Small Biz Trends

JULY 31, 2025

For businesses on the go, mobile POS systems operate on smartphones or tablets, with 54% of businesses utilizing them in 2020. You can process payments through cash, credit or debit cards, mobile payments , and gift cards, providing flexibility during checkout.

Payment Services

Small Biz Trends

JULY 5, 2025

By understanding what drives your customers away, you can make necessary adjustments to your website and checkout process. trillion in 2025 , marking a 74% increase from 2020’s sales of $4.2 Implementing cloud-based solutions for data analytics provides insights into shopper behaviors and preferences. in 2024 , reaching $1.1

Payment Services

Retail TouchPoints

NOVEMBER 5, 2024

Online grocery shopping soared during the COVID pandemic, rising from 52% of all grocery shoppers in 2020 to 64% in 2021, according to FMI, The Food Industry Association. Cooking puestos are equipped with open kitchens and seating so people can enjoy the “cooking theater,” as well as their own checkout areas and quick counter seating.

Supermarket

I Vend

NOVEMBER 18, 2024

CAGR between 2020 and 2027 taking it to a global value of US $16.9 Once the customer has made their final selection, the associate can offer seamless checkout at the same mobile POS device, ensuring that the sale is not lost and giving the customer a highly positive experience. Read about how we help streamline retail operations.

Kiosk

Retail Dive

AUGUST 8, 2025

Editors picks Justin Sullivan via Getty Images What 5 charts say about the pandemic’s impact on retail, 5 years later The industry may be far from the dramatic day-to-day struggles of 2020, but it hasn’t yet escaped the long tail the global health crisis left in its wake.

Payment Services

Retail TouchPoints

JANUARY 8, 2025

Instead, its raised our expectations for basic components ease of finding a product, checkout process, wait times and personalization. Humans relearned the importance of fresh air and sunlight in 2020, and that experience has carried into every facet of life office buildings, sports and entertainment, airports and travel and shopping.

Payment Services

Retail Geek

JULY 28, 2025

Scot: [31:18] The big news in my world is the financial times had a you know basically a scoop where they talked to a bunch of retailers where chat GPT, previewing a hosted checkout and this is not the Shopify checkout this is a chat GPT native checkout. Jason: [37:26] Yeah but at the abstract level it’s really a yeah.

Shopping

Retail Dive

AUGUST 8, 2025

based employers announced 806,383 job cuts from January through last month, the highest level year-to-date since 2020 when 1,847,696 were reported, according outplacement firm Challenger, Gray & Christmas. The company also announced at the time that it was planning to slash its global workforce by about 15%.

Operating Expenses

Retail TouchPoints

JULY 15, 2025

March 2020 brought an unnerving tide of news reports, a growing sense of unease, and the undeniable arrival of the COVID-19 pandemic. As the pandemic continued its relentless march through 2020 and 2021, we rapidly scaled the system. It was a beacon of hope, proof that the impossible might just be achievable.

Payment Services

Retail Dive

AUGUST 11, 2025

14, 2024 Justin Sullivan via Getty Images What 5 charts say about the pandemic’s impact on retail, 5 years later The industry may be far from the dramatic day-to-day struggles of 2020, but it hasn’t yet escaped the long tail the global health crisis left in its wake. By Caroline Jansen • Oct. By Caroline Jansen • Oct.

Payment Services

Retail TouchPoints

JUNE 2, 2022

parent company of the Circle K convenience store chain, will purchase more than 10,000 touchless self-checkout systems, with plans to deploy them in more than 7,000 Circle K and Couche-Tard stores in the U.S., The Mashgin system, branded as “Smart Checkout,” relies on AI-powered technology that can improve customer checkout time up to 400%.

Checkout

Retail TouchPoints

MARCH 25, 2022

Cashierless checkout technologies, including these types of apps as well as those powered by computer vision that don’t require scanning barcodes, rose in popularity among consumers concerned about sanitary and health issues stemming from the COVID-19 pandemic. The news was first reported by Bloomberg Law.

Checkout

Retail TouchPoints

SEPTEMBER 29, 2020

Self-checkout is already a big part of how customers shop — according to RBR’s report, “EPOS and Self Checkout in 2020” , shipments of self-checkout solutions increased by 52% in 2019 to a new record high. How can retailers learn how their shoppers and store associates are using self-checkout solutions?

Checkout

Retail TouchPoints

MARCH 3, 2022

After a successful pilot of stationary self-checkout technology at its recently renovated NYC flagship store, Bed Bath & Beyond will deploy solutions from NCR at select locations nationwide. “As NCR has been an incredible partner along this journey and its self-checkout solution brings an important capability to our stores.

Checkout

Retail TouchPoints

JANUARY 6, 2022

CPG advertisers can now offer consumers a multi-retailer checkout experience directly from their Yahoo native ads and display inventory, allowing consumers to make a purchase from their preferred retailer. The company also announced plans for an online marketplace with integrated advertising in early 2021 that has yet to materialize.

Checkout

Retail TouchPoints

MAY 12, 2021

Delek US Holdings will implement AI-powered self-checkout at more than 70 Delek DK convenience stores in Texas by late summer 2021, through a partnership with Mashgin. Mashgin’s autonomous self-checkout is 300% faster, frictionless, and social distance-friendly. Mobile wallet usage rose 60% to account for 9.6%

Checkout

Retail TouchPoints

DECEMBER 31, 2020

2020 has been an exceptional year for the retail sector, with all businesses having to rapidly adapt in some way or another. These will include faster checkout processes, tailored cross-selling, voice ordering and video content designed to stimulate customers — like virtual gym classes or cooking lessons.

Consumer

Inside Retail

AUGUST 3, 2021

In 2020, 23 million children missed out on basic vaccines through routine immunisation services, leaving them at risk to devastating but preventable diseases,” said UNICEF Australia chief executive Tony Stuart. “We The post H&M opens up donations at checkout to support vaccinating kids worldwide appeared first on Inside Retail.

Checkout

Retail TouchPoints

NOVEMBER 16, 2020

CVS Pharmacy has implemented touch-free checkout using PayPal and Venmo QR codes at all 8,200 standalone retail locations, reaching a milestone set at the start of the partnership in July 2020. Those without existing PayPal or Venmo accounts can sign up and link their preferred payment method within minutes.

Checkout

Retail TouchPoints

OCTOBER 22, 2020

Target is rolling out multiple initiatives aimed at improving in-store safety during the holiday season, including contactless self-checkout, skip-the-line technology and doubling the number of contactless pickup parking spots. They can then check out with an associate or at self-checkout as they normally would.

Checkout

Retail TouchPoints

DECEMBER 8, 2020

The store combines a manned checkout with the use of computer vision as part of checkout-free shopping powered by AiFi Solutions. Consumers shopping autonomously check in using an AiFi app, or they can continue to shop as usual with a cashier at checkout ( check out a video demo here ).

Shopping

Retail TouchPoints

NOVEMBER 30, 2021

In another first, customers access the checkout solution via the Sainsbury SmartShop app rather than the Amazon app, meaning they can use an interface they already are familiar with. A checkout-free Chartwells convenience store debuted in November 2020 at its University of Houston location using technology from Standard.

Checkout

Retail TouchPoints

JULY 27, 2020

Here are the top five ways retail will evolve in 2020: Loyalty Breaks With Tradition. Leading retailers recognize the need to build dynamic relationships that extend far beyond traditional loyalty programs heading into 2020. But what was a timely quip decades ago is now more relevant than ever.

Retail Trends

Retail TouchPoints

MAY 18, 2022

Mastercard has launched a new Biometric Checkout Program globally that will enable merchants of all sizes to offer contactless biometric checkout experiences based on facial- or palm-based recognition technology. Once registered they will be able to pay via facial recognition at checkout without the need for a card or mobile device.

Merchant Services

Retail TouchPoints

NOVEMBER 10, 2020

While this figure is down $50 from 2019, given 2020’s overall uncertainty, such a slight decline would represent a significant victory. Retailers have reason for cautious optimism this holiday season: shoppers are expected to spend an average of $997.79

Shipping

Retail TouchPoints

OCTOBER 12, 2020

Unfortunately, many retailers fall short at checkout. The 2020 holiday season will require attention to other issues, and one of the biggest is staffing. They lack options for Apple Pay and Android Pay, for example, thus requiring customers to manually type in all the data, including a credit card number. Staffing Considerations.

Consumer

Retail TouchPoints

FEBRUARY 3, 2021

Following the fall 2020 launch of its Amazon One contactless biometric palm reader in two Amazon Go stores, the retailer has rolled out the technology to a total of eight retail locations throughout the Seattle area, according to reporting in TechCrunch and other publications.

Location

Retail TouchPoints

APRIL 3, 2024

The retailer will instead rely more heavily on its smart Amazon Dash Carts , which have been deployed at Fresh stores since 2020 as well as at Amazon subsidiary Whole Foods. The company already had moved the JWO unit out of its retail group and into its AWS cloud computing division.

Merchandise Store

Inside Retail

JANUARY 31, 2022

Last month, global supermarket brand Aldi opened its first checkout-free supermarket to the public, following an in-house trial, allowing customers in Greenwich, London, to walk in, pick up their groceries, and walk out without going to a till.

Checkout

Retail TouchPoints

DECEMBER 16, 2021

The two-hour delivery option builds on the same-day delivery partnership Chico’s entered with Roadie during the 2020 holiday season. The fashion brand has continued building out its digital offerings in 2021 with the launch of StyleConnect , a clienteling and mobile checkout tool, and the appointment of Jay Topper as Chief Digital Officer.

Clienteling

Retail TouchPoints

JANUARY 26, 2022

The new shops will feature the same format, including the emphasis on grab-and-go items and everyday essentials as well as the cashierless checkout experience. The larger size won’t be a challenge: in early 2020, Amazon opened a 10,400-square-foot cashierless grocery store in Seattle.

Location

Retail TouchPoints

MARCH 11, 2021

retail executives whose stores offered at least one method of store-based online order fulfillment — revealed that the pandemic triggered a 5X increase in ecommerce volume in 2020 compared to the same period in 2019. The survey — a hybrid online and computer-aided telephonic interview (CATI) survey of 140+ U.S.

Fulfillment

Retail TouchPoints

JUNE 4, 2021

“Shopify is furthering our position as the connective tissue of commerce by expanding our partnership with Google to help merchants win through improved discovery and a higher-converting checkout,” said a Shopify representative in a statement shared with Retail TouchPoints. Google’s Stated Goal: Democratize Ecommerce.

Advertising

Retail TouchPoints

JANUARY 14, 2022

trillion in 2020, while U.S. Additionally, total order count was up almost 10.45% from holiday 2020 levels, according to data from Klaviyo. As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. Usage was up by 40% compared to holiday 2020, while credit card usage dropped 5%.

Social Commerce

Retail TouchPoints

JANUARY 14, 2022

retailers sold in November 2020 increased 25% year-over-year , with an additional increase of 106.1% year-over-year in December 2020. . According to Digital Commerce 360 , in 2020 consumers spent $861.12 Retailers around the world rely heavily on gift card purchases. In fact, the number of digital gift cards U.S.

Merchant Services

Retail TouchPoints

JUNE 24, 2022

“This reimagined space invites customers into the heart of our company, where our artists and designers, data scientists and technologists, sourcing and logistics experts, customer evangelists and futurists will test new store technologies, consumer experiences and product innovations.”. Retail labs aren’t limited to brick-and-mortar companies.

ATS

Inside Retail

NOVEMBER 20, 2022

Back in 2020, Amazon opened its first Amazon Go store in Seattle, introducing consumers to the concept of full-size, cashierless grocery stores. If they opt for the autonomous checkout, customers need to use the Rewe app to register at the entrance to the store. All the payments would be done automatically. Already at it in Singapore.

Checkout