Retail TouchPoints

AUGUST 19, 2021

Back-to-school surveys across the retail sector point to a strong season, spurred by pent-up consumer demand. Jeff Orschell, EY’s Americas Consumer Retail Leaders, noted that global data as well as the firm’s consumer research point to demand remaining elevated, despite the uncertainties. ADDITIONAL LISTENING: 2.

ATS 299

ATS Markdowns Consumer Social Commerce 299

Retail TouchPoints

NOVEMBER 8, 2022

But the truth is that we live in an increasingly “instant gratification hustle culture,” where consumers know precisely what they want and have high expectations. Using AI for search, merchandising and personalization is necessary to deliver a great customer experience and provide consumers with what they want.

Returns 286

Returns Markdowns Inventory Management Customer Experience 286

Inside Retail

AUGUST 17, 2021

per cent and in 2019 it was 3.4 As their Ocado automated fulfilment centres come on line, we can expect greater growth and penetration of online.”. The Coles boss is optimistic about 2022 and hopeful that vaccinations will normalise consumer shopping behaviour and migration. “In In 2020, it was just 3.8 per cent ,” he said.

Supermarket 246

Supermarket Net Profit Markdowns Checkout 246

Retalon

JUNE 11, 2021

The retail and consumer packaged goods (CPG) supply chain sector has been abruptly disrupted by the global pandemic. Consumers expect to seamlessly interact with brands and retailers across multiple channels, such as brick-and-mortar, social media and e-commerce. Reducing fulfillment options decreases the level of customer service.

Fulfillment 41

Fulfillment Drop-Shipping Markdowns Returns 41

Retalon

AUGUST 16, 2019

In any business undertaking that caters to a consumer marketplace, there are two major challenges – delivering an experience that feels personalized to shoppers, while simultaneously creating a consistent experience across retail locations and channels so that customer can enjoy the comfortable familiarity of your brand.

Customer Experience 32

Customer Experience Fulfillment Markdowns Consumer 32

Retalon

AUGUST 20, 2019

The internet has indisputably created new opportunities for retailers to reach consumers. This has spurred a lasting debate about whether or not brick-and-mortar stores will remain relevant as more and more consumers subscribe to the convenience of shopping online. – Consumer preference. – Tangible interactions (i.e.

Fulfillment 32

Fulfillment Comparison Shopping Markdowns Promotions 32

Retalon

AUGUST 16, 2019

Any business that caters to a consumer marketplace deals with 2 common challenges. It’s a balancing act that grows more challenging as the retail industry continues to evolve, increasing consumers options and placing pressure on retailers to accommodate them. This balance act can prove to be very tricky.

Fulfillment 32

Fulfillment Customer Experience Markdowns Consumer 32