Retail TouchPoints

MARCH 2, 2023

The platform’s gross merchandise volume (GMV) has been on the decline since 2018 — the company reported $18.2 billion of GMV it logged in the same quarter in 2018. And active buyers also have been declining, with 134 million reported in Q4 2022, down from a peak of 179 million in Q4 2018.

Shipping

Inside Retail

JUNE 19, 2022

“We’re finding more customers in the millennial age group are interested in secondhand clothing, rather than brand new, so we’re evolving our business model to actually resell the returns that we’re getting,” Sam Wood, Azura Fashion Group’s CEO, told Inside Retail. Luxury’s discount problem. Rising opportunity in resale .

Fashion

Inside Retail

FEBRUARY 26, 2023

Customers want a quick, simple, and flexible return process and the peace of mind that if they don’t like an item, they can easily return it. Retailers know that hyper convenience is essential to the e-commerce proposition, and many continue to offer ‘free returns’ to remain competitive. Why do people return goods?

Returns

Retail TouchPoints

AUGUST 7, 2023

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.

Merchant Services

Retail TouchPoints

JANUARY 20, 2022

Those disruptions, and their ripple effects on shipping, distribution and warehousing, are expected to continue for months to come and into 2022, meaning that decentralization will remain a core strategy for ensuring business continuity. Do they invest in automation technology to enhance data-sharing between sales channels?

Merchant Services

Inside Retail

JANUARY 11, 2022

Retailers are now investing significant resources into logistics, deploying the latest inventory management systems, automating warehouses and hiring hundreds of hardworking staff in an effort to pick, pack and ship online orders as quickly as possible. Using this stock to fulfil online orders is known as ship-from-store. .

Shipping

Retail TouchPoints

JULY 10, 2020

However, other retailers proved they could fight back in paid search, where the retail giant’s beauty impressions fell by 20% between the start of 2018 and the end of 2019. Most retailers can’t compete with the company in terms of absolute selection, price or free shipping options, so they have to focus on other sales drivers.

ATS

Retail TouchPoints

FEBRUARY 22, 2021

The company launched its DTC site on Shopify , and then Florin joined in late 2018. Kerrits also is beginning to roll out SMS marketing to improve the customer experience with automated updates on order and shipping status and to promote its burgeoning livestreaming efforts. Burgeoning Livestreaming Program Helps Build Brand Equity.

Wholesale

Retail TouchPoints

FEBRUARY 11, 2022

NYU Stern and IRI found that 50% of CPG growth from 2013 to 2018 came from sustainably marketed products. According to Nate Faust, CEO at Shop Olive, more than 10 billion single-use boxes were shipped last year. Brands don’t have to start at zero when they get started on sustainability-oriented messaging.

Consumer

Retail TouchPoints

OCTOBER 28, 2020

They lack the agile digital retail operations to thrive in today’s ecommerce environment and successfully manage inventory, same-next day delivery, shipping, returns and logistics across multiple channels and locations, while at the same time offering real-time customer-facing support.

Shipping

Retail TouchPoints

APRIL 26, 2024

A little less than one year after Toys ‘R’ Us made its return to the world of UK brick-and-mortar via nine shop-in-shops in WHSmith stores, TRU parent company WHP Global has announced plans to expand the partnership and add 30 new locations by this summer. Retail Group , as well to cruise ship and airport locations.

Shopping

Inside Retail

JUNE 17, 2021

Founded by Australian designer Sylvia Ktori and her business partner Kony Diaman in 2018, Klovia offers bespoke gowns, ethically crafted in its Melbourne atelier, alongside a carefully considered edit of international, designer labels. We will take care of the shipping via DHL express. Step 3: Select a style and a delivery date.

Fashion

Inside Retail

FEBRUARY 11, 2024

Maintaining and further enhancing the brand’s industry-leading customer experience through existing feedback channels that offer free returns, quick delivery, and bi-weekly product drops will be integral to amplifying online retail. We aim to ensure our community feels supported and satisfied through the whole process.

Planning

Retail TouchPoints

MAY 2, 2023

So in 2018 the retailer embarked on a five -year digital transformation journey aimed at making every stage of the car-buying journey omnichannel. Nobody wants to sit in a dealership and try to remember all their income data, their tax returns, their credit history, all with somebody breathing down your neck trying to sell you a car.

Payment Services

Retail TouchPoints

JULY 1, 2022

That has not stopped consumers from subscribing though, especially with the rise of new takes on the model (box services, auto shipping and streaming TV, to name just a few). The average U.S. consumer spends $219 a month on subscriptions, according to a recent study from C+R Research.

Consumer

Inside Retail

AUGUST 28, 2022

Signs of trouble at Missguided began in 2018, when the company found itself with a £26.5 After the company experienced a loss in 2018, Passi had managed to get a hold on spending and Missguided returned to the black with an EBITDA of £3.5 Disruptions in the supply chain increased the cost of goods and shipping steeply.

Fashion

Retail TouchPoints

APRIL 2, 2021

They invest time as advocates of your brand, and in return they expect you to reward them with unique experiences that justify their commitment. Back in 2018, the fast food chain cheekily escalated the burger wars to the next level with creative use of technology to make the headlines.

Specialty Retailers

A1 Retail

MAY 30, 2023

As a result, retailers have been making changes to the amount of virgin plastic used in packaging since the tax was announced in 2018. There are carbon neutral shipping options, even if you air freight parcels internationally, thanks to offsetting schemes. An estimated 20,000 businesses across a broad range of sectors will be affected.

Shipping

Retail Gazette

OCTOBER 5, 2023

Archie Norman Archie Norman has spent the last six years overseeing food and fashion group M&S’s turnaround plan as it looks to re-establish its brand, win back consumers and return to profit. Perhaps with M&S now motoring, Norman might jump ship to see if he can perform a similar feat at its rival? Sound familiar?

Supermarket

Independent Retailer

MARCH 24, 2022

The Rapid Slicer works so well that it was a finalist at the 2018 Global Innovation Awards. This product allows users to slice 20 – 24 tomatoes at one time, and it can also be used to cut a variety of other foods. It has also been featured on QVC, the Today Show, and Good Morning America, as well as many other publications and TV shows.

Wholesale

Inside Retail

AUGUST 12, 2021

Sello argued that the virtual garment concept could limit the waste of consumers buying clothes to wear on social media, citing a 2018 Barclaycard study which found 9% of British shoppers have bought clothes for social media photos, then returned them. For NFT enthusiasts, online fashion does not replace physical purchases.

Fashion

Wiser

DECEMBER 22, 2020

While a brand might offer a generous return window, the hassle of having to ship an expensive product back to the warehouse is not one any consumer wants to deal with. Glossier did a great job of this with a pop-up they had in San Francisco in 2018. The store enticed shoppers with makeup to try and buy and tasty food for sale.

Consumer

Wiser

OCTOBER 15, 2019

percent year-over-year from early 2017 to the start of 2018. It’s convenient, quick (thanks to one-day and two-day shipping), and cost-effective, as customers can compare prices quickly and easily across brands and retailers. shoppers will make at least one D2C purchase between 2018 and 2023. This creates challenges.

Wholesale

Retail Gazette

OCTOBER 24, 2023

The US website shot to fame in 2018 for its cheap prices – and incredibly long delivery times – and quickly became the most downloaded shopping app worldwide, doubling its revenue that year alone to £1.5bn ($1.9bn). . The San Francisco-based platform shipped its vast array of discounted products straight from their factories. “[The

Drop-Shipping

Inside Retail

JANUARY 31, 2023

Late last year brought a symbolic event in the athletic footwear business in China: it was the return of the Shanghai Marathon, scratched in 2021, which attracted a record 18,000 runners and was won, both in the men’s and women’s divisions, by Chinese athletes. Then followed two years of struggle and only now is the ship being righted.

Consumer

Cisco Retail

APRIL 20, 2022

Guided by our goal to help create a circular economy , Cisco is working on making products easier to reuse, refurbish, and recycle and for our customers to return them to us to close the loop. Her team helps companies return products in a simple and secure way, helping them reduce their impact on the planet.

ATS

Wiser

DECEMBER 1, 2017

PPC Holiday Tips for Q4 2017 & Q1 2018 . A common misconception we see among retail brands is the desire to prematurely dial back their advertising budgets in January, but Q1 represents an enormous opportunity for revenue due to returns, gift cards, and cash in hand. . Scale Back Bids Based on Final Ship Dates (All) .

Advertising

Independent Retailer

JUNE 21, 2022

This year will play host to the largest number of weddings since 2018, and today the average cost to attend a wedding is roughly $3,000. Here is how you can do just that: Evaluating Your Returns Process. Returns are an inevitable part of the shopping process, and in 2021 the average rate of online returns was a startling 21 percent.

Returns

Small Biz Trends

JUNE 25, 2022

Established in 2018, this Decor Rental and Balloon Business has solid brand visibility and booked clients. The products are the highest quality in the category with an activewear brand utilizing a trade secret technology to offer unique workout apparel with only a 6% return rate. Decor Rental and Balloon Business.

Drop-Shipping

Rangeme

NOVEMBER 26, 2021

A McKinsey survey cited better prices or promotions (30%), better value (25%) and better shipping or delivery costs (15%) as factors driving consumers to try new brands. May 9, 2018 , 15 Amaresan, Swetha. May 9, 2018. The great consumer shift: Ten charts that show how US shopping behavior is changing. McKinsey & Company.

Consumer

Inside Retail

JANUARY 15, 2023

point lift from December and was the first early January lift in five years – back in January 2018, the Consumer Confidence Index was 122 points, having lifted 5.5 Delivery times and shipping costs have declined and pressure on prices is waning. On 8 January, it was only 87.4 It’s worth saying, however, that this was a 4.9-point

Drop-Shipping

Indigo 9 Digital

SEPTEMBER 15, 2022

If you have a traditional retail business or a pure play eCommerce company then Amazon is a great model not just for how fast goods should be shipped but also for how to think differently about how to monetize your customer base. One of the benefits is that it makes returns easier.

Advertising

Hyken

NOVEMBER 11, 2022

Even before the pandemic, usage of QR codes increased by 96% between 2018 and 2020, highlighting its importance in this digital era. QR codes for product exchange and return services . Amazon, the leading online retail giant, provides a contactless return service through QR codes. QR codes for product manuals .

Payment Services

Inside Retail

NOVEMBER 24, 2021

LR: We acquired the business in 2018. Obviously, the pandemic saw them return back to their home countries, and [it led to] natural, grassroots, word-of-mouth [advertising] that enabled the brand to grow organically in those marketplaces. IR: When did Accent Group acquire the business and why was it a good fit?

Apparel

Retail Dive

JUNE 25, 2025

Lialios has served as controller since 2018 and has been with Ulta Beauty for more than 25 years. Chris Lialios, senior vice president and controller, will take over Oyibo’s role on an interim basis as the company searches for a permanent successor. Ulta did not immediately respond to a request for comment on the reason for Oyibo’s departure.

Department Stores

Rangeme

MAY 27, 2021

of all overall sales transactions in the United States; in 2018 that number more than doubled—to 13.2%. Let’s break this down even further: Typically, 30% of online purchases are returned. Nearly 22% of online product returns are due to the item received not looking like the online image. In 2010, e-commerce sales made up 6.4%

Consumer

Retail Gazette

OCTOBER 19, 2023

The brand needed the loan while it sold through excess stock it was left with after shipping issues peak last year caused delivery delays. in the year to 31 January, 2018. The furniture brand, which had concessions in House of Fraser, reportedly suffered after the department store fell into administration in 2018.

Fashion