2013 Customer Experience Planning Retail Trends 
Inside Retail
FEBRUARY 26, 2024
One of the key trends that defined retail in 2023 was pop-up shops and how these experiential shopping experiences have taken hold over millennial and Gen Z consumers. Midway into the first quarter of 2024, there are no signs of this experiential retail trend slowing down. per square foot for a mall space.
Indigo 9 Digital
MARCH 28, 2022
If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer." Put in place a plan and execute. Jeff Bezos on customer service 68. “We
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Indigo 9 Digital
MARCH 17, 2022
After its first local radio ad placement in 2013 it had 1,500 website visitors in less than 10 seconds versus a normal level of traffic of 150-200 visitors. If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox. Do you like this content?
Indigo 9 Digital
MAY 30, 2022
Build your own platform by moving away from wholesale The year was 2013 and 81% of Nike’s business came from wholesale. eMarketer estimates only 18% of consumers believe brands offer an exceptional customer experience. In China, in 2020, Nike had planned to launch a few new products in-store. Do you like this content?
Indigo 9 Digital
JULY 24, 2023
A few days ago I had to buy a birthday gift and due to a change in plans I only had a few days to do so. Speaking about Amazon’s Echo devices, Jeff Bezos said : “no customer was asking for Echo. If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox 4.
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