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Exclusive Q&A: Cashierless Grocery Requires a ‘Very Human Response to the Customer’

Retail TouchPoints

Douang and his co-founders Josh Douang and Marie Yong knew there had to be a better way to manage the 24-hour grocery retail business without being on location around the clock. As Gen Z gets older, those consumers are going to control a bigger market spend. Building a Smart, Secure Store Experience.

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Personalization in the Age of GDPR

Retail TouchPoints

Traditionally, ecommerce personalization vendors function by leveraging detailed user profiles that include Personally Identifiable Information (PII) like a shopper’s name, location, age, gender, as well as more sensitive information like email addresses and credit card details. The Data Economy: How do Privacy Regulations Affect Revenue?

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Why Direct to Consumer Brands Struggle with Profitability

Indigo 9 Digital

One of the drags on profits for most direct-to-consumer retailers is advertising expenses. million on advertising in 2019 and 2020 respectively. That is significantly higher than what companies typically spend on sales and marketing. Take department store Kohl’s, last year its marketing costs were only 4.9%

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Retail Statistics You Should Know

Small Biz Trends

per year on average between 2016-2021. between 2016-2021. 61% of consumers would rather buy from brands that have physical locations than the ones that have only web stores, reports Google. Advertising by Retailers. The US outdoor ad market is projected to touch $3.84 Gift Cards. image: First Data. Online Reviews.