Retail TouchPoints

NOVEMBER 11, 2020

Brick-and-mortar stores quickly set up online shops, and organizations offered new services such as online checkout, payout or purchasing options. The result was substantial: all North American online retail orders increased by 126% by May 3, 2020. Others have plans to make these changes.

Merchant Services 164

Merchant Services Consumer Checkout Management 164

Retail TouchPoints

NOVEMBER 16, 2022

Square plans to announce additional details about the card in 2023. It will include the Holiday 2022 Meta Foresight Interactive Report , offering insights from the 2019, 2020 and 2021 holiday seasons across 33 key markets as well as tips on turning new holiday customers into returning shoppers after the season ends.

Merchant Services 239

Merchant Services Finance Advertising Marketing 239

Retail TouchPoints

APRIL 5, 2022

When it comes to embracing ethical commerce and moving corporate social responsibility (CSR) strategies forward, Amazon Web Services (AWS) research shows that retailers and CPGs identify three primary hurdles to success. This category includes discount stores, mass merchants (“big box stores”) and businesses focused on specialty hardlines.

Merchant Services 211

Merchant Services Beauty and Health Returns Consumer 211

Inside Retail

NOVEMBER 28, 2022

Following in the footsteps of Instagram, which launched its shop in 2020, TikTok has entered the competitive space with its new shop function, enabling merchants, brands and creators to showcase and sell products directly to over 1 billion users through in-feed videos, LIVEs, and the ‘product showcase’ tab.

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Small Biz Trends

OCTOBER 27, 2022

When bad actors take advantage of return policies, return fraud is the result. It’s the act of defrauding businesses using its return process and it’s a problem in the retail industry. If you think fraudulent returns aren’t a problem, think again. What Is Return Fraud? Long story short.

Returns 105

Returns Merchant Services Retailing Pricing Customer Experience 105

Retail TouchPoints

OCTOBER 21, 2021

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It The result is a much lower barrier of entry for merchants looking to capitalize on Google’s massive reach.

Merchant Services 291

Merchant Services Advertising Shopping Drop-Shipping 291

Independent Retailer

JANUARY 27, 2022

Product returns are a big problem for retailers. In 2020, consumers returned an estimated $428 billion in merchandise, representing more than 10 percent of total retail sales. The problem does not stop there — the surge in online sales has made customers far more discerning when it comes to return policies. Spell it Out

Returns 73

Returns Merchant Services Shipping Consumer 73

A1 Retail

NOVEMBER 18, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy . per cent (compared to 2019) as Christmas shopping gets underway.

Merchant Services 75

Merchant Services Payment Services Consumer Shopping 75

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

Merchant Services 245

Merchant Services Payment Services Fashion Customer Experience 245

Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Meanwhile, for merchants that had already built their businesses online before the pandemic, a larger addressable market buoyed most, but created scalability challenges for all (including Amazon).

Consumer 311

Consumer Drop-Shipping Shipping Returns 311

Inside Retail

APRIL 15, 2021

As a result, the industry unlocked and fulfilled five years of online retail growth in just six months through a patchwork of band-aids and gut-led experiments – effectively realising 2025 sales levels in 2020. per cent points in the five years to October 2020, reaching about 9.8 per cent for the 2020 year by October — up from 17.1

Merchant Services 130

Merchant Services Payment Services Shopping Customer Experience 130

A1 Retail

SEPTEMBER 15, 2021

Almost a fifth of UK adults are signed up to a food or restaurant meal subscription service. Consumer appetite is here to stay as two in five Brits with subscriptions plan to take out more subscription services because of the convenience they offer.

Merchant Services 75

Merchant Services Payment Services Consumer Planning 75

A1 Retail

NOVEMBER 29, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy. per cent (compared to 2019) as Christmas shopping gets underway.

Merchant Services 40

Merchant Services Payment Services Consumer Shopping 40

A1 Retail

AUGUST 24, 2021

SME optimism is improving, as concern about the impact of the pandemic falls to its lowest point since February 2020. More than four in 10 plan to hire additional staff over the next 12 months in a sign of positivity for the future.

Merchant Services 75

Merchant Services Payment Services Returns Outdoor 75

Retail TouchPoints

DECEMBER 14, 2020

However, retailers have risen to the occasion and adjusted their operations accordingly — and now they need to look to the future and plan for a post-pandemic future, according to the Enabling a Resilient & Connected Supply Chain in a Post-Pandemic World webinar from the IoT Consort i um and GS1 US. “I Now the key challenge is capacity.

Shopping 295

Shopping Merchant Services Fulfillment Returns 295

Retail TouchPoints

SEPTEMBER 8, 2021

According to a 2020 survey, over half of U.S. While Amazon is a consumer-facing platform, Shopify is merchant-facing; enabling small businesses, mom-and-pop stores and brick-and-mortar stores to sell online by handling payment and inventory for the businesses. It’s no secret that Amazon is the ecommerce titan.

Merchant Services 209

Merchant Services Payment Services Fulfillment Shipping 209

Retail TouchPoints

NOVEMBER 14, 2022

growth recorded in 2021 and the 26% jump in 2020. Reduced COVID fears could lead to greater spending as shoppers return to old habits, and this Singles’ Day festival was aimed at boosting future performance — a move that could help retailers take advantage of the opportunity. to 3.6% , according to Reuters. Our priority for this 11.11

Merchant Services 147

Merchant Services Jewelry Shopping Shipping 147

Retail Gazette

OCTOBER 24, 2023

Retail Gazette caught up with chief product officer Mauricio Monico on how it plans to compete with its Chinese rivals. Flying on a high off the pandemic online shopping trend, Wish debuted on the Nasdaq stock exchange in December 2020 providing it with an initial valuation of £11.4bn ($14bn). Where does that leave Wish?

Drop-Shipping 107

Drop-Shipping Merchant Services Shipping Planning 107

Frank Mayer

JANUARY 5, 2021

When I wrote the “ What’s in Store for 2020 ” blog last December, I could not have predicted what was to come in three short months. My closing statement promised a bright future for retail and the point of purchase industry in 2020. And to merchants, it became a crucial game plan to weather the storm.

Kiosk 97

Kiosk Merchant Services Returns Shopping 97

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. It’s no wonder marketers and merchants are overwhelmed trying to capture consumers’ attention and convert them.

Payment Services 198

Payment Services Merchant Services Consumer Customer Experience 198

Independent Retailer

JANUARY 20, 2022

Here are the five key trends that businesses should take seriously as they plan for the coming year: . Customers Care About Return Policies. During the pandemic-driven surge in online shopping, product returns became a major pain point for consumers. In fact, according to Forrester, over a third of U.S. Looking to the Future.

Retail Trends 84

Retail Trends Returns Merchant Services Consumer 84

Retail TouchPoints

APRIL 7, 2021

Tomorrow’s malls may still service some small percentage of these buyers, but will need to target today’s shoppers —people driven by emotion who are eager to be surprised and happily search out unexpected experiences, products and services. That said, having only national chains even in an open-air mall no longer works the way it did.

Merchant Services 164

Merchant Services Consumer Returns Shopping 164

Retalon

AUGUST 5, 2020

Most Important KPIs for the Retail Industry in 2020. Jump Ahead Most Important KPIs for the Retail Industry in 2020 Examples of Retail KPIs that Maximize Inventory ROI 1. Merchants and inventory analysts must be aware of how well they are getting their products to the stores. In-Stock Percentage 2. Inventory Turnover Ratio 3.

Inventory Turnover 41

Inventory Turnover Promotions Merchant Services Markdowns 41

Retail TouchPoints

OCTOBER 26, 2022

After getting her MBA at Stanford, she returned to India and spent the next decade in retail, just as ecommerce was taking off in the country. And] with all this digitization, there are so many more small- and medium-sized merchants around the world that need to source to sell. But that degree came in handy.

Drop-Shipping 232

Drop-Shipping Merchant Services Shipping Wholesale 232

Retail Minded

AUGUST 27, 2022

Even returns are up – reaching 16.6% in 2020 (National Retail Federation). With the return on inventory. final nail in the coffin for retailers – while other reports describe merchants being overstocked. It’s even affecting the US retail giants, with Target recently admitting its plans to ‘right-size its.

Merchant Services 98

Merchant Services Drop-Shipping Markdowns Planning 98

Retail Minded

FEBRUARY 8, 2023

Keeping this in mind, as we look ahead into 2023, we are given the choice to embrace challenge and seek opportunity or approach the year without a constructive, proactive plan. Not only is automation going to speed us customer service experiences, but it’s going to create an “omni-connected” workplace for agents. Retaining workers.

Merchant Services 98

Merchant Services Customer Retention Customer Experience Planning 98

Inside Retail

JUNE 30, 2021

In fact, China saw its economy strengthen in November 2020, with retail sales expanding by five per cent. We look forward to footfall in the malls returning to pre-pandemic levels, and are excited to welcome shoppers to Pavilion Bukit Jalil, which opens at the end of the year.

Department Stores 246

Department Stores Merchant Services Outdoor Shopping 246

Inside Retail

MARCH 22, 2022

Grab, itself, enjoyed a 56 per cent, year-on-year, increase in gross merchandise value (GMV) for deliveries in 2021, the kicker being that even after most Southeast Asian countries had eased restrictions in the fourth quarter, GMV for deliveries still rose by 52 per cent compared with the same quarter in 2020.

Merchant Services 130

Merchant Services Consumer Advertising Marketing 130

Mass Relators

JANUARY 31, 2022

Carl, who came to Walmart in September 2020, departs at the end of the month. Casey has been a passionate advocate for our sellers and led the work to define and implement our seller value proposition, which has led to strong growth in our third-party marketplace and Walmart Fulfillment Services. business.”. in 2015 from U.K.

Management 52

Management Merchant Services Promotions Fulfillment 52

Mass Relators

APRIL 28, 2022

“With [Amazon Web Services] growing 34% annually over the last two years, and 37% year-over-year in the first quarter, AWS has been integral in helping companies weather the pandemic and move more of their workloads into the cloud. Amazon has plans to expand this format to the Los Angeles area in the coming months.

Checkout 52

Checkout Merchant Services Fulfillment Location 52

Retail Minded

NOVEMBER 13, 2022

In 2020, lockdown-fuelled online shopping surges led to mass stockouts; 2021 brought global supply chain issues and delays; and this year, among skyrocketing inflation and the cost-of-living crisis, there’s a widely expected lack of demand. . Quit The Sporadic Marketing.

Merchant Services 87

Merchant Services Planning Promotions Marketing 87

Independent Retailer

NOVEMBER 21, 2022

In 2020, lockdown-fuelled online shopping surges led to mass stockouts; 2021 brought global supply chain issues and delays; and this year, among skyrocketing inflation and the cost-of-living crisis, there is a widely expected lack of demand. Use Intelligent Inventory Planning. Consumer Spending Will Be Lower. Be Operationally Sound.

Shopping 73

Shopping Merchant Services Consumer Planning 73

Mass Relators

FEBRUARY 16, 2022

. “Our financial results in 2021 significantly exceeded our original expectations, with positive full-year comparable sales growth and stable 52-week comparable underlying earnings compared to record results in 2020. versus 2020 at constant rates. growth in Q4 2020. billion, remained elevated – up 3.3%

Payment Services 52

Payment Services Merchant Services Consumer Fulfillment 52

Wiser

OCTOBER 2, 2020

What can be done to optimize shelf conditions such as availability, planogram compliance, display compliance, and more? We have answers in this webinar, held on September 25th, 2020, and hosted by the Category Management Association. Retail in 2020. Casey Berns: Yes, thanks, Tom. Happy to be here.

Consumer 148

Consumer ATS Merchant Services Outdoor 148

Retalon

AUGUST 2, 2019

Retail businesses collect more data than ever before, and from every aspect of the supply chain, including: Logistics data (vendor compliance, lead times, etc.). POS data (sales, returns, etc.). Unifying Big Data across Forecasting, Planning, and Operations. Merchants and inventory managers attended more co-planning meetings.

Merchant Services 32

Merchant Services Fulfillment Accounting Markdowns 32

Inside Retail

JANUARY 11, 2022

Inside Retail : When I spoke with Gerry Harvey a few months into the Covid-19 pandemic in 2020, he described it as one of the best things for his business because of how much people were spending on their homes. IR: What are your expectations around when the supply chain will return to normal?

Apparel 130

Apparel Returns Accounting Management 130

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 9, 2021

While quarantine and lockdown left some merchants gasping for air other specialty stores like bicycle stores went on fire as sales skyrocketed. Main Industry Products and Services include: Sporting equipment Firearms and hunting equipment Athletic apparel Athletic footwear Other. Industry Activities. scuba, skiing and outdoor).

Sporting Goods 52

Sporting Goods Marketing Specialty Store Outdoor 52