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Gen Z, in Their Own Words: What They Really Want from Brands and Retailers

Retail TouchPoints

While some brands claim to completely understand what these consumers really want, there are many times when Gen Z shoppers’ thoughts and behaviors don’t quite match up. The day-long event hit on various hot topics closely linked to these digitally native consumers, including authenticity, sustainability, mental health and wellness.

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Retail appointments of the week

Inside Retail

Recupero, who was previously chief financial officer of Amazon’s North American consumer business, will be replaced by Chief Accounting Officer Diana Saadeh-Jajeh. Founded by Hannah Spilva and Verity Tuck in 2014, LVLY provides gift delivery services in Australia. Taco Bell pinches Amazon’s head of advertising.

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10 Online Businesses for Sale in May

Small Biz Trends

OmniChannel Consumer Electronics Co. Established in 2016 this OmniChannel Consumer Electronics Co. offers four brands of consumer electronics (CE) products. And since it has been in business since 2014, it has experienced 35%-50% Year over Year Growth each year. The gross revenue is $710,000 with a cash flow of $36,000.

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eCommerce and its Profitability Issue. Why its So Hard to Make Money

Indigo 9 Digital

When you shift activities consumers used to complete on their own to a retailer, someone has to pay for it. Since Casper launched in 2014 it has yet to make a profit. In the past Morgan Stanley has estimated the average order value for a one day shipping order from Amazon is $8.32. Let’s not forget about advertising.

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Perfecting Customer Experience for Post-Pandemic Retail

Independent Retailer

Many consumers got comfortable with online shopping during the pandemic, engaging with brands and other shoppers in a virtual sense, but nothing beats the authenticity of in-store experiences. This helps to deliver that crossover experience between online and in store that consumers are looking for.

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How beauty brand Glossier went from social media darling to social outcast

Inside Retail

In 2014, Weiss launched Glossier with four products: a cleanser, priming moisturiser, lip balm, and a misting spray. After news of the mass layoffs hit the media, eagle-eyed netizens noticed a number of new positions up for hire at the company were being advertised on job-seeking websites, which seemed insensitive.

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6 of the Top Reasons Online Businesses Fail

Indigo 9 Digital

By Tricia McKinnon If you are thinking about starting an online business which is often called a direct to consumer business in retail then you are not alone. And when your customers demand free shipping or when return costs add up a promising business can be put into jeopardy pretty quickly. High customer acquisition costs.

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