Retail TouchPoints

APRIL 3, 2024

The retailer will instead rely more heavily on its smart Amazon Dash Carts , which have been deployed at Fresh stores since 2020 as well as at Amazon subsidiary Whole Foods. The retailing giant will continue to use the JWO technology in its Amazon Go stores and license the solution to other retailers.

Merchandise Store 240

Merchandise Store Checkout Supermarket Shopping 240

Retail TouchPoints

JUNE 7, 2022

Brok, who took the CEO job in September 2020, is a retail and brand veteran with more than 30 years’ experience, most recently as President of EMEA for Starbucks. Prior to that position Brok spent more than eight years at Nike , eventually serving as its VP, Global Product and Merchandising Operations and Analytics.

Planning 300

Planning Location Shopping Point of Sale 300

Retail TouchPoints

APRIL 3, 2024

Utilizing these platforms for promoting giveaways, contests or countdowns directly on your signage further incentivizes shopper participation, creating a lively and interactive shopping environment. In 2020, Industry Weapon was acquired by Spectrio , where Armstrong now serves as the Senior Director of Business Development.

Promotions 259

Promotions Customer Experience Point of Sale Accessories 259

Retail Next

FEBRUARY 28, 2020

A combination of advancing technology, the need to compete with online shopping, and modernized strategies has led to fundamental changes in stores of all kinds. To cover this idea in more detail, this article identifies five specific ways in which the in-store experience is shaping retail in 2020.

Payment Services 52

Payment Services Customer Experience Point of Sale Shopping 52

Retail TouchPoints

JUNE 1, 2022

Things like ecommerce will soon eclipse brick-and-mortar, retail is facing an apocalypse or delivery to home will become the norm in grocery shopping. Shoppers are returning to stores, again. In the ChaseDesign Q1 Shopper Sentiment Survey, 85% of people said, “I plan to shop in physical stores more in 2022 than last year.”

Checkout 291

Checkout Location Shopping Consumer 291

Retail TouchPoints

MAY 23, 2022

After nearly a decade of underinvestment in its tech stack, FTD began making significant solution investments in early 2020 centered on its upgraded Mercury HQ (MHQ) solution. FTD demonstrates a similar passion in their latest endeavor [with] MercuryOnline, which will unlock new opportunities for growth for thousands of individual florists.”.

Payment Services 233

Payment Services Customer Experience Fulfillment Point of Sale 233

Retail TouchPoints

FEBRUARY 5, 2021

Holiday season 2020 has come to an end, so what now? There are two key factors of the shopping experience that will help promote retailer success after the holidays. This can be done by encouraging the customer to come into the store for a return, but add-ons should be enabled just as seamlessly in the digital store as well.

Payment Services 171

Payment Services Returns Specialty Retailers Promotions 171