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PayPal Offloads Happy Returns to UPS

Retail TouchPoints

UPS has agreed to acquire reverse-logistics solution Happy Returns from PayPal for an undisclosed amount. Happy Returns offers box-free, label-free returns for more than 800 merchant partners at over 10,000 locations across the U.S. of retail purchases (both online and in-store) were returned last year.

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Qurate Offloads Zulily to Parent Company of Club Monaco

Retail TouchPoints

billion for Zulily when it bought the then-thriving flash sale site back in 2015. Michael Reinstein, Chairman of Regent, said in a statement that he looks forward to helping Zulily “return to its entrepreneurial roots as an independent business.” QVC paid $2.4

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5 Ways To Rein In Costly Online Returns

Retail TouchPoints

With record-setting online sales looming on the horizon for the holiday season, retailers also are bracing for an onslaught of online returns. Those retailers selling primarily or exclusively online are expecting a corresponding hike in the volume of returns, but not much difference in the return rates they have become accustomed to.

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3 Ways Retailers Can Harness the Post-Purchase Experience

Retail TouchPoints

Fulfilment, shipping, delivery and returns updates can all be enriched with personalized promotions, loyalty program information and other immersive, branded content. consumers will unsubscribe completely from marketing content if they are incorrectly targeted by marketing outreach. A recent study found that 63% of U.S.

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How Merchgirls supercharged business growth by 300% during the pandemic

Inside Retail

Established in 2015 by Hannah Chipkin and Pippa Joseph, Merchgirls quickly became the go-to merch solution for companies that wanted something different to the traditional merchandise offering. Merchgirls is a creative agency, focusing on creating merchandise that’s twice as nice for the broader market.

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From culinary dreams to eco-conscious reality: the journey of Treehouse

Inside Retail

In 2015, I sold my shares in Mana! Upon my return to Hong Kong in 2019, I founded Treehouse , a realisation of my years of experience and a fulfilment of my childhood aspiration. It’s incredibly fulfilling to see people at the venue enjoying their meal, or walking around the city with our containers.

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Here’s what three analysts expect from Amazon Prime Day 2021

Inside Retail

Amazon held its first Prime Day in 2015, when Prime members were largely based in North America and Europe. Since the online retailer has expanded its loyalty program to Australia and other markets in the Asia Pacific region, awareness of the event has increased. “I Global awareness is growing.

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