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Coles pockets $1 billion profit as Smarter Selling pays off

Inside Retail

per cent and in 2019 it was 3.4 As their Ocado automated fulfilment centres come on line, we can expect greater growth and penetration of online.”. In 2020, it was just 3.8 per cent ,” he said. Similarly, online liquor performed strongly, with 79 per cent sales growth to $110 million. “It IBISWorld indicated 13.7

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Want to Know the Holiday Season’s Top Trends? Look at Back-to-School for Insight

Retail TouchPoints

This will help them prepare their omnichannel fulfillment operations and ensure items get to customers in the most efficient, and profitable, way possible. We have high demand and low supply, so there are fewer markdowns now,” Kotlyar added. “I That means communication with the consumer, not markdowns.

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Preparing for the Rise in Online Retail Returns

Retail TouchPoints

Returns are increasing labor costs due to inspection and restocking time and often cause markdowns, out-of-stock and logistics expenses to increase. A 2019 study found that 46% of returns were attributed to the “wrong size, fit, or color.” Retailers can also create a return policy that avoids waste.

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Retailers: Leverage AI For A Greener Planet And Greener Financial Statements

Retalon

And retailers are rushing to offer new fulfillment options, like “buy online, pick up in-store” (BOPIS), curbside pickups, cashless checkouts, drop-shipping, mobile shopping and more. Increased Carbon Footprint: The shift to “next-day” e-commerce has increased the logistics associated with fulfilling an order and accepting returns.

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Personalization vs. Consistency in the Retail Customer Experience

Retalon

How can you juggle concerns like forecasting, inventory management, distribution, fulfillment, and more against the growing demand for personalization, all while continuing to create the consistent experience customers expect? From a Customer side, nobody likes being bombarded by ads & products they don’t want or need.

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7 Indicators You’re Managing Bad Inventory (and How to Fix It)

Retalon

Drastic Markdowns. Last minute markdowns that offload stock at a loss. Inventory storage, overstock management, ROI lost to markdowns, even lost sales due to stockouts, are all tangible costs of bad inventory. Indicators you’re managing bad inventory. A low rate of inventory turnover. No room for in-demand inventory .

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Retail AI & Predictive Analytics Blur the Line between Bricks and Clicks

Retalon

What do consumer purchasing habits look like, and how streamlined is your fulfillment process? You can also beef up fulfillment options so that customers can pick-up in local stores or ship directly from other stores, mirroring the convenience of online ordering. – Promotions, event and markdowns. – and more.