Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. 3 shopping day in 2019. It changed consumer behavior and resulted in new buying habits.”

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Retail TouchPoints

FEBRUARY 10, 2021

The stores would include integrated online-to-offline capabilities as part of a digitally empowered phase of Nike’s Consumer Direct strategy , the Consumer Direct Acceleration. Consumers get a high degree of flexibility to discover the best of Nike, online or in-store, at their own pace.

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Retail TouchPoints

OCTOBER 13, 2021

Currently the brand is offsetting its carbon and plastic footprints while taking steps to eliminate 80% of plastics from its shipping and supply chain by 2022. SoftBank Vision Fund 2 is the second institutional investor to back Vuori, following Norwest Venture Partners, which invested in the company in 2019.

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Retail TouchPoints

NOVEMBER 10, 2021

Consumers can directly search the Borrow collection or discover items available for rental browsing the website. Customers can return the items at the end of the rental period with free shipping and dry cleaning, continue to rent for a daily fee or purchase the item at a discount.

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Retail TouchPoints

SEPTEMBER 2, 2022

Newly developed freight booking tools have made it easier and more efficient to book containers on large cargo ships, thereby reducing the need for air freight, which is generally seen as producing a larger carbon footprint. Shipping companies can obtain information through GPS tags to help locate containers and ships in real time.

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Wiser

JANUARY 18, 2019

To learn more about the changes consumers are looking for in the coming year, Wiser has surveyed over 2,400 of our mobile app users about their 2019 shopping preferences. Their responses could help you improve sales and meet more consumer expectations in this digital age. 2019 Shopping Trends. This year is no different.

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Inside Retail

JUNE 19, 2022

“We’re finding more customers in the millennial age group are interested in secondhand clothing, rather than brand new, so we’re evolving our business model to actually resell the returns that we’re getting,” Sam Wood, Azura Fashion Group’s CEO, told Inside Retail. Luxury’s discount problem. However, Wood saw an opportunity.

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Inside Retail

JANUARY 31, 2023

Late last year brought a symbolic event in the athletic footwear business in China: it was the return of the Shanghai Marathon, scratched in 2021, which attracted a record 18,000 runners and was won, both in the men’s and women’s divisions, by Chinese athletes. In 2019, Nike sold US$6.2 For its latest reporting quarter.

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Retail TouchPoints

AUGUST 1, 2023

External economic factors, such as fluctuating interest rates, an unpredictable housing market and persistent inflation have prompted consumers to rethink their spending habits. Faced with shifting economic and consumer dynamics, retail leaders strive to unlock strategies that turn losses into profits. In 2019, it declined to 6.7%

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Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Regardless, these communications will be crucial to whether holiday customers return throughout 2021. Consumer Expectations are Higher. Nine out of 10 consumers expect proactive updates on the progress of their packages.

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Retail TouchPoints

MAY 5, 2021

Propelled by new technologies and heightened consumer demand, some segments that had been slower to gain traction online finally moved into the digital fast lane — cars , adult beverages and even trees , to name just a few. billion compared to roughly $3 billion in 2019, according to data from IWSR.

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Retail TouchPoints

JUNE 15, 2021

As more consumers are vaccinated and COVID restrictions begin to ease, the key questions many retailers will be asking are what will consumers want to buy, and how can they make sure they have the right product, in the right place, as consumers start to resume some of their pre-pandemic activities? Know Where Your Product is.

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Retail TouchPoints

JULY 26, 2022

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. We’re already seeing online shopping demand level off , with consumers finding a new balance between digital and physical channels. Loyalty Shifts to Value.

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Inside Retail

JULY 25, 2021

Historically, the art world has been synonymous with exclusivity and for the most part, inaccessible to a mass consumer base,” Tom Woodger, vice president of cultural marketing at StockX, told Inside Retail. “In billion globally in 2019, or just over 7 per cent of the overall art market. The rise of the art-lennial.

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Retail TouchPoints

NOVEMBER 10, 2020

While this figure is down $50 from 2019, given 2020’s overall uncertainty, such a slight decline would represent a significant victory. Adding to the overall shipping volume will be those consumers who would normally have purchased a gift in-store and brought it to the recipient themselves.

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Retail TouchPoints

MAY 26, 2022

It’s the question that’s on every retailer’s — and not a few consumers’ — minds: When will global supply chains flow freely once more? Inflation can certainly reduce demand as prices rise, but it also can encourage consumers to buy now before prices go up even higher. trillion ) or January 2019 ( $4.4 trillion ).

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Retail TouchPoints

SEPTEMBER 12, 2022

But new direct-to-consumer (DTC) brands like Sundays are designed to streamline the process and develop multipurpose products that can adapt as consumers’ needs change. Sundays was founded in November 2019 by Barbora Samieian, Noah Morse, Sara Samieian, and Moe Samieian Jr., We love doing this for a few reasons,” Samieian said.

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Retail TouchPoints

MARCH 17, 2021

from 2019, totaling $188.2 This massive increase put significant strains on the supply chain as well as shipping and delivery. Even though retailers’ shift to all (or mostly) ecommerce came abruptly last March, consumers still felt the effects of the disrupted supply chain months later.

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Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). In fact, McNamara noted that Mastercard predicts a comeback for Black Friday 2022, with total sales exceeding 2019 results.

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Inside Retail

MARCH 27, 2022

While the platform’s revenue plunged to almost zero in 2020 due to weddings and other events being cancelled, demand has surged back in recent months, and transaction levels this month are almost triple what they were in March 2019. In this way, it’s more like Airbnb than rental sites like GlamCorner and Rent The Runway. Where to next?

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Retail TouchPoints

APRIL 18, 2023

After years of degrading consumer trust in platforms, brands and the influencers they hire, Agha’s premise is that his TikTok-esque social commerce platform — which features product reviews only from real, authenticated shoppers — will power the next wave of ecommerce discovery and online community. Here’s how he’s doing it.

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Inside Retail

JULY 14, 2021

Preet said the pandemic has accelerated digital adoption for consumers and businesses alike. Customers in Sydney will be able to get free express delivery on all orders which are worth more than $50, and will enjoy free 60-day extended returns. The company also introduced drone delivery in 2019. Data shows 30.97

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Inside Retail

SEPTEMBER 6, 2022

In addition to the data element, Kore believes brands will benefit from better conversion rates and increased loyalty, since customers will be incentivised to buy products that have a high return on investment. The platform is doing triple the volume it did in 2019, its last normal trading year that wasn’t affected by Covid-19 lockdowns. .

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Inside Retail

MAY 9, 2022

Costs are rising at an uncomfortable rate and business owners who try to hang on for pre-pandemic conditions to return will be waiting a long time. Consumer expectations may differ from economic reality. If consumers don’t like a product or service, it won’t make money regardless of its price. Are my costs bringing benefits?

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Retail TouchPoints

NOVEMBER 16, 2020

While wearable tech developed by Google, Apple and others is still in development, sensors used in modern iPhones have already brought usable tech into consumers’ pockets. Fashion comprises the largest segment of ecommerce retail, with a market size of over $500 billion in 2019.

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Inside Retail

JANUARY 25, 2023

While there are some mitigating factors – including a robust performance during the consumer boom of last year and some unfavourable exchange rates – the dip takes a little of the shine off what has been a year of reasonable progress for the denim giant. Compared to the same period in 2019, revenue increased by a modest 1.9

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Retail Focus

APRIL 7, 2022

For many independent retailers in the UK, 2020 hid a lot of the post-Brexit trading cracks as their domestic sales skyrocketed during periods of lockdown when consumers were forced to stay at home and took to shopping more online. Chris White, Head of Delivery, fulfilmentcrowd. Simplifying the schemes available.

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Inside Retail

JUNE 29, 2022

Shopee opened for business as a consumer-to-consumer (C2C) marketplace in the first quarter of 2015 and evolved into a hybrid B2C/C2C business model that by late 2019 was growing fast. Some have lost patience and deserted the ship. billion in 2019 to -US$2.6 How much longer will investors have to wait? on 24 June.

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Indigo 9 Digital

JANUARY 11, 2023

When you shift activities consumers used to complete on their own to a retailer, someone has to pay for it. If getting the order to you is expensive what about returns? This process of ordering and returning goods is very expensive. million on “refunds, returns, and discounts”. By Tricia McKinnon eCommerce is expensive.

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Inside Retail

NOVEMBER 4, 2021

Strandbags is gearing up for a big few weeks of online shopping as consumers snap up steeply discounted products during its Click Frenzy and Black Friday sales. The main goal of the project was to bring Strandbags’ digital offering up to speed with consumer expectations. New look and feel.

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Retail TouchPoints

OCTOBER 21, 2021

In the world of ecommerce, Google is a bit of an anomaly: while a relatively minor player in the marketplace landscape compared to giants like Amazon and eBay , it is at the same time central to the shopping journeys of millions of consumers every day. We’re Not a Retailer, We’re Not a Marketplace’.

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Retail TouchPoints

OCTOBER 29, 2020

Economists are predicting a flat or modest increase in holiday sales compared to 2019, but they expect a big increase in online holiday shopping. vs. 2019, when sales amounted to $145 billion. Consumers love it because they avoid shipping fees and delays, since the goods are often available within an hour of making an order.

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Independent Retailer

FEBRUARY 24, 2022

The return of in-person shopping, alongside continued growth of ecommerce sales, proved 2021 to be one of the most successful retail years to date. In fact, there are certain services that consumers still prefer to go in person for, like product discovery and curbside pickup, so keeping a physical presence is essential.”.

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Retail TouchPoints

AUGUST 11, 2020

Consumers are getting harder and harder to impress. Since early 2019, Lancôme’s augmented reality experience for trying on different lipstick shades has been my front-runner as an innovative, engaging customer experience. The bar for what makes a standout customer experience (CX) is rising every year.

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Inside Retail

AUGUST 13, 2023

As consumers actively seek out more experiential retail engagement, brands are increasingly looking for ways to integrate digital signage in stores. Early adaptations of digital signage were often very much about replacing print to get a return on investment, with Lotteries Corporation, a great example.

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Hyken

DECEMBER 17, 2021

When the leftover turkey has been stowed away in the fridge and the football game has wrapped up, consumers will turn their focus to their holiday spending. Not only is there a desire to spend among consumers, but we’re seeing the holiday shopping season is critical for SMBs to meet their business goals. Offer Competitive Discounts.

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Mass Relators

JANUARY 17, 2022

“Shoppers were eager to secure their gifts ahead of the retail rush, with conversations surrounding supply chain and labor supply issues sending consumers online and to stores in droves,” said Steve Sadove, senior advisor for Mastercard and former chairman and chief executive officer of Saks Inc. in 2019. . in 2020 and 14.6%

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