2019 vs 2020 vs 2021: How has Covid impacted Christmas?
Inside Retail
DECEMBER 20, 2021
If you cast your mind back to 2019, Christmas was business as usual. “E-commerce The interesting thing is we started to see a few retailers starting Black Friday and Cyber Monday a few days earlier and starting to pull some of that early customer engagement into their pipeline,” observed Ioakim. E-commerce was on a steady rise.
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