Inside Retail

APRIL 22, 2021

From the increased market share of digitally native brands to decisions from companies like GlobeWest and Homebodii to dial up D2C strategies, shoppers are becoming increasingly accustomed to purchasing products directly from brands. In the US, for example, eMarketer reports that D2C sales now account for 33% of Nike’s revenue. .

Fulfillment 300

Fulfillment Beauty and Health Advertising Accounting 300

Retail TouchPoints

FEBRUARY 22, 2021

The mass store closures prompted by COVID-19 in spring 2020 could have spelled disaster for equestrian specialty brand Kerrits , which had operated as a wholesale-only business for over 25 years. The growth from April (2020) was exponential for overall revenue for the business and revenue from email. Keeping Engaged Customers Engaged.

Wholesale 248

Wholesale Accounting Marketing Outdoor 248

Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Meanwhile, for merchants that had already built their businesses online before the pandemic, a larger addressable market buoyed most, but created scalability challenges for all (including Amazon). on average.

Consumer 312

Consumer Drop-Shipping Shipping Returns 312

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. K eep bots out of your customers’ accounts and checkout.

Merchant Services 282

Merchant Services Accounting Payment Services Returns 282

Inside Retail

AUGUST 22, 2021

As shown in the study, Australian consumers have consistently reported lower spending hesitancy on e-commerce platforms since 2020 as a result of Covid-19. “In So by leveraging the information in this report, retailers can take more control of their e-commerce operations and automate a lot of those shipping challenges.”.

Shopping 174

Shopping Shipping Merchant Services Consumer 174

Retail TouchPoints

NOVEMBER 4, 2021

toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. Adobe reports that out-of-stock messages are up 172% compared to January 2020 and up 360% from January 2019. Stressed Consumers Spread Out Spending with BNPL.

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

AUGUST 5, 2022

Fraudsters are getting more sophisticated and are using a variety of tactics, such as identity theft, chargeback fraud , “silent” fraud, account takeovers and “pharming,” complicating organizations’ ability to detect these incidents. Media articles abound about the skyrocketing marketing dollars required to woo new consumers.

Merchant Services 267

Merchant Services Returns Shipping Payment Services 267

Rangeme

JULY 12, 2021

market as a way to expand as the e-commerce boom smashes international barriers and fuels retail growth. market for lucrative new sales opportunities. Market size. retail market is significantly bigger. As for consumer market size, the U.S. 5 Top 100 Retailers 2020 List. market share compared to 19.5%

Marketing 52

Marketing Beauty and Health Consumer Shopping 52

Retail Gazette

JANUARY 30, 2024

Sainsbury’s scooped up even more market share as sales soared, the latest Kantar figures show. in the 12 weeks to 21 January, accounting for 15.7% of the total market, up 0.3% The market research company also found grocery sales were up 2.9% The supermarket’s revenues surged 8.1% on last year. in November.

Supermarket 69

Supermarket ATS Grocer Accounting 69

Retail TouchPoints

MARCH 21, 2024

Amazon ’s Prime membership has been paying dividends for the company for decades, and after Walmart followed suit with Walmart+ in 2020 , it was only a matter of time before Target entered the mix. The company’s EVP and Chief Marketing Officer Lisa Roath laid out the game plan in a session at Shoptalk this week.

Consumer 254

Consumer Shipping Planning ATS 254

Retail TouchPoints

SEPTEMBER 2, 2020

The e-Commerce alcohol market has seen a surge in growth as a result of COVID-19. In fact, alcohol was one of the fastest-growing categories in e-Commerce channels, according to Nielsen research : from the first week of March to June 27, 2020, online sales grew 309% over the same period year. That’s our secret sauce.

Merchant Services 249

Merchant Services Shopping Customer Experience Shipping 249

Retail TouchPoints

SEPTEMBER 29, 2020

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice in the 2020 Retail Strategy and Planning series of webinars, now available on-demand. Brands are trying to do the same amount of work, or more work, with less,” said Jessica Amenta, Account Director of Reality Interactive.

Payment Services 271

Payment Services Fulfillment Location Shipping 271

Retail TouchPoints

OCTOBER 20, 2021

It would be easy to assume the retail industry coming out of 2020 was in dire straits. On the other hand, some businesses, such as home improvement stores, actually saw sales increase throughout the pandemic and began course-correcting their retail footprints to account for more online traffic.

Sporting Goods 262

Sporting Goods Accounting Promotions Consumer 262

Retail TouchPoints

JULY 26, 2022

While shopping sprees leading up to Black Friday happened before 2020, more shoppers bought in early November over the last two years due to inventory and supply chain issues. For example, store associates should get measured on fulfillment metrics if they are picking and shipping. Shoppers will Buy Even Earlier to Avoid Price Hikes.

Drop-Shipping 294

Drop-Shipping Fulfillment Consumer Shipping 294

Rangeme

OCTOBER 31, 2023

IN BRIEF: Maddie’s Market, an independent gourmet foods retailer in Highland Park, Ill., IN BRIEF: Maddie’s Market, an independent gourmet foods retailer in Highland Park, Ill., Madeleine Yastrow, Owner of Maddie’s Market , is not lying when she says this. Indeed, Maddie is always on hand for her customers.

Marketing 52

Marketing Planning Grocer Shipping 52

Inside Retail

FEBRUARY 11, 2024

During her time at Lululemon, which spanned 13 years from 2012 to 2020, Shaughnessy led over 40 stores and oversaw the brand’s national wholesale and community presence in ANZ. Team development The LSKD team prides itself on actively creating a learning culture that encourages collaboration and accountability.

Planning 265

Planning Drop-Shipping Customer Experience Wholesale 265

Retail TouchPoints

NOVEMBER 9, 2023

It wouldn’t be precisely accurate to count Bookshop.org among the successful conquerors, since its 1% market share of print book sales is dwarfed by Amazon’s approximately 50% (by some estimates, it’s even more). They grew from 15% of the market to over 50% , meaning one out of every two books were sold by Amazon.

Shopping 298

Shopping Fulfillment Accounting Promotions 298

Retail TouchPoints

MAY 5, 2021

The COVID-induced ecommerce boom of 2020 saw online sales climb across almost all categories last year, including some unexpected ones. Of course, there are reasons why certain kinds of products haven’t been as quick to become ecommerce mainstays — mailing a live tree will never be as simple as shipping at T-shirt, for example.

Returns 278

Returns Consumer Marketing Comparison Shopping 278

Inside Retail

MARCH 15, 2023

Looking back, the pandemic highlighted the importance of having robust and flexible supply chains, and retailers have been forced to rethink their supply chain strategies and invest in new technologies to be dynamic, nimble and agile to evolving market conditions. per cent in 2020 to 72.2 One example is Havaianas.

Drop-Shipping 130

Drop-Shipping Fulfillment Shipping Fashion 130

Retail TouchPoints

DECEMBER 3, 2020

Retailers and industry experts have been forecasting a 2020 holiday season dominated by ecommerce almost since the world started taking COVID-19 seriously, and results from “Cyber Weekend,” or BFCM (Black Friday/Cyber Monday), effectively made their case. Mobile continued strong on Cyber Monday, accounting for 37% of that day’s sales.

Drop-Shipping 177

Drop-Shipping Consumer Merchant Services Shipping 177

Retail TouchPoints

OCTOBER 21, 2021

But seller uptake was slow — at the end of 2020, Google Shopping had approximately 8,000 sellers, according to Marketplace Pulse. In July 2020 Google eliminated commissions and fees , making it free for merchants to not only list their products on Google but also to highlight deals and discounts. digital ad revenue (up from 7.8%

Merchant Services 298

Merchant Services Advertising Shopping Drop-Shipping 298

Retail TouchPoints

SEPTEMBER 28, 2020

Seasonal hiring provides a window into retailers’ priorities, and 2020 demonstrates both the COVID-19-powered growth in ecommerce and the need to operate stores and supply chains safely. More and more, retailers’ last-mile efforts are tied in with shipping and delivery companies. Fulfillment Crunch Will Affect Delivery Cutoff Dates.

Fulfillment 305

Fulfillment Department Stores Shipping Planning 305

Retail TouchPoints

SEPTEMBER 9, 2020

COVID-19 has accelerated an already-surging resale market. Studies show how the secondhand market has picked up its pace during the pandemic. According to thredUP ’s 2020 Resale Report , “online thrifting is a bright spot in the broader COVID retail slump. The number of new consignors increased 27% during that period.

Jewelry 209

Jewelry Drop-Shipping Consumer Accounting 209

Retail TouchPoints

MARCH 3, 2022

In fact, 42% of consumers now expect two-day shipping for every online purchase they make, and 77% are more likely to purchase an item if it can be delivered in two days or less, according to Ware2Go research. By 2027, the global last mile delivery market is expected to reach more than $200 billion , nearly double what it was in 2020.

Advertising 242

Advertising Marketing Grocer Customer Experience 242

Inside Retail

FEBRUARY 7, 2022

Through an Instagram account called ‘Outta The Gloss’, the group detailed their grievances and urged a boycott. The company had laid off 200 retail staff after permanently shuttering all of Glossier’s bricks-and-mortar stores in 2020 due to the pandemic. Allegations of racism and toxic work culture. Social media darling no more.

Wholesale 130

Wholesale Accounting Advertising Shipping 130

Retail TouchPoints

JUNE 10, 2020

Due to the coronavirus, retailers saw a drop in returns abuse in the early part of 2020, driven primarily by the drop in transactions overall. Wardrobing has a negative impact on the merchants — driving up shipping and replacement costs while also impacting what can be returned and sold at full price.

Returns 152

Returns Merchant Services Drop-Shipping Accessories 152

Retail TouchPoints

AUGUST 23, 2021

Retailers need to feel confident that they can offer their customers a quality experience and pivot promptly to new solutions, especially if there is a disruption in the market. claimed to continue operating normally in the wake of COVID, and their expected revenue changes compared to pre-COVID 2020 projects were -15.3%.

Payment Services 264

Payment Services Location Customer Experience Management 264

Retalon

OCTOBER 8, 2020

Your ability to market your brand atrophies. In reality, only 20% of your SKUs will account for 80% of your profit. Consolidation and shipping timing also applies to products flowing from your distribution centers to your stores. But those small-quantity orders are more expensive and more expensive to ship.

Markdowns 41

Markdowns Inventory Management Promotions Planning 41

A1 Retail

JULY 2, 2021

The global ecommerce market is expected to continue to grow in 2021, illustrating that there is a strong a market for cross-border ecommerce. As the COVID-19 pandemic brought much of the economy to a halt in early 2020, cross-border ecommerce proved to be a bright spot compared to the growing uncertainty in other industries.

Payment Services 98

Payment Services Checkout Shipping Consumer 98

Retail TouchPoints

JANUARY 26, 2022

Concurrently, the summer of 2020 brought the highest number of new business applications in the past 15 years, and this trend has continued, with Americans filing a record 1.4 These chargebacks are automatically deducted from merchants’ accounts, leading to lost revenues, sunk shipping costs and potential merchandise shortages.

Merchant Services 269

Merchant Services Payment Services Shipping Accounting 269

365 Retail

MARCH 21, 2022

It carries around 15% of all freight in and out of the UK, more than 2,000 businesses use its services and it operates a third of the cross channel ferry market. ‘At At the beginning of 2020, P&O operated nine major freight routes with 350 departures a week operating 16 vessels. Last year it shipped 2.2

Shipping 62

Shipping Accounting Returns Planning 62

Retail TouchPoints

AUGUST 16, 2021

market saw over $400B in returns in 2020. This was rendered possible as retailers and brands offered low-cost shipping, unlimited holding periods and easy returns. By some accounts, the costs associated with returns can be over 8% of the total sales in consumer goods. But don’t stop there.

Returns 336

Returns Drop-Shipping Consumer Apparel 336

Inside Retail

AUGUST 15, 2021

From a market perspective, the increase in people spending time at home over the last year has resulted not only in an e-commerce boom, but an increase specifically in those buying products that help make their home a sanctuary. In the middle of 2020, we raised $1.25 I think that’s also true in Australia.

Customer Experience 130

Customer Experience Planning Shipping Accounting 130

Inside Retail

APRIL 28, 2021

billion (US$10 billion) in 2020. Shipments to US shoppers typically take 10 to 15 days, as products are first shipped from China to a warehouse in Los Angeles, before being sent out via the regular post. However, it should really have known that such a symbol would not be well-received in markets not familiar with its background.

Fast Fashion 162

Fast Fashion Fashion Target Market Consumer 162

365 Retail

NOVEMBER 25, 2021

The move comes as the grocer published its accounts for the year to end of February at Companies House, showing how it benefitted during the pandemic from is position as an “essential” retailer. million loss a year earlier, according to the accounts. Sales jumped 12% to £7.7 billion and pre-tax profits hit £9.8 million after a £25.2

Grocer 62

Grocer Supermarket Accounting Shipping 62

Retail TouchPoints

JULY 10, 2020

Shoppers making online purchases in new categories are valuable targets, but the search advertising space was growing increasingly crowded even before the pandemic caused a surge in online shopping, according to Sidecar’s 2020 Benchmarks Report: Google Ads in Retail. in 2019 as marketers made better use of their money.

ATS 193

ATS Drop-Shipping Advertising Shopping 193

Retail TouchPoints

JUNE 29, 2020

And according to a May 2020 Mintel Report , while 43% of consumers say they are shopping direct-to-consumer more than last year, the large CPGs are lagging behind and not capturing their share of growth. On average , large CPG companies have shares in physical stores that are 5%-10% higher than online market shares.

Consumer 289

Consumer Wholesale Management Shipping 289