Inside Retail

APRIL 30, 2024

However, in an increasingly digital world, the brand recognised the need to evolve its retail experience to meet the demands of modern consumers. In 2020, Tattarang, a prominent Australian investment group, acquired RM Williams with a vision to propel the brand into the digital age while preserving its heritage.

Clienteling 147

Clienteling Checkout Customer Experience Inventory Management 147

Independent Retailer

JULY 29, 2022

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

Customer Experience 77

Customer Experience Shrinkage Checkout Inventory Management 77

Retail TouchPoints

MARCH 11, 2021

retail executives whose stores offered at least one method of store-based online order fulfillment — revealed that the pandemic triggered a 5X increase in ecommerce volume in 2020 compared to the same period in 2019. In-store inventory management needs to match warehouse accuracy.

Fulfillment 296

Fulfillment Inventory Management Returns Point of Sale 296

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. If a customer walks into a store and says, ‘My hands are full, ship it to me,’ that’s one experience we have to offer.

Planning 259

Planning Wholesale Customer Experience Store Operations 259

Nvidia

JANUARY 13, 2022

Customers can walk into a store, grab the items they want and pay with their mobile phone on their way out. Beyond addressing labor shortages, these autonomous stores provide live inventory management and prevent shrink. Spacee is using computer vision and AI to help retailers handle these basic, repetitive tasks.

Shrinkage 115

Shrinkage Checkout Inventory Management Point of Sale 115

I Vend

DECEMBER 8, 2021

iVend Digital Commerce iVend powers smooth and seamless customer experiences. The click and collect (or BOPIS) option that Holly used for the second coat has seen exponential growth – already gaining in popularity, it accelerated during the pandemic, and in May 2020, click and collect increased 554% over the same month in 2019.

Shopping 52

Shopping Returns Inventory Management Customer Experience 52

M19 Retail

AUGUST 24, 2021

In 2020, Neil led the launch of ThryveAI to help retailers deliver a seamless, unified shopping experience across their digital and physical storefronts. ThryveAI was established in 2020 as an Mi9 Retail brand, and has become a leading provider of fulfillment and e-commerce solutions for retailers in the U.S. and abroad.

Fulfillment 40

Fulfillment Inventory Management Grocer Point of Sale 40