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“A big opportunity”: Amazon betting big on palm-only payment tech

Inside Retail

Amazon One, the palm recognition service that lets customers enter, identify, and pay will be linked to the MyPanera loyalty programme. Customers can choose loyalty linking, payment, or both. But with this initiative, the enrollment process is easier. The company used to operate 29 of these stores, they will now only operate 21.

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How AirRobe’s Circular Wardrobe is taking resale mainstream

Inside Retail

When Hannon Comazzetto started Australian re-commerce platform AirRobe in 2018, resale was still quite niche locally – pursued by a small but passionate group. In one click, customers can opt to repurpose their item and AirRobe facilitates the resale, rental, recycling, or donation of the product. “We

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How to Combat the Changing Face of Shopping Fraud

Retail TouchPoints

In 2018, 151 million conventional (non-bot) attacks were observed, and of these, 91 million were directed at online merchants. Others are so brazen that they use click-and-collect services in the branches of omnichannel stores, to pick up goods that they’ve paid for online with credit card credentials they’ve stolen. Machine Learning.

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Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. followed by former #1 Shein , now bumped down to the #2 position. (It

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The Global State of Autonomous Stores

365 Retail

In a highly competitive global retail landscape, autonomous stores are an emerging force that addresses changing consumer behaviours, reduces operational costs, improves profitability, and powers revenue growth strategies. The new business models supported by autonomous capabilities provide a compelling value proposition for consumers.

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One to watch: APAC goes all in on social commerce

Inside Retail

Covid-19 changed the way we purchase products and services. In 2021, it was projected to generate $363 billion in sales, up 36 per cent, year on year, accounting for 13 per cent of total e-commerce sales. In Australia, new payment methods are making online shopping, especially transactions on social media, faster and easier.

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Exclusive CEO Q&A: How LUXIE Is Pivoting To Win Older Shoppers

Retail TouchPoints

Riley : When I first came on board as CEO in February 2018, I wanted to get us out in front of a lot of consumers. We’ve created multiple Instagram accounts that target different parts of the world. To adjust for this volume, we have changed some fulfillment, shipping and customer service capabilities.

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