Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. share of ecommerce payments. of ecommerce spend.

Merchant Services 290

Merchant Services Payment Services Checkout Accounting 290

Retail TouchPoints

JUNE 15, 2022

Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase. Microsoft it is reportedly testing out a new retail marketplace in the U.S.

Merchant Services 296

Merchant Services Shopping Payment Services Advertising 296

365 Retail

APRIL 27, 2023

It’s fair to say that self-service checkouts are not universally popular with shoppers. The biggest reason is the irritation we experience when the process doesn’t work smoothly, particularly from the ‘unknown items in the bagging area’ Many of us have felt this frustration at the grocery store.

Checkout 52

Checkout Payment Services Supermarket Point of Sale 52

Inside Retail

JANUARY 10, 2024

The world’s largest retailer shared expansive plans for the future of retail at the recent Consumer Electronics Show (CES 2024), focusing on adaptive retail strategies that encompass realms of customers, workforce and society. It’s essentially a ‘Virtual Try-On’ service that becomes a social experience.

Shopping 222

Shopping Payment Services Social Commerce Checkout 222

Retail TouchPoints

JULY 7, 2020

E-Commerce spending has grown by more than 30% , cementing consumer expectations for flexibility, choice and convenience. As we move forward, these capabilities are critical for all retailers: Accept Contactless Payments. In 2019, the global contactless payments terminal market was valued at $13.23 Traditionally, U.S.

Merchant Services 196

Merchant Services Payment Services Point of Sale Consumer 196

Retail TouchPoints

MAY 13, 2021

PayPal has acquired ecommerce returns solution Happy Returns as it continues to expand beyond payments, with the aim of becoming a “digital commerce enablement engine.” PayPal has been an investor in Happy Returns since 2019. Terms of the deal were not disclosed.

Merchant Services 155

Merchant Services Returns Payment Services Checkout 155

Retail TouchPoints

JUNE 3, 2020

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini.

Payment Services 230

Payment Services Checkout Kiosk Consumer 230

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. Data will fuel the shift to digital, according to expert contributors to the recent Retail TouchPoints (RTP) webinar, Analyzing The Shift To Digital From 7,000 Marketers And 1B Consumers Worldwide.

Marketing 256

Marketing Consumer Checkout Customer Experience 256

Retail TouchPoints

APRIL 18, 2023

I 100% believe that in five years, people are not going to go to a website that has a list of products and search it and add to cart and checkout,” said Agha, Founder and CEO of Flip in an interview with Retail TouchPoints. Consumers were paid $20 (in cash) to come in, try out products and film a review in the studio.

Marketing 257

Marketing Payment Services Beauty and Health Fulfillment 257

Inside Retail

NOVEMBER 2, 2021

Demand for online alcohol services has grown significantly in recent years, particularly during the pandemic when bars and restaurants were closed. Government tax receipt data showed a 3 to 5 per cent increase in alcohol sales in Germany, the UK and US in 2020 compared to 2019. Off-premise sales, such as e?commerce per cent. “The

Payment Services 243

Payment Services Checkout Consumer Fashion 243

I Vend

MARCH 14, 2023

Yet in fact, the backlash to lockdown is that many of the consumers who were forced online are now desperate to get back to human-based and personal shopping. When the National Retail Federation surveyed consumers, 45% * of respondents said they preferred in-store shopping, compared to just 28% who prefer online.

Shopping 97

Shopping Point of Sale Payment Services Checkout 97

Inside Retail

NOVEMBER 4, 2021

Strandbags is gearing up for a big few weeks of online shopping as consumers snap up steeply discounted products during its Click Frenzy and Black Friday sales. The main goal of the project was to bring Strandbags’ digital offering up to speed with consumer expectations. New look and feel.

Payment Services 147

Payment Services Checkout Shipping Planning 147

Inside Retail

FEBRUARY 8, 2022

Here, three different retailers discuss the changing consumer mindset and the unique challenges of rental companies. That was my least favourite of all the options, as the assembly process was a nightmare and the quality always made me feel like I was in a temporary home. How does the production and design process work?

Payment Services 130

Payment Services Fashion Returns Customer Experience 130

Inside Retail

AUGUST 12, 2021

Southeast Asia’s leading online fashion and lifestyle retailer offers customers a world of payment options and a seamless shopping experience. Now, consumers who shop Zalora will have the ability to pay with any of their preferred local payment solutions at online checkout as part of a seamless shopping experience.

Merchant Services 130

Merchant Services Payment Services Checkout Fashion 130

Independent Retailer

FEBRUARY 24, 2022

According to more than 5,000 adults who took part in the most recent ClearSale State of Consumer Attitudes, Fraud and CX report, these false positives, or false declines, happened more often since the start of the pandemic. and Australia said they experienced online payment fraud between March 2020 and March 2021.

Merchant Services 90

Merchant Services Payment Services Checkout Consumer 90

VMS

NOVEMBER 3, 2021

(PRESS RELEASE) EuroCIS, the leading trade fair for retail technology, will take place from February 15 – 17, 2022 in Halls 9 and 10 at the fairgrounds in Düsseldorf, Germany Leading topics will be customer centricity, analytics, payment, connected retail and seamless store. Exhibitors can still register online at www.eurocis.com/2330.

Returns 52

Returns Payment Services Supply Chain Management Visual Merchandising 52

Retail TouchPoints

JUNE 8, 2022

and by 10% from 2019 to 2020 in the EU. As the retail industry starts to return to normal in 2022, merchants around the world continue to respond to changing consumer behavior by embracing adaptability with open arms, in addition to being increasingly open to new technologies as part of their long-term strategies.

Merchant Services 226

Merchant Services Payment Services Consumer Checkout 226

Retail TouchPoints

JUNE 8, 2022

and by 10% from 2019 to 2020 in the EU. As the retail industry starts to return to normal in 2022, merchants around the world continue to respond to changing consumer behavior by embracing adaptability with open arms, in addition to being increasingly open to new technologies as part of their long-term strategies.

Merchant Services 223

Merchant Services Payment Services Consumer Checkout 223

Retail Geek

NOVEMBER 29, 2023

Consumers were patient, waiting for attractive deals, while retailers managed their inventory and discounting strategies well. They discuss the potential impact of mobile wallets on shopping behavior and note that BNPL resonates with new consumers and has replaced layaway. billion consumers are shaping shopping trends.

Merchant Services 69

Merchant Services Payment Services Consumer Shopping 69

Retail TouchPoints

OCTOBER 15, 2020

Even before the pandemic completely upended the world economy, how consumers shopped had been changing — and mobile devices were at the forefront of that change. Mobile devices have become powerful payment instruments, on the way to replacing traditional cards for in-store purchases in many markets around the globe.

Payment Services 131

Payment Services Planning Accounting Loss Prevention 131

Retail TouchPoints

JULY 6, 2023

As far back as 40 years ago multiple companies have tried to make “interactive television” a reality, beginning with Warner’s QUBE in 1977 and followed by GTE’s mainStreet , Time Warner’s Full Service Network and Bell Atlantic’s Stargazer. When we do that, if even 5% of consumer transactions move on to television, that is a massive market.

Checkout 308

Checkout Payment Services Shopping Consumer 308

Retail TouchPoints

JANUARY 14, 2022

With the increase of mobile wallets and more consumers hopping on the e-gift card bandwagon, merchants must practice a heightened sense of vigilance around issues of gift card fraud. Here’s some insight as to how merchants and consumers can avoid scams and gift card fraud: Consumer vs. Merchant. growth we saw in 2019.

Merchant Services 320

Merchant Services Payment Services Management Accounting 320

Retail Geek

FEBRUARY 19, 2021

in 2019 E-commerce grew 32% to $792B in sales, vs 15% growth in 2019 E-commerce was 14% of all retail sales (vs 11% in 2019) Jason wrote a detailed recap of 2020 in Forbes: 2020: Not Quite Retail Apocalypse, But Great For E-Commerce. percent good, well 2019 retailgeek rude 3.5% versus 3.5% Walmart Earnings. for the year.

Merchant Services 60

Merchant Services Payment Services Fulfillment Home Furnishings 60

Retail TouchPoints

JULY 27, 2020

While customer loyalty remains a top priority for executives, less than half believe their current approach is effective, according to a Mastercard-sponsored Harvard Business Review Analytic Services (HBR-AS) report of more than 400 executives globally. Cyber Security Flexes To Meet An Evolving Threat .

Retail Trends 149

Retail Trends Payment Services Checkout Sporting Goods 149

Rangeme

AUGUST 3, 2021

Time-starved consumers welcome innovations that offer efficiency and ease, elevating a weekly habit into a pleasant experience. Adopting grocery tech can give retailers a competitive edge by satisfying consumers’ needs and earning their loyalty. Online grocery shopping gives consumers omnichannel options to boost customer satisfaction.

Payment Services 52

Payment Services Fulfillment Checkout Grocer 52

I Vend

JANUARY 20, 2021

Cloud-based POS systems process and store transaction data online while an on-premise POS system stores data locally on the retailers store server. billion in 2019 and is expected to grow at a CAGR of over 27% from 2020 to 2026. It makes the entire process a lot simpler, making it easier to setup and manage for retailers.

Payment Services 98

Payment Services Social Commerce Checkout Fulfillment 98

Retail Geek

AUGUST 29, 2023

Jason: [25:55] Well I mean a number of things so maybe just super high level what’s exciting to me like obviously a lot of this information about the business was not, publicly available so in the process of going public in issuing S1 they suddenly reveal a lot of things and they reveal things about.

Merchant Services 52

Merchant Services Grocer Advertising Payment Services 52

Retail Geek

JULY 30, 2021

6:00] Um Extended the the new visual merchandising approach to to the Staffing and store operations yet so maybe a work in progress. In-store pickup was was much more prominent with like a dedicated area for for Bo p**s pickups in the front of the store you could do self checkout with scan and go using the mobile app and there was a lot of.

Visual Merchandising 105

Visual Merchandising Payment Services Advertising Merchant Services 105

Retail Geek

JUNE 13, 2022

5:15] Another hobby of I guess it was a shared one is we like to coin phrases, one of the ones that I coined was Zero friction addiction so when consumers have these low-friction experiences not only are they great.

Fulfillment 52

Fulfillment Shipping Merchant Services Advertising 52

Retail Geek

JANUARY 22, 2021

5% of retail in 2019, could be 8-10% in 2020 (as measured by IRI, for CPG private label). Installment Payments heat up – At least one company is acquired (Affirm, Afterpay, Klarna, QuadPay, Sizzle) Yes (IPO’s). Retailer offers viable health alt insurance option to consumers. Digital grocery wars heat up.

Payment Services 73

Payment Services Drop-Shipping Merchant Services Returns 73

Retail Geek

APRIL 8, 2022

ShopTalk held it’s first in-person show since 2019, May 27-30th in Las Vegas. If it’s off from from 2019 it’s only slightly like maybe they had 12,000 attendees in 2019 so, 10 felt like a big show they had a 650 exhibitors. The show made the move from the Venetian to the Mandalay Bay.

Payment Services 59

Payment Services Merchant Services Consumer Fulfillment 59

Inside Retail

NOVEMBER 1, 2022

Retailers are caught in a tightening vise between soaring cost of goods and heavy competitive pressures, which places their margins increasingly at risk as long as they cannot pass through the costs to consumers in their entirety. There do seem to be a few exceptions, such as processed meat, but these are unlikely to last much longer.

Wholesale 130

Wholesale Payment Services Finance Consumer 130