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Amazon Appoints Insider as CEO of Worldwide Stores

Retail TouchPoints

Amazon has named 17-year company veteran Doug Herrington to the renamed role of CEO of Worldwide Amazon Stores, filling the position left vacant by former CEO of the Worldwide Consumer Dave Clark. Since 2015, Herrington has served as Amazon’s SVP of the North America Consumer.

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The Next Generation of Shoppers Needs a Next-Generation Strategy

Retail TouchPoints

This is an excellent opportunity for retailers to give young shoppers financing options — including a store credit card, an installment loan or a buy now, pay later product. But an online presence is necessary, as consumers typically research and review before purchasing. And they represent a market segment that retailers can’t ignore.

Insiders

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RFG settles unconscionable conduct case brought by ACCC

Inside Retail

The Retail Food Group (RFG) will pay $5 million to some franchisees of Michel Patisserie stores as part of a court-enforceable undertaking that settles the unconscionable conduct proceedings brought by the Australian Competition and Consumer Commission (ACCC). Michel’s marketing fund. Waiving historical debts.

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RFG settles unconscionable conduct case brought by ACCC

Inside Retail

The Retail Food Group (RFG) will pay $5 million to some franchisees of Michel Patisserie stores as part of a court-enforceable undertaking that settles the unconscionable conduct proceedings brought by the Australian Competition and Consumer Commission (ACCC). Michel’s marketing fund. Waiving historical debts.

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Former Conn’s CEO Takes Back the Reins

Retail TouchPoints

Miller led the home goods retailer as President and CEO from September 2015 to August 2021, when Holt took over. Miller has been a member of the Board of Directors since September 2015 and will continue to serve as a member of the Board during his latest turn at the helm.

Finance 222
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Dollar General Promotes New President and CFO Following Strong Quarter

Retail TouchPoints

He will add responsibilities for the company’s strategic healthcare initiatives and its international expansion to Mexico to his existing finance, accounting, strategy and procurement functions. Garratt joined Dollar General in 2014 as SVP of Finance and Strategy and has served as EVP and CFO since December 2015.

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Consumers and Merchants Should Look Before They Leap into BNPL Services

Retail TouchPoints

Surges in online shopping during the pandemic helped fuel the growth of point-of-sale loans — a market that is forecast to grow at an annualized 9.8% Research by The Ascent showed that among people who have used a BNPL service, 45% first did so in 2019, 21% first did so in 2020, and only 7% had used a BNPL service prior to 2015.