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Black Friday 2024: Why automation is critical for Australian retailers

Inside Retail

Building a future-proof tech stack To survive and thrive during Black Friday, retailers must invest in tech solutions that integrate seamlessly with their current systems – inventory management, CRMs, and shipping tools. Optimising shipping with automation Shipping logistics are a make-or-break factor during Black Friday.

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In 2025, Changing Consumer Demand will Reshape the Supply Chain

Retail TouchPoints

Not only do these technologies improve throughput in most cases; they also enable greater flexibility in meeting expectations related to fast shipping and free returns. In 2020, global ecommerce sales reached $4.2 massive parts shortages and shipping blockades). trillion.

Consumer 279
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How True Classic Turned VoC Strategy into Post-Purchase Perfection

Retail TouchPoints

That’s why, when she joined True Classic in 2020 as the brand’s first employee, her mandate was to build and scale teams to ensure processes were cost-effective but always served the customer well. “I Breanna Moreno has always been an expert at efficiency. I’m going to continue to build that trust so that we can evolve our relationship.

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Preparing for the Post-Holiday Return Surge

Retail TouchPoints

Customers are attracted to free return shipping, refunds, and no questions asked policies. A 2020 survey by Secure Authentication Brands LLC reported that 37% of respondents admitted to wardrobing, many of whom are knowingly defrauding the system.

Returns 162
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Grocery Trend Report: Upgrading Digital Shopping to Support ‘Power Users’ and Appealing to Ethno-National Identities

Retail TouchPoints

Online grocery shopping soared during the COVID pandemic, rising from 52% of all grocery shoppers in 2020 to 64% in 2021, according to FMI, The Food Industry Association. But supermarkets can no longer rely on simply providing a top-notch store experience for success.

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Understanding Amazon Statistics: Insights for Sellers and Marketers

Small Biz Trends

User Engagement Prime Memberships: Over 200 million customers subscribe to Amazon Prime, enjoying benefits like expedited shipping and exclusive deals. E-commerce Innovation Fulfillment Centers: Amazon operates over 175 fulfillment centers globally, streamlining inventory and delivery processes. million 2020 146.1

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Amazon touts AI upgrades for forecasting, deliveries and robotics

Retail Dive

"While these systems work behind the scenes, customers will certainly experience their benefits: more accurate delivery locations, faster shipping options, and improved availability of the products they want, when they want them," Amazon said. Beauty snapped up Rhode and Skechers went private. to Fuel AI Innovation in Retail From Iterate.ai