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Michaels Prepares Marketplace Offering to Offer More Than ‘Just Coupons and Discounts’

Retail TouchPoints

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment. Moore’s stores and intellectual property during the company’s 2019 bankruptcy. Michaels gained access to some of A.C.

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Treat Returns as a Competitive Advantage that Increases Customer Lifetime Value

Retail TouchPoints

The popularity of online shopping has created enormous opportunities to reach new customers, but this has come at a cost. Exacerbating the situation, these same shops lost $10.30 When customers know they can get their money back easily, they’ll shop confidently with an unfamiliar merchant and spend more.

Returns 306
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Salesforce’s Top 5 Predictions for Holiday 2022

Retail TouchPoints

We’re already seeing online shopping demand level off , with consumers finding a new balance between digital and physical channels. In fact, Salesforce has already predicted that the modest growth of the 2021 holiday shopping season could foreshadow this year , with Q1 data showing a 3% YoY decrease in global digital sales.

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How Retailers Can Make Effective Changes for Better Logistics Operations

Retail TouchPoints

In November and December, Adobe Analytics reported that online shopping grew 32.2% from 2019, totaling $188.2 This massive increase put significant strains on the supply chain as well as shipping and delivery. Here’s a look at three ways retailers can make effective changes for better logistics operations.

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Consumers Turn to BNPL, BOPIS to Cope with Rising Prices and Supply Chain Uncertainty

Retail TouchPoints

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. Holiday shopping insights from the Adobe Digital Economy Index predict that ecommerce will become even more ubiquitous, with U.S.

Consumer 264
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Preparing Retail Supply Chains for a Post-COVID World

Retail TouchPoints

Delivering on Promise and Your Fulfillment Options. At the moment it is hard to accurately determine how much digital sales will drop (if at all), and whether this drop will be more than compensated for by an uptick in in-store sales. Many retailers are struggling to make the plethora of new fulfillment options profitable.

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Three senior retail leaders weigh in on the state of supply chains in 2023

Inside Retail

Increases in cost of shipping both for raw materials inbound to Brazil plus outbound finished goods to our markets were a big factor for some of 2021 and much of 2022, but things have mostly normalised now,” he added. As shipping rates reduce it is important for businesses to have a dynamic view on their costs,” he elaborated.