Retail TouchPoints

OCTOBER 29, 2020

To understand the threat landscape for the upcoming 2020 holiday season, it is important to understand the creative ways criminals target the convenient ecommerce features that were designed to benefit customers during the pandemic. Merchants love it because it bolsters sales, avoids shipping and helps move inventory out of stores.

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Retail TouchPoints

JUNE 15, 2020

The Children’s Place plans to close 200 stores in 2020 and another 100 stores in 2021, the retailer revealed in announcing its Q1 2020 results. and Canada stores have been closed since March 18, the company enabled ship-from-store capabilities in approximately 85% of its U.S. Even though approximately 95%. of the company’s U.S.

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Retail TouchPoints

OCTOBER 12, 2020

In fact, an Adobe Digital Economy Index (DEI) survey found that one-third of consumers have already experienced shipping delays on their August online orders. Possible shipping delays caused by weather or COVID-19 may ratchet up consumer anxiety and prompt more people to use curbside pickup stations. Staffing Considerations.

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Retail TouchPoints

OCTOBER 23, 2023

Fortunately, the labor disputes were resolved before any major disturbance to the economy, but the situation has forced brands — and any business that relies on national carriers — to reconsider their shipping strategy by embracing a multi-carrier approach. How fast and reliable is the delivery service? Is real-time tracking available?

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Retail TouchPoints

JULY 15, 2022

Over a four-week period, Build-A-Bear turned its store locations into micro-fulfillment centers so it could maintain store operations, keep associates working and create a bright spot for consumers navigating uncertainty and stress. Creating Joy Amid Uncertainty.

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Retail Times

MARCH 29, 2021

One way is to implement ship from store , a service that could potentially speed up order fulfillment and keep shoppers coming back. Read on to learn more about ship from store and how to make it work in your business. What is ship from store? The disadvantages of ship from store. Consider the following. Higher costs.

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Retail TouchPoints

MARCH 24, 2022

As a result, drop-off (at a carrier or retail location) became the preferred returns method for 67% of consumers, according to our BOXpoll surveys. Half of all shoppers (53%) live in a location that makes home pickup easy, but there’s a stark generational divide. consumers love the USPS. The Returns Season Gets Extended.

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Mass Relators

OCTOBER 18, 2021

In the age of digitization and ongoing global supply chain and shipping disruptions, this holiday season is shaping up to be the year that will make or break many retailers,” said Matthew Furneaux, global commercial director at Loqate. “At In attempts to avoid the shipping delays and sold-out items that are expected this year, 88% of U.S.

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Retail TouchPoints

NOVEMBER 4, 2021

Additionally, Kroger has partnered with Bed Bath & Beyond to introduce a selection of home and baby products, available on both Kroger.com and, beginning in 2022, in a pilot store-in-store concept across select locations in the Kroger family of brands. The collaboration includes bedding, storage and baby-related items.

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Retail TouchPoints

DECEMBER 1, 2020

Four Minneapolis locations will reduce their shoppable square footage to approximately 15,000 square feet , down from an average of 27,000 square feet , focusing on a limited number of SKUs from its most popular items and categories.

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Retail TouchPoints

DECEMBER 22, 2020

Customers can schedule returns via the new Carrier Pickup by FedEx service for products that have been shipped and sold by Walmart.com, using either the website or the Walmart app. Using Walmart.com or the retailer’s app, they will receive a return code/QR code that they can take, along with the packaged item, to a FedEx Office location.

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Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. BOPIS (buy online, pick up in-store) took off in 2020, led by curbside pick-up (BOPAC) increasing 208% by the beginning of May. One-third think seven-day free shipping is ‘acceptable.’ on average.

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Retail TouchPoints

JULY 13, 2021

Nothing about 2020 was normal — in fact, for many retailers, the phrase ‘hindsight is 2020’ is one they should reconsider using. . Location, Location, Location. Tracking location data along with customer data can help stores better prepare for 2021. Now’s the time to start planning for your Q4.

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Retail TouchPoints

MARCH 6, 2023

The affected Go locations include two in New York City, two in Seattle and four in San Francisco. All eight locations will close on April 1, and the ecommerce giant will help affected workers find roles elsewhere in the company. The initial two towers located on the site are nearly completed and workers will begin moving in in June.

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Retail TouchPoints

MARCH 2, 2021

The retailer has been pushing to make its stores more flexible during the pandemic, including the December 2020 move when Best Buy launched a four-store pilot in Minneapolis that reduced shoppable areas so the stores could better operate as fulfillment hubs. in fiscal 2020, well above the 17% growth experienced in 2019.

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Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

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Retail TouchPoints

AUGUST 10, 2020

The article did not say how many locations were being discussed. According to CoStar data from Q1 2020, before JCPenney’s bankruptcy filing in May and its announcement of the pending closure of 242 stores , the retailer had a presence in 48% of all U.S. malls, taking up 6% of mall square footage.

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Retail TouchPoints

APRIL 12, 2024

Locations like grocery stores, delicatessens, bakeries and convenience stores can sometimes be classified as an eating establishment and must charge sales tax on certain prepared food items. Back in 2020, Walgreens was sued in class action for improperly taxing protective face masks in Pennsylvania.

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Retail TouchPoints

APRIL 15, 2021

Last year, Target opened a new sortation center in Minneapolis, designed to ship packages from stores more efficiently by using technology the retailer had previously acquired from Grand Junction and Deliv. The retailer first began working with Cruise in November 2020 to pilot self-driving delivery in Scottsdale, Ariz. “As

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Retail Focus

FEBRUARY 17, 2022

Californian lifestyle fashion brand, Pacsun , doubled its ship completes by better anticipating online demand and intelligently leveraging its stores as ecommerce fulfilment centres, partnering with antuit.ai , a leader in AI-powered SaaS solutions for consumer products and retail insights and now part of Zebra Technologies.

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Retail TouchPoints

APRIL 27, 2023

In 2020, 62% of consumers had made that kind of switch. Smarter Shipping Options Transport is a large component of the ecommerce footprint. They require extra effort from customers, cost companies return shipping fees and increase the returned item’s carbon footprint.

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Retail TouchPoints

MARCH 11, 2021

The dramatic increase in ecommerce volume triggered by the pandemic increased many retailers’ topline revenues, but many are finding it difficult to contain the costs of new types of order fulfillment such as BOPIS, ship-from-store and curbside pickup, according to a report from Incisiv , commissioned by Manhattan Associates Inc.

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Inside Retail

JUNE 14, 2022

According to a recent survey by Accenture, 66 per cent of consumers say same-day shipping is valuable, and that number jumps to 77 per cent for consumers under age 30. . Volume limits, like those imposed by national carriers in 2020, paralysed retailers who had no Plan B. It’s no secret that consumers prefer fast delivery.

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Retail Geek

DECEMBER 7, 2020

They are able to see the carrier shipping performance for all those clients and provide aggregate data that gives us insight into holiday shipping performance, also known as #shipageddon. Episode 249 of the Jason & Scot show was recorded live on Monday, December 7th, 2020. Transcript.

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Retail TouchPoints

APRIL 20, 2022

Luxury home brand Brooklinen is planning to triple its brick-and-mortar retail presence, first with the addition of four stores in new markets in 2022 and plans to reach 25 to 30 locations by the end of 2024. ” Brooklinen’s brick-and-mortar expansion was previously announced after the company raised $50 million in March 2020.

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Retail TouchPoints

SEPTEMBER 4, 2020

The delivery-only model will help Whole Foods keep up with digital demand in a major market at a time when grocery delivery is reaching unprecedented levels: Amazon saw its grocery sales triple during Q2 2020. Being able to close off one location and only ship from there actually makes a lot of sense at this point.”.

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Retail TouchPoints

DECEMBER 9, 2021

Many brands were out of stock and out of luck during the 2020 holiday season. Once goods make it off a ship, the next slowdown comes as dozens of entities with conflicts of their own work to accommodate their quick transport. Most organizations need at least three fulfillment centers to offer two-day shipping to their customers.

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Retail TouchPoints

DECEMBER 5, 2023

billion transformation strategy, which was first announced in July 2020. Walmart Canada’s ‘Store of the Future’ Walmart Canada’s future flagship location, the Square One Walmart Supercentre in Mississauga, is the retailer’s largest store by square footage and one of the company’s largest capital investments ever in a single store.

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Retail Adventures

OCTOBER 22, 2020

2020 Dates to Remember: This year Black Friday is on November 27, Cyber Monday is November 30, Small Business Saturday is November 28, and the biggest shopping day of the holiday season will be December 19, the Saturday before Christmas. Place carts and baskets in key locations throughout the sales floor, not just near the door.

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Retail TouchPoints

MAY 12, 2021

While certain ecommerce verticals saw mind-boggling sales increases in 2020, luxury goods, including jewelry, enjoyed more modest revenue boosts, according to Signifyd Ecommerce Pulse data. Upscale jewelry designer Gorjana, for example, saw 300% growth in 2020, with a 400% monthly increase in sales between April and May 2020 alone.

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Retail TouchPoints

JULY 23, 2021

The Costco pilot will begin at 25 warehouse stores in Dallas, Austin, and Houston, with seven more Texas locations to be added over the coming weeks. The platform, which launched in 2020, offers retailers on-demand delivery options and lets companies fill their own ecommerce orders through Uber couriers.

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Retail TouchPoints

OCTOBER 14, 2020

They also provide an answer to some of the challenges created by the pandemic, as executives from Woodman’s Markets and Badger Technologies discussed during a session titled The Rise Of Robotics In Retail at the 2020 Retail Innovation Conference. The robots also can improve merchandising.

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Retail TouchPoints

OCTOBER 20, 2020

The 2020 holiday shopping season is anticipated to be remarkably different than any in recent years, especially when it comes to where people are expected to shop — online. Even back in August, major carriers such as FedEx and UPS already were seeing holiday-level volumes, with UPS’ shipping volume up 30% and FedEx’s up 25%.

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Inside Retail

APRIL 22, 2021

billion online in 2020, and many sellers experienced substantial growth in key categories, such as home goods, health and beauty. With marketplaces growing more than 80% globally in 2020, there will be even more options than ever for brands to connect with consumers. Australians spent an unprecedented $50.46 Fulfilment of the future.

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Inside Retail

MARCH 7, 2024

Despite a slight dip in 2020, the global apparel market is set to grow to about US$2 trillion by 2028, from US$1.79 Growing the team for global expansion Currently, Nakedvice sells products online and in-store through its Melbourne Flagship in Abbotsford, which serves as a destination location for customers.

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Retail TouchPoints

OCTOBER 12, 2021

Now the retailer is ready to resume rolling out more enhanced brick-and-mortar locations, starting with recent store openings in Paramus, N.J. There are endless possibilities via digital systems; for example, team members can help customers complete an order on the shopper’s phone, and we ship items to their homes free of charge.

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Retail TouchPoints

JULY 26, 2022

While shopping sprees leading up to Black Friday happened before 2020, more shoppers bought in early November over the last two years due to inventory and supply chain issues. This holiday season, with stores fully operational once again, we’ll see consumers gravitate to physical locations in even greater numbers.

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