Retail TouchPoints

JANUARY 13, 2021

The credit cards will closely connect with Walgreens’ new myWalgreens customer loyalty program, which launched in November 2020. The retailer plans to explore a number of Mastercard solutions including services such as insight and analytics, customer engagement and loyalty, cybersecurity and point-of-sale financing, including installments.

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Point of Sale Finance Planning Management 163

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

According to many statistics reports including the latest NRF’s Annual 2020 Valentine’s Day Spending Survey and conducted by Prosper Insights & Analytics, the gifts of love are driving retail sales through the roof: 2009, $14.7B. 2020, $27.4B. 2010, $14.1B. 2015, $18.9B. 2019, $ 20.7B.

Jewelry 40

Jewelry Specialty Store Point of Sale Inventory Management 40

Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions. Hudson Undertakes Companywide Transformation.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214

Retail TouchPoints

MARCH 11, 2021

retail executives whose stores offered at least one method of store-based online order fulfillment — revealed that the pandemic triggered a 5X increase in ecommerce volume in 2020 compared to the same period in 2019. In-store inventory management needs to match warehouse accuracy.

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Fulfillment Inventory Management Returns Point of Sale 291

Retail TouchPoints

NOVEMBER 30, 2021

It’s the first time we’ve enabled a business customer to use their own app to manage store entry, exit, receipts and payments for shoppers,” Kumar added. Amazon announced that it would make its JWO technology available to other retailers in March 2020 , and deployed the technology at an Amazon Fresh store in June 2021.

Checkout 254

Checkout Payment Services Supermarket Customer Experience 254

Retail TouchPoints

JUNE 7, 2021

A recent study from Adobe revealed that online spending grew by $183 billion in 2020 , highlighting the tremendous impact of the pandemic on shopping habits. . In the age of rapidly shifting work expectations and hybrid job requirements, how does the hiring manager find the right people for their companies?

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Fulfillment Point of Sale Consumer Shopping 271

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 22, 2020

Managing a jewelry store or a fast-growing retail operation is already a daunting task when you don’t have a smart Jewelry business software system to tame the day to day operations; let alone coping with the changing dynamics of consumer trends and markets in the disruptive times.

Jewelry 120

Jewelry Point of Sale Management Consumer 120

Retail TouchPoints

APRIL 3, 2024

So when the retailer makes changes to the integrated system — which can be anything from a point-of-sale system to an Excel sheet with inventory items — these changes are automatically implemented into the signage. His focus on content management and digital signage content strategy has been an essential aspect of his role at Spectrio.

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Promotions Customer Experience Point of Sale Accessories 264

Retail TouchPoints

MARCH 12, 2021

Lightspeed POS , a provider of cloud-based, omnichannel commerce platforms, will acquire cloud-based retail management software company Vend for approximately $350 million. Vend generated revenue of approximately $34 million and gross transaction value of more than $7 billion in the trailing twelve-month period ending December 31st, 2020.

Location 249

Location Point of Sale Management Marketing 249

Retail Next

FEBRUARY 28, 2020

To cover this idea in more detail, this article identifies five specific ways in which the in-store experience is shaping retail in 2020. A previous post on the ‘Top Tech Trends Shaping Retail in 2020’ covered some noteworthy examples, including the use of augmented and extended reality. IoT Supply & Data Management.

Payment Services 52

Payment Services Customer Experience Point of Sale Shopping 52

Inside Retail

AUGUST 11, 2021

“We’re building a new e-commerce site, we’re implementing marketing cloud and service cloud, we’re implementing a customer data platform (CDP), and on top of that, we’re implementing a new order management system and mobile point of sale platform,” Alexander told Inside Retail.

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Point of Sale Shipping Checkout Fulfillment 130

I Vend

MAY 20, 2020

That’s why we’ve introduced iVend Cloud, so you can deliver on customer expectations with accuracy and agility, and manage your operations remotely and securely. See Offer With iVend Cloud, your entire retail instance is managed by the experts, all included in the monthly fee. Offer valid through October, 31, 2020.

Management 52

Management Point of Sale Consumer Shopping 52

Retail TouchPoints

FEBRUARY 24, 2021

The rollout, which began in September 2020, was completed within only four weeks, according to Nedap , the technology provider. In July 2020, Encuentro Moda began working with Nedap by integrating the provider’s ! D Cloud RFID inventory-management software. The rollout was completed in October 2020. To date, the !D

Fulfillment 147

Fulfillment Point of Sale Fashion Fast Fashion 147

Retail TouchPoints

FEBRUARY 17, 2021

in March 2020, consumer buying behavior began shifting. The global loyalty management market stood at $2.47 He began his tenure as a Business Development Manager before becoming VP of Sales for North America, and then moved to his current role. As soon as COVID-19 and the ensuing stay-at-home orders first hit the U.S.

Target Market 223

Target Market Marketing Kiosk Promotions 223

Inside Retail

MARCH 23, 2022

Besides its namesake label, Shanghai-based Lanvin Group, formerly known as Fosun Fashion Group, also manages Italian luxury shoemaker Sergio Rossi, Austrian skin wear label Wolford, US womenswear brand St John Knits, and high-end Italian menswear label Caruso. About half of Lanvin’s sales come from the Europe, Middle East and African market.

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ATS Fashion Accounting Point of Sale 130

Retail TouchPoints

JULY 7, 2020

market is expected to see an 800% increase in people using at least one form of a digital wallet between 2020 and 2024. And contactless is not limited to the point of sale. Installment payment solutions offer greater flexibility at the point of sale, but not all buy-now-pay-later options offer the same benefits.

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Merchant Services Payment Services Point of Sale Consumer 192

Retail TouchPoints

MAY 23, 2022

After nearly a decade of underinvestment in its tech stack, FTD began making significant solution investments in early 2020 centered on its upgraded Mercury HQ (MHQ) solution. MOL provides ‘commerce-in-a-box’ for these small business florists,” explained Bergen. Our attitude is the members are most important ,” said Powell.

Payment Services 240

Payment Services Customer Experience Fulfillment Point of Sale 240

Retail TouchPoints

JULY 21, 2020

Walmart Canada will augment and modernize its supply chain with the construction of two new distribution centers equipped with next-generation automation, and the implementation of new warehouse management systems at DCs to help meet the needs of omnichannel consumers.

Fulfillment 223

Fulfillment Payment Services Beauty and Health Checkout 223

Retail TouchPoints

JULY 27, 2020

Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. Faster checkouts can reduce long lines conditioned by social distancing, while the greater cleanliness associated with contactless appeals to consumers reluctant to touch anything at the point-of-sale.

Retail Trends 175

Retail Trends Payment Services ATS Checkout 175

Retail TouchPoints

AUGUST 18, 2022

Buy now, pay later (BNPL) was the trendiest way to pay for all those lockdown purchases back in 2020. Also known as pay-over-time or pay-in-4 installment plans, BNPL offers consumers the chance to split up the cost of major purchases directly at the point of sale. billion in 2021 to $6.7 billion in July 2022.

Merchant Services 250

Merchant Services Payment Services Consumer Point of Sale 250

Retail TouchPoints

FEBRUARY 5, 2021

Holiday season 2020 has come to an end, so what now? Additionally, there will be a wave of returns that will need to be properly managed and tracked in a way that promotes profitability and customer satisfaction. Ultimately, planning for holiday season 2021 begins with the recap of holiday season 2020.

Payment Services 172

Payment Services Returns Specialty Retailers Promotions 172

Retail TouchPoints

MAY 31, 2021

The COVID-19 pandemic has definitely made its mark on the retail industry, with more than 8,000 brick-and-mortar stores shutting down in 2020. Real-time alerts can be set up so that management can remind crowding customers to stay six feet apart. Even as restrictions begin to ease, few are back up to full capacity.

Store Layout 149

Store Layout Kiosk Point of Sale Advertising 149

Retail Focus

APRIL 20, 2022

Builders’ merchant, Bradfords Building Supplies , has transformed the way it merchandises its products online using a solution from Akeneo, the global leader in product experience management (PXM) and product information management (PIM). We are just scratching the surface of what the solution can do,” Bell continued. “We

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Merchant Services Management Returns Point of Sale 130

365 Retail

SEPTEMBER 27, 2022

Since launching in 2020, Pinter has amassed a community of 60,000 brewers and it has sold the equivalent of 3,900,000 million pints. Pinter managing director Adam Keary said: “We are delighted to be named as the UK’s fastest growing online company by Brightpearl. . It was named a TIME Magazine invention of the year.

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Beauty and Health Fashion Point of Sale Apparel 136

Inside Retail

JULY 1, 2021

Perhaps one of the biggest buzzwords of 2020 was ‘omnichannel’, as it became increasingly clear to retailers that they needed to offer customers more options on how and where they want to shop, whether it’s offering ship-from-store, click-and-collect, view instore inventory online or reserve-in-store. The challenge is, how do you do that?”.

Shipping 182

Shipping Point of Sale Customer Experience Fulfillment 182

Retail TouchPoints

AUGUST 29, 2023

Kelley Kurtzman “Customers have a very close relationship with their phone, so for over a decade we’ve worked to stitch together a personalized shopping experience,” said Kelley Kurtzman, Chief Sales Officer at Verizon in an interview with Retail TouchPoints. Our mission is to drive seamless omnichannel experiences.”

Payment Services 221

Payment Services Accounting Customer Experience Point of Sale 221

Retail Focus

AUGUST 4, 2021

Maritime consultants Drewry report that shipping prices from Asia to the UK have increased by around 500% from June 2020 to July this year. The clothes are then processed closer to the point of sale, instead of at the origin of export. Playing the waiting game.

Shipping 182

Shipping Drop-Shipping Inventory Management Point of Sale 182

Retail Focus

APRIL 4, 2024

Expert Manager at Univers Retail | Ephemeral Retailing Specialist | Published Author | Speaker In the dynamic and ever-evolving landscape of contemporary business, the concept of digital transformation has emerged as a pivotal force shaping industries and strategies at an unprecedented pace. Ghalia BOUSTANI.

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Clienteling Supply Chain Management Customer Experience Consumer 147

Retail Minded

MARCH 10, 2022

Very few retail leaders would argue that the role of physical stores are the same as they were at the start of 2020. This rapid evolution has led to an increased awareness and reliance on dynamic, resilient in-store systems that are critical to modern retail ecosystems, such as systems like the modern Point Of Sale (POS).

Dead-Stock 98

Dead-Stock Fulfillment Payment Services Clienteling 98

Retail TouchPoints

JULY 29, 2020

With a new retail management solution in place, Burton will now be able to: Deploy mobile POS (mPOS) devices in its stores; Provide store associates with improved visibility into customer, product and inventory data ; and Gain a unified view of its e-Commerce and brick-and-mortar operations at both the store and headquarters levels.

Planning 255

Planning Wholesale Customer Experience Store Operations 255

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 22, 2020

Managing a jewelry store or a fast-growing retail operation is already a daunting task when you don’t have a smart Jewelry business software system to tame the day to day operations; let alone coping with the changing dynamics of consumer trends and markets in the disruptive times.

Jewelry 40

Jewelry Point of Sale Management Consumer 40

Retail TouchPoints

APRIL 20, 2022

billion worldwide in 2020, and thanks to a 27.25% compound annual growth rate, the budding industry (no pun intended) is expected to reach $54.41 They manage the process from site identification to store opening in about half the time and half the cost we had been experiencing,” Del Fante explained. billion globally by 2026.

Marketing 352

Marketing Location Customer Experience Consumer 352

Inside Retail

JUNE 28, 2021

While online shopping skyrocketed global digital revenues — by 71 per cent in Q2 2020 compared to the previous year — consumers are now more willing to change brands based on value, availability and convenience. Today, retailers have more data at their disposal than ever before.

Customer Experience 221

Customer Experience Customer Retention Payment Services Advertising 221

Inside Retail

APRIL 26, 2023

The Lane Crawford Joyce Group also operates a boutique business called Joyce in Hong Kong and a distribution trading business called Imaginex that partners with over 30 brands and has 500 points of sale. Despite the closure of physical stores during Covid, Lane Crawford sales continued to increase, Woo said.

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Fashion Boutique Department Stores Point of Sale 130

Retail TouchPoints

SEPTEMBER 9, 2020

And yet, cost management is only a part of the story here. Fundamental to the lean-and-mean concept is a further and necessary shift toward retail locations as marketing platforms rather than sales vehicles. Despite the declines in retail spending in 2020, this market remains the single largest purchaser of displays.

Department Stores 187

Department Stores Point of Sale Location Marketing 187

Retail TouchPoints

OCTOBER 19, 2022

As economic pressures and living costs surge, more people than ever are considering using point-of-service (POS) finance — such as buy now, pay later and installment loans — to manage their cashflow. But a year on from the Woolard Review , which found that the use of interest-free credit products nearly quadrupled in 2020 to £2.7

Finance 204

Finance Merchant Services Payment Services Consumer 204

Retail TouchPoints

FEBRUARY 15, 2021

Facing a near-apocalyptic situation, retailers have had to pivot quickly, creatively and competently in order to withstand the chaos of the 2020 economy. Zain Jaffer is a tech entrepreneur and the Founder and CEO of Zain Ventures , an investment firm with more than $100 million in assets under management.

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Fulfillment Checkout Store Layout Consumer 267