2019 Customer Experience Markdowns Retail Trends 
Indigo 9 Digital
SEPTEMBER 7, 2022
Under this model brands have more control over merchandising, pricing and the customer experience. With more pricing control brands can offer more merchandise at full price, avoiding markdowns which are thought to negatively impact a luxury brand’s image. Retail is not dying, but it’s evolving and reinventing.”
Indigo 9 Digital
SEPTEMBER 1, 2022
In many of these arrangements the retailer hosts the marketplace and instead of buying the inventory from the brand the brand is responsible for it and a retailer like Marks & Spencer pays a commission on every sale. It is also focusing on improving the customer experience across its website and app.
Expert insights. Personalized for you.
98 
Let's personalize your content