article thumbnail

David’s Bridal Shakes up Leadership Team with New COO and CFO

Retail TouchPoints

Viall will retain ownership of merchandising and product development functions and assume responsibility for the supply chain; and Kelly Cook, who joined David’s Bridal in 2019 as EVP, Chief Marketing and IT Officer, has been promoted to President of Brand, Technology and Finance.

article thumbnail

The Rise of Micro Markets in Airports

Retail TouchPoints

The travel and tourism industry went through a shock in 2020, with the COVID-19 pandemic leading to a decrease in passenger traffic and significant economic challenges for airports. Features such as inventory management and the ability to track sales allow operators to keep track of which items sell better than others.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Bed Bath & Beyond Kicks Off $250 Million Tech Upgrade

Retail TouchPoints

Bed Bath & Beyond outlined its three-year growth plan in October 2020. The technology refresh is being accompanied by a $250 million investment in the 450 of its stores that generate 60% of the company’s revenue.

article thumbnail

In Push for a Turnaround at Kohl’s, Investor Group Nominates Nine Board Directors

Retail TouchPoints

The investor group claims to have “identified significant opportunities to generate improvements in sales and margins through changes in merchandising, inventory management, customer engagement and expense rationalization, as well as the potential to unlock $7 to $8 billion of real estate value trapped on the company’s balance sheet.”

article thumbnail

How Build-A-Bear’s Pandemic Shift Created Long-Term Omnichannel Opportunity

Retail TouchPoints

Over a four-week period, Build-A-Bear turned its store locations into micro-fulfillment centers so it could maintain store operations, keep associates working and create a bright spot for consumers navigating uncertainty and stress. Creating Joy Amid Uncertainty.

article thumbnail

How to Win in the Real-Time Holiday Retail Era

Retail TouchPoints

Last year, COVID-19 lockdowns that restricted shopping at brick-and-mortar stores sent shoppers online. Americans spent more money online during the 2020 holiday season than previously, with revenues growing 32% year-over-year and exceeding $188.2 billion for the first time, according to Adobe Analytics.

article thumbnail

Digital Transformation Propels Burton’s Omnichannel Growth Plans

Retail TouchPoints

After investigating multiple solutions over a period of months, Burton selected the NewStore Omnichannel Platform, which provides mobile POS through iPhone apps and gives personnel on the retail floor visibility into customer, product and inventory data. That’s why we feel we’re in a really great position right now.

Planning 255