2020 Fulfillment Returns Supply Chain Management 
Retail TouchPoints
FEBRUARY 11, 2021
Is that even possible coming out of a year like 2020? One futurist we know said, “2020 was so weird I didn’t even get a chance to be wrong.”. Shoppers will return to some degree after the pandemic, but malls need to reinvent themselves. But let’s be real here. But the post must go on.
Retail TouchPoints
MAY 30, 2022
A huge part of retaining customers is having a return policy that is clear and concise, giving customers the security they expect and want. In trying to accommodate all customer demands while simultaneously fighting for market share in a rapidly expanding and competitive fashion industry, retailers are relaxing their return policies.
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Retail TouchPoints
APRIL 19, 2021
December 31, 2020 marked the end of the Brexit transition period, and whilst many took a sigh of relief, in reality the Brexit effect had only just begun. Many retailers are already experiencing increased tariffs and supply chain snags , putting customer satisfaction at jeopardy. Multi-node fulfilment offers additional benefits.
Retail TouchPoints
AUGUST 18, 2020
Organizations would do well to identify secondary suppliers that can help mitigate risks in their supply chain. Companies will face a number of challenges as they look to return to normal once the worst of the current crisis has passed. The second truth, of course, is that you can never have too much toilet paper.
Inside Retail
NOVEMBER 28, 2022
Following in the footsteps of Instagram, which launched its shop in 2020, TikTok has entered the competitive space with its new shop function, enabling merchants, brands and creators to showcase and sell products directly to over 1 billion users through in-feed videos, LIVEs, and the ‘product showcase’ tab. More sales means more returns .
Retail TouchPoints
MAY 26, 2022
Dr. Thomas Goldsby , Professor and Chair in Logistics in the Supply Chain Management Department of the University of Tennessee , revealed some of the less obvious reasons for rising prices, the virtues and limitations of “nearshoring” via domestic supply chains and the prospects for supply chain improvements during holiday 2022 and into 2023.
365 Retail
JANUARY 17, 2024
Paul Taylor, chief operating officer at international fulfilment services provider fulfilmentcrowd, looks at how e-commerce retailers can effectively scale-up, so that demand doesn’t outpace supply. This remains up on February 2020 when, prior to COVID-19 impacting the UK, the proportion of online sales stood at 19.8%.
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