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Solving the Shopping Mall ‘Identity Crisis’ with Community Data and Careful Curation

Retail TouchPoints

Malls were once the nucleus of “shopping culture.” But many shopping malls have endured an identity crisis. Coresight also found that traffic at top-tier malls was up 12% in 2022 over pre-pandemic 2019 levels, while traffic was up 10% at non-top-tier malls. For example, you don’t always have to place a Michaels next to a Lowe’s.

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Myer’s latest trading update is a testament to putting the customer first

Inside Retail

Our focus remains on seeking to drive further and sustainable cost efficiencies and inventory management,” he added. The customer-first plan was introduced back in 2019 and remains the centrepiece of the company’s strategy to deliver for all its interested parties.

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Ubers Eats Enhances Customer Experience with Extended Ordering Hours, Live Tracking

Retail TouchPoints

Some of the planned improvements include barcode scanning, more efficient inventory management, easier options for adding product images and real-time support to fix any issues that come up. Cornershop, which Uber acquired from Walmart in 2019, was a key element of Uber Eats’ expansion from restaurant into grocery delivery.

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Preparing for the Rise in Online Retail Returns

Retail TouchPoints

This year the powerful combination of the special sale dates in Q4 (like Target, Amazon and Walmart holding October Black Friday events) and an increase in ecommerce holiday shopping means that this upward trend for returns will continue. Below are some considerations to prepare for the peak shopping season and the post-holiday return influx.

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#RSP22: Everything You Need to Know About Holiday 2022

Retail TouchPoints

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

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E-commerce growth driving Dexus industrial real estate demand

Inside Retail

Many of them are making investments into the additional distribution space to cater for last-mile fulfilment as well as to house extra inventory to protect against shortages. Without the chains or the shops on the ground to be able to help with fulfilment and returns, it all has to come back to warehouses and warehouse hubs.”.

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5 Real-World Ways 5G Will Transform Retail

Retail TouchPoints

This ultra-fast connectivity — when paired with other technologies such as IoT, computer vision or cloud computing — will enable everything from virtually enhanced, personalized in-store shopping to real-time planogram compliance to up-to-the-second SKU-level supply chain tracking. Enhanced, Personalized In-Store Shopping.