Remove 2014 Remove Checkout Remove Returns
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Buy Now, Pay Later: Does it Work for your Online Retail Business?

Retail TouchPoints

Using BNPL, approved customers can defer payments at checkout — both online and in-store. In return, merchants pay a fee that varies from approximately 2% to 5% of the overall purchase price. When choosing the BNPL company you will provide at checkout, be sure to look into when you will get paid and any associated costs.

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Guarding the Retail Fortress: Cybersecurity Challenges and Network Interruption Risks

Retail TouchPoints

A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return. The Evolving Threat Landscape Retailers increasingly rely on digital platforms for sales, inventory management and customer engagement.

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How RFID Powers Retail: Past, Present and Future

Retail TouchPoints

Early adopters have proven that the technology can provide a significant return on investment. In fact, according to a recent Accenture study , 92% of the 50 North American retailers surveyed said they are either piloting RFID or have reached full adoption, up from 34% in 2014. RFID can raise inventory visibility up to 99%.

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Meet Nakedvice, the brand founded by best friends in the Sportsgirl stockroom

Inside Retail

The brand was co-founded in 2014 by best friends Sarah Miller and Jessie Gargan, who were 23 and 26, respectively, at the time. Other KPIs that the brand monitors include sales volumes across channels, overall revenue growth and the returns rate, which is crucial for maximising profitability and customer satisfaction.

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How to join the dots between seemingly disparate customer demands; sustainability and value

365 Retail

An unhealthy cycle of returns . Between 2014 and 2019, e-commerce returns rose 95% , and in the UK, it is expected to rise by almost another 30% by next year, driven mainly by clothing and footwear returns. Many consumers were horrified to hear about unworn, returned items being sent straight to the dump.

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One step ahead: Anticipatory design is the next frontier in personalisation

Inside Retail

One of the early, somewhat clunky, but delightful examples of contextual anticipatory design in retail was Amazon’s Dash button, which launched in 2014. This enables Me&u to pre-populate the order, removing the tedium of choice and speeding up the checkout process for the customer. A better way.

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Effective Strategies to Reduce Shopping Cart Abandonment

I Love Fashion

Lack of clear delivery and returns policies. Complex checkout process. Switch to your competitors: When customers experience slow page loading speed, a complex checkout process, or other issues, they switch to your competitors. It is mentioned that $260 billion is recoverable by solving checkout usability issues.