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Myer’s latest trading update is a testament to putting the customer first

Inside Retail

million and now account for 21.3 Over the last five years as CEO, King has been enacting his ‘customer-first plan’ which has re-established Myer as Australia’s 8th most trusted brand, according to Roy Morgan. per cent, compared to the first half of the last financial year. The report revealed that online sales were $390.1

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How Touchland Uses Data to Drive Brand Expansion

Retail TouchPoints

Thanks to its core product — stylishly packaged, “beauty forward” hand sanitizers crafted in partnership with the well-known Givaudan perfume house — the brand achieved a $60+ average order value (AOV) from its inception in 2018. Ulta launched Touchland in 1,300 stores in January 2020 — and its products sold out within two weeks.

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Ancora Holdings Calls for New Kohl’s CEO and Chairperson Following Rejected Acquisition Offers

Retail TouchPoints

Unfortunately, the facts indicate Kohl’s lacks the right leadership for the exceedingly challenging period ahead — one that will require the Company to reverse high-single-digit sales declines, contain capital expenditures and operating expenses, and immediately optimize fulfillment, marketing and merchandising.”. The fact is that Ms.

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Victoria’s Secret, Gopuff Cut Jobs to Streamline Operations Amid Economic Challenges

Retail TouchPoints

She has been CEO of PINK since 2018 and previously spent a decade at Bath and Body Works. Hauk will lead Victoria’s Secret as it integrates the merchandising, planning, marketing and creative teams to speed the company’s test and learn agenda and better engage customers. Christine Rupp has been named Chief Customer Officer.

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Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. followed by former #1 Shein , now bumped down to the #2 position. (It

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Gift Card Lawsuits Can Be Avoided — Here’s How

Retail TouchPoints

Not to mention consumers love them, with 80% saying they plan to purchase more gift cards in 2022. All these laws must be considered in your customer service, operations and fulfillment procedures or your program runs the risk of a costly lawsuit or state action. Don’t Forget Federal Regulations.

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Inside the Online Bookstore Building a ‘Model for Small Businesses to Compete with Amazon’

Retail TouchPoints

But then, “from the years of like 2009 to 2018, I just watched Amazon start eating everybody’s lunch,” he said. The key is that every sale — whether it’s through a bookstore page, an affiliate shop or a direct purchase on Bookshop — are fulfilled and managed by Bookshop and its distribution partner Ingram.

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