Retail TouchPoints

APRIL 13, 2021

Ethical consumer goods brand The Honest Company filed for its long-anticipated IPO on April 9, 2021. In 2020, The Honest Co. The company also saw huge YoY revenue increases in key categories in 2020, including diapers and wipes (up 16.4% ), skin and personal care (up 35.5% ) and household and wellness (up 116.5% ).

Finance 279

Finance Consumer Location Planning 279

Retail TouchPoints

JANUARY 6, 2022

Yahoo has partnered with ecommerce enablement software MikMak to offer add-to-cart functionality and ecommerce analytics for advertising campaigns on its properties, which include Yahoo Finance, TechCrunch and AOL.

Checkout 278

Checkout Advertising Finance Consumer 278

Retail TouchPoints

DECEMBER 8, 2022

A majority of American consumers have now used a BNPL service, up from 37.65% in July of 2020 — an increase of almost 50% in less than one year. For example, in 2018 global B2B payments hit $125 trillion, while the global consumer payments market only reached $52 trillion. But this is all technically focused on consumer lending.

Payment Services 305

Payment Services Finance Consumer Returns 305

Retail TouchPoints

DECEMBER 22, 2022

Prior to her role as President, Linnartz, who joined Marriott in 1997, held roles in sales, marketing and finance, rising to EVP and Global Chief Commercial Officer from 2013 to 2019 and serving as Group President of Consumer Operations, Technology and Emerging Businesses from 2020 to 2021. ” .

Finance 289

Finance Customer Experience Consumer Marketing 289

Retail TouchPoints

JULY 8, 2022

The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business. Customers that have a positive point-of-sale financing experience are more likely to repeat purchases from that retail brand if the BNPL option is white-labeled for the retailer.

Merchant Services 277

Merchant Services Payment Services Point of Sale Checkout 277

Retail TouchPoints

AUGUST 2, 2021

The Melbourne, Australia-based company currently serves more than 16 million consumers and nearly 100,000 merchants worldwide. This also gives them a financing option where they can control the parameters of how much to ‘lend’ and who to lend to. The transaction is expected to close in Q1 2022, subject to customary closing conditions.

Merchant Services 317

Merchant Services Payment Services Checkout Finance 317

Retail TouchPoints

AUGUST 14, 2020

At the beginning of the pandemic, CEO and Cofounder Jennifer Hyman cut costs by 51% , raised additional financing and scaled back capital outlay by shifting from buying merchandise to a revenue-sharing consignment model, according to a July 2020 article in The Wall Street Journal.

Apparel 247

Apparel Returns Finance Accessories 247

Retail TouchPoints

NOVEMBER 16, 2022

Last year, consumers reported spending more than $23 billion shopping small on Small Business Saturday, and we want to exceed that in 2022.”. It will integrate directly with Square’s solution ecosystem, empowering sellers to organize their finances and manage cash flow from the same platform they use to run their business.

Merchant Services 278

Merchant Services Finance Advertising Marketing 278

Inside Retail

MARCH 12, 2025

Since launching in January 2020, Viv for your V has steadily built its direct-to-consumer (DTC) and e-commerce presence via retailers like Amazon and TikTok Shop. Katie Diasti: While I was shopping for my own period products, I felt that none of the sterile products in the aisle spoke to me as a consumer.

Beauty and Health 130

Beauty and Health Finance Consumer Shopping 130

Retail TouchPoints

DECEMBER 28, 2021

In May 2020, McKinsey issued a report stating while the COVID-19 pandemic was shaking up small businesses across the board, it was disproportionately affecting minority-owned small businesses. Between March 2019 and June 2020, adoption of touchless payments , which includes contactless cards, mobile wallets and QR codes, increased 150%.

Payment Services 279

Payment Services Finance Marketing Promotions 279

Inside Retail

OCTOBER 15, 2023

US-based retailer Showfields, the self-described “most interesting store in the world”, filed for bankruptcy this month and will be restructuring through a form of Chapter 11 bankruptcy created during Covid to help small businesses continue operations, reorganise, and maintain control of finances without creditors taking over.

Department Stores 278

Department Stores Finance Grocer Consumer 278

Retail TouchPoints

OCTOBER 18, 2022

Miller is a retail and consumer finance veteran with over 30 years of experience at corporations including Sears , DFC Global Corp, Aramark , Nestle and Kraft. Miller has been a member of the Board of Directors since September 2015 and will continue to serve as a member of the Board during his latest turn at the helm.

Finance 274

Finance Returns Consumer ATS 274

Retail TouchPoints

MAY 6, 2021

Women’s clothing and accessories retailer ModCloth has been acquired by Nogin, a provider of outsourced ecommerce for major fashion and consumer product companies. Just three years later, in 2020, Walmart sold ModCloth to brand investment platform Go Global Retail , which is now selling it to Nogin.

Finance 232

Finance Accessories Fashion Consumer 232

Retail TouchPoints

JANUARY 30, 2025

Gordon Brothers is most commonly known for its work helping companies through bankruptcy, handling things like restructuring, financing and asset liquidation. The deal was managed by Gordon Brothers Brand Division, which had spent the previous four years revitalizing Laura Ashley after its 2020 bankruptcy.

Brand Management 179

Brand Management Management Fashion Consumer 179

Retail TouchPoints

SEPTEMBER 27, 2024

After American Eagle warned Amazon to cease redirecting consumers to its third-party sellers, Amazon attempted to avoid further retribution by using misspelled variants of the brand name in sponsored ads, such as “Aries,” “Aeries,” and “Arie.”

Advertising 290

Advertising Customer Experience Finance Apparel 290

Inside Retail

MAY 18, 2021

While clearly there are people struggling or worse off from the pandemic, more Australians feel better off, more financially secure and more in control of their finances,” said CBA executive manager of financial wellbeing Ben Grauer. Spending less, saving more and paying down debt have been the big stories from this past year.”.

Finance 219

Finance Management Consumer 219

Retail TouchPoints

AUGUST 25, 2021

The term rose to the surface last year as 2020’s unique confluence of events drove consumers toward shopping alternatives that were both environmentally friendly and economically feasible. The consumer is changing, the way that they purchase is going to change,” he said. “We In the retailX keynote session on Wednesday, Aug.

Consumer 306

Consumer Fast Fashion Finance Shopping 306

Retail TouchPoints

DECEMBER 27, 2021

This is likely a reflection of heightened consumer price sensitivity in these subsegments. Cost saving initiatives may serve to support low prices for consumers and bolster margins to the corporate parent, but they can sometimes miss the bigger picture when it comes to more comprehensive, long-term strategy changes.

Supply Chain Management 357

Supply Chain Management Consumer Management Fashion 357

Retail TouchPoints

JUNE 18, 2020

The 12-year veteran of Tommy Hilfiger has been overseeing operations, finance, digital business transformation, technology, business development and the company’s global sustainability program. Grieder will be succeeding Mark Langer, who is leaving Hugo Boss on Sept. At Tommy Hilfiger, Martijn Hagman has taken over as CEO.

Finance 207

Finance Brand Management Management Consumer 207

Retail TouchPoints

JULY 21, 2021

Consumer shopping habits have shifted irreversibly towards ecommerce in the past two years. According to Mirakl’s Enterprise Marketplace Index (“the Index”), while traditional ecommerce sites have experienced sharp growth, online marketplaces have grown at double the ecommerce rate: more than 80% year over year in the fourth quarter of 2020.

Apparel 279

Apparel Sporting Goods Consumer Finance 279

Inside Retail

JULY 6, 2021

Accordingly, brands spend significant time and money positioning themselves to create positive associations with consumers, whether that’s through communicating their purpose or engaging in worthy environmental or social partnerships. ASIC’s consumer research indicates 21 per cent of BNPL users missed a payment in the past 12 months.

Payment Services 246

Payment Services Finance Consumer Accounting 246

Retail TouchPoints

OCTOBER 15, 2020

Mitchell will take on responsibility for leading all finance functions and will report to Macy’s Inc. Felicia Williams, who has served as interim CFO since June 2020, will join CEO Action for Diversity & Inclusion as a Macy’s Inc. Macy’s has appointed Adrian Mitchell as its new CFO, effective Nov. Chairman and CEO Jeff Gennette.

Home Furnishings 203

Home Furnishings Finance Promotions Management 203

Retail TouchPoints

MARCH 1, 2022

And this year saw a welcome focus on not just identifying these brands but also creating the tools and infrastructure that would allow them to scale: the nuts and bolts of sourcing, distribution, financing and placement on store shelves and ecommerce websites. trillion of total retail spending, according to McKinsey.

Beauty and Health 260

Beauty and Health Consumer Department Stores Finance 260

Retail TouchPoints

APRIL 27, 2021

Research by The Ascent showed that among people who have used a BNPL service, 45% first did so in 2019, 21% first did so in 2020, and only 7% had used a BNPL service prior to 2015. As the popularity of BNPL increases, it is important for consumers and merchants to weigh the benefits and the drawbacks of using/offering these payment options.

Merchant Services 130

Merchant Services Payment Services Consumer Point of Sale 130

Retail TouchPoints

SEPTEMBER 29, 2022

In 2021, the company closed Series B financing, setting the stage for the brand’s 97% YoY growth for the year. Its wireless bras have grown in popularity among consumers as the demand for comfortable intimates options continues to grow. billion in the U.S.

Apparel 182

Apparel Finance Advertising Consumer 182

Inside Retail

AUGUST 4, 2022

“Despite near-term challenges, Taobao and Tmall continue to achieve high consumer retention, especially among consumers with higher spending power.” . “Following a relatively slow April and May, we saw signs of recovery across our businesses in June, Alibaba said in its earnings release.

Finance 246

Finance Promotions Consumer Management 246

Retail Wire

OCTOBER 16, 2024

Americans are almost as worried about missing a credit card payment as they were in 2020.

Finance 263

Finance Consumer 263

Retail TouchPoints

AUGUST 18, 2022

Buy now, pay later (BNPL) was the trendiest way to pay for all those lockdown purchases back in 2020. But now, as BNPL offerings — and consumers’ understanding of them — mature, the explosive growth of the last two years is slowing. Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment.

Merchant Services 278

Merchant Services Payment Services Consumer Point of Sale 278

Retail TouchPoints

JUNE 7, 2021

Otherwise they may struggle to track every level of their supply networks and provide the transparency that today’s consumers demand. As such, traceability makes all aspects of the supply chain transparent, enabling fashion companies to exhibit ethical sourcing practices to consumers, stakeholders and the necessary authorities.

Fashion 271

Fashion Promotions Finance Management 271

Retail TouchPoints

FEBRUARY 23, 2022

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. From early 2020 to mid-2021, the percentage of retail chains offering curbside pickup surged from a miniscule 7% to a staggering 51%. These are low-hanging fruit opportunities for monetization.

Fulfillment 298

Fulfillment Checkout Visual Merchandising Kiosk 298

Retail TouchPoints

AUGUST 7, 2020

All of this work has resulted in the development of core practices, like social distancing and occupancy monitoring, to aid retailers and shopping center operations managers as they reopen, rebuild consumer confidence and look to answer the question on everyone’s mind — “When will consumer confidence return to normalcy?”. Though U.S.

Consumer 264

Consumer Store Operations Finance Apparel 264

Retail TouchPoints

FEBRUARY 15, 2022

14, Levi’s responded via email to an inquiry from Yahoo Finance , highlighting the fact that Sey had resigned and announcing that Seth Ellison, the company’s EVP and Chief Commercial Office, would be assuming the role of Brand President on an interim basis until a replacement was found: “LS&Co.

Finance 264

Finance Promotions Marketing Management 264

Cisco Retail

JUNE 8, 2021

While sitting at the kitchen table one evening in early March of 2020, my wife and I discussed what was happening in the world and how my team at Cisco — like many of yours — was about to face an immediate mandate to enable remote work for our organizations. What we experienced in 2020 was a Disruptive Transformation.

Management 88

Management Finance Customer Experience ATS 88

Retail TouchPoints

OCTOBER 26, 2020

Consumers fear for their health and they fear for their finances, especially today with what is around 20 million. The challenge that puts on retailers is, ‘ How do I convince this finicky consumer that it’s safe to do business with me? ’. I think they’ll draw consumers out and get them shopping with them again.

Grocer 336

Grocer Consumer Promotions Fashion 336

Retail TouchPoints

MAY 24, 2023

Unsurprisingly, this has dramatically changed the shopper marketing landscape, and as a result, retail brands are being forced to rethink how they interact with consumers. This next cohort of consumers are financially strained and require a tailored approach to ensure that the value in the products on offer is clearly communicated.

Consumer 297

Consumer Marketing Finance Shopping 297

Retail TouchPoints

AUGUST 22, 2024

Although her Wall Street background gave her a clear advantage in finance, her time working under Mary Beth Laughton — Sephora’s VP of Ecommerce at the time — unlocked new career possibilities. In most cases, items are dropped at consumers’ doorsteps within two hours.

Fulfillment 276

Fulfillment Drop-Shipping Shipping Customer Experience 276

Retail TouchPoints

JUNE 7, 2021

Staples has sent a letter to the Board of Directors of The ODP Corporation offering to acquire its consumer business, including its Office Depot and OfficeMax stores, for $1 billion , or $18.27 The deal also would include officedepot.com and the Office Depot and OfficeMax intellectual property, including all brand names.

Finance 200

Finance Location Consumer Store Operations 200