first, a little recent history.

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Retail TouchPoints

FEBRUARY 28, 2022

Walmart+ is designed to make it easier — giving customers an option to not have to sacrifice on cost or convenience,” said Janey Whiteside, Chief Customer Officer at Walmart in a statement made at the time of the September 2020 Walmart+ launch.

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Retail Next

FEBRUARY 11, 2020

Shoppers want their orders the next day, with free shipping whenever possible. Here are some of the most significant retail shipping trends to look for in 2020. A SmartHub study found that only 23percent of retailers have a regional distribution model for shipping goods across state and country lines. Freight Factoring.

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Retail TouchPoints

OCTOBER 29, 2020

Economists are predicting a flat or modest increase in holiday sales compared to 2019, but they expect a big increase in online holiday shopping. Consumers love it because they avoid shipping fees and delays, since the goods are often available within an hour of making an order. vs. 2019, when sales amounted to $145 billion.

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Retail TouchPoints

SEPTEMBER 23, 2021

As SEOs [search engine optimizers], any heavy lifting we can do to clear a path for our clients toward success in the holiday shopping season will be especially welcome in 2021. We’ll look at these key elements of a positive and profitable holiday shopping program that will help you make a meaningful contribution to excellent client outcomes.

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Inside Retail

AUGUST 22, 2021

As shown in the study, Australian consumers have consistently reported lower spending hesitancy on e-commerce platforms since 2020 as a result of Covid-19. “In In Australia, more than half of consumers now say that they prefer to shop online instead of in stores since the pandemic,” says Boyer. “So

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Independent Retailer

JULY 26, 2022

With ecommerce sales for 2021 increasing 14 percent over 2020, there is no question that shipping acumen has never been more important for retailers’ overall success. Apart from the rising fuel prices, shipping carriers are raising their rates every year. Not negotiating means accepting significant cost increases.

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Retail TouchPoints

OCTOBER 16, 2020

A one-of-a-kind year has led to a one-of-a-kind Prime Day, as economic and political pressures created a new slew of challenges for the shopping holiday. Prime Day 2020 will likely prove to be a success, according to Rachel Dalton, Director of Ecommerce and Omnichannel Insights at Kantar. billion in third-party sales and $1.4

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Inside Retail

NOVEMBER 29, 2021

During the 2020 holiday season, Amazon processed more than A$6.6 And for the warehouse and shipping workers who actually get these purchases to their destinations, the run-up to Christmas means long hours and more demanding work, often under poor conditions and with little job security. billion in sales. The Christmas rush.

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Retail TouchPoints

APRIL 25, 2022

International returns service ZigZag Global examined UK consumer shopping behaviors during the 2021 holiday season and found that one-third of consumers now purchase multiple items with the intention of returning at least one, and 59% will boycott a retailer permanently after a poor returns experience. We even saw returns processed at 4 a.m.

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Retail TouchPoints

SEPTEMBER 21, 2021

Online personal styling service Stitch Fix is continuing to expand beyond its core subscription fashion service into direct buying with the launch of Freestyle, a personalized shopping experience that allows anyone to buy items anytime without being a current subscriber. This is a foray into that chapter of our future.”.

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Wiser

APRIL 10, 2020

How often have you shopped online recently? Given the challenges presented by COVID-19, specifically for retailers, it’s not surprising that more people are shopping online than before. Specifically, we wanted to know about eCommerce shipping—how important was it? Which shipping options made shoppers want to buy?

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Retail TouchPoints

JULY 27, 2020

Here are the top five ways retail will evolve in 2020: Loyalty Breaks With Tradition. Leading retailers recognize the need to build dynamic relationships that extend far beyond traditional loyalty programs heading into 2020. But what was a timely quip decades ago is now more relevant than ever.

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Retail TouchPoints

JANUARY 5, 2021

Preliminary holiday 2020 results have proven unsurprising so far: analysts expect modest year-over-year growth fueled by a massive increase in ecommerce activity across a longer-than-usual season. 24, 2020), or 2.4% However, the larger story of holiday 2020 is still being written. 3 shopping day in 2019. 11 through Dec.

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Retail TouchPoints

FEBRUARY 2, 2021

We pioneered customer reviews, 1-Click, personalized recommendations, Prime’s insanely-fast shipping, Just Walk Out shopping, the Climate Pledge, Kindle, Alexa, marketplace, infrastructure cloud computing, Career Choice and much more. The announcement accompanied the ecommerce giant’s Q4 2020 earnings report. billion.

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Independent Retailer

APRIL 1, 2021

As part of the “ Consolidated Appropriations Act, 2021, ” in the most recent COVID-19 relief bill signed into law on December 27, 2020, Congress amended the Prevent All Cigarette Trafficking (“PACT”) Act of 2009 to apply to e-cigarettes and all vaping products. shipping providers to jump on board with banning vape products.

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Retail TouchPoints

APRIL 30, 2021

The wide range is due to uncertainty regarding how consumers will shop post-pandemic — potentially impacting the performance of Prime Day 2021, which has returned to a Q2 date. In 2020, Prime Day was delayed until October. As a result of the explosion in retail revenues, shipping costs year-over-year increased over $6 billion to $17.2

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Retail TouchPoints

SEPTEMBER 2, 2020

In fact, alcohol was one of the fastest-growing categories in e-Commerce channels, according to Nielsen research : from the first week of March to June 27, 2020, online sales grew 309% over the same period year. This is likely due to their openness to shopping in-app, curious nature and desire to try new things.

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Mass Relators

OCTOBER 18, 2021

Loqate’s 2021 holiday survey of 1,000 American consumers found that nearly half of Americans are planning a combination of in-store and online shopping this holiday season. The challenge for retailers will be to deliver an exceptional experience regardless of where, when and how consumers choose to shop. billion earnings.

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Retail TouchPoints

JANUARY 14, 2022

trillion in 2020, while U.S. Additionally, total order count was up almost 10.45% from holiday 2020 levels, according to data from Klaviyo. As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. Shipping cutoffs with USPS, UPS, FedEx and others all happened around Dec.

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Retail TouchPoints

APRIL 15, 2021

When was the last time you abandoned an online shopping cart: yesterday? In an effort to combat the estimated 70% of shopping carts that are abandoned, many retailers now send automated cart abandonment emails — and with good reason. After all, what good is promoting free shipping over $49 to your $400 cart abandoners?

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Retail TouchPoints

MARCH 10, 2021

Fulfillment was a key driver during the ecommerce-driven final quarter of 2020. Amazon in particular invested more than $60 billion in shipping alone in 2020, helping it maintain blazing fast delivery times, but O’Shea believes its lack of a significant physical store footprint will cause it to lag behind the competition to some degree.

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Inside Retail

JULY 12, 2021

Adaptive fashion retailer EveryHuman has more than doubled its range and entered several new categories as it looks to become a one-stop-shop for people with disabilities to buy accessible products for everyday life. per cent from 2020. Major players get on board. The global adaptive clothing market is expected to reach US$4.2

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Retail TouchPoints

MARCH 5, 2024

Walmart debuted its Walmart+ program in September 2020, followed by Kroger ’s Boost program in November 2021. The new Target Circle experience was designed to flex and grow with our guests to deliver more value and ease — no matter how you choose to shop with us — so every visit feels personal, rewarding and made just for you.”

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Inside Retail

JUNE 30, 2022

Makers & Merchants Barossa was conceived in early 2020 as a pop-up store to showcase the best of what the Barossa region has to offer – from established brands to emerging designers, artists and makers. But it wasn’t long before Cox realised that there was an opportunity to create something bigger than a temporary shop. “I

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Inside Retail

JUNE 30, 2022

Makers & Merchants Barossa was conceived in early 2020 as a pop-up store to showcase the best of what the Barossa region has to offer – from established brands to emerging designers, artists and makers. But it wasn’t long before Cox realised that there was an opportunity to create something bigger than a temporary shop. “I

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Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Online shopping became a refuge, not because of overwhelming convenience, but because contactless commerce was necessary. One in four consumers are shopping more with small brands. on average.

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Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. Holiday shopping insights from the Adobe Digital Economy Index predict that ecommerce will become even more ubiquitous, with U.S.

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Inside Retail

APRIL 29, 2021

The continued rise in online shopping has delivered online bookseller Booktopia another strong period, with third quarter underlying EBITDA up 267 per cent to $4.2 And, due to improvements made in Booktopia’s distribution centre in Lidcome , Sydney, the business was able to ship 45 per cent more product during the quarter, from 1.44

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Retail Geek

JANUARY 8, 2021

This week we recap the commerce results for Holiday 2020 (including the data sources you can use to get a read for yourself), give an update on #shipageddon, and cover some industry news. 2019 2020 YoY %Ch Stores $864.69 $822.79 -4.8% Scot: [0:54] 2020 one here get you out of the. Online $140.28 $190.47 Total $1004.97 $1013.26

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Retail TouchPoints

MAY 21, 2021

Blue Apron, Freshly and HelloFresh are among the businesses that saw a flood of new customers in 2020; and. There are subscription shopping services now available too. More than one-third of Americans said that none of the gifts they gave during the 2020 holiday season were shipped. Only 15.5%

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Retail TouchPoints

NOVEMBER 4, 2022

Getting last-mile delivery right is important for companies in a world quickly becoming consumed with online shopping. Last-mile delivery has gained significance in recent years as ecommerce has taken hold of global shopping habits. The delivery experience has become an extension of a retailer’s brand.

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Retail Times

MARCH 29, 2021

One way is to implement ship from store , a service that could potentially speed up order fulfillment and keep shoppers coming back. Read on to learn more about ship from store and how to make it work in your business. What is ship from store? The disadvantages of ship from store. Consider the following. Higher costs.

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Inside Retail

JUNE 27, 2022

Since 2020, the global logistics industry has seemingly gone off the rails. Both 2020 and 2021 saw record-breaking levels of consumer demand brought about by the pandemic and subsequent lockdowns. According to a recent survey from McKinsey , approximately 75 per cent of respondents said they prefer omnichannel shopping. .

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